Food & Beverage Supervisor
Kampgrounds of America, Inc. (KOA) is the world's largest network of privately owned campgrounds and the leader in outdoor hospitality. KOA has 500+ locations across the United States and Canada including a mix of franchised and company-owned parks. Founded in 1962, the mission of KOA is "connecting people to the outdoors and each other," and those who represent the brand share the values of being family-oriented, passionate, entrepreneurial, customer-focused, and innovative.
The Food & Beverage (F&B) Supervisor will provide oversight and management to the Food & Beverage outlets throughout the property. They will provide training, manage retention, and adhere to service and quality standards of all staff to ensure excellent service. The F&B Supervisor will assist with the creation of menu items and pricing by understanding guest needs and product availability while maximizing profitability.
Specific duties include evaluating team members' performance, ensuring outlets are sanitized, cleaned, stocked, and setup correctly, managing schedule to ensure adequate staffing, preparing reports, and assisting in monthly food and beverage inventories. The F&B Supervisor will also be responsible for understanding POS system, maintaining knowledge of state liquor regulations, ensuring strict cash controls, and maintaining high standards of professionalism, customer service, quality, and cleanliness.
Expected results include a profitable food and beverage operation within budget, adherence to all KOA, federal, state, and local standards, providing a safe work environment, demonstrating strong leadership skills, and meeting quality assurance standards.
Job qualifications include a high school diploma or equivalent, at least one year of progressive experience in a related field, fluency in English, strong decision-making ability, excellent communication, collaboration, and delegation skills, ability to motivate, lead, and develop a diverse team, strong working knowledge of operational procedures, comfort in a fast-paced and high-pressure environment, ability to read and maintain a budget, motivation, goal orientation, results-driven attitude, ability to maintain confidentiality, and ability to work nights, weekends, and holidays. A valid driver's license is also required.
Physical requirements include the ability to stand for long periods of time, lift to 50 pounds, lift and carry 25 pounds occasionally, and 10 pounds regularly, ability to bend, stoop, kneel, crouch, climb, and move safely over uneven terrain, and ability to work inside and outdoors in various climates.
Kampgrounds Of America, INC. is an Equal Opportunity Employer and strives to provide an environment where all employees and applicants are treated with respect. The company is committed to fair treatment of all persons and is committed to providing an environment where all employees and applicants are treated equally and are protected from discrimination or harassment of any kind. All employment decisions shall be made without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors, or any other protected status.