Retail Sales Associate
Testla
Orangevale, CA
Compensation: $25.00 - $30.00 per hour
Role SummaryThe Cargo Agent is responsible for the safe and efficient handling of import and export cargo, including acceptance, documentation, storage, and aircraft servicing at Hawaiian Airlines and Alaska Airlines. Requires attention to detail, physical capability, and strong customer service to support cargo operations in compliance with airline, customs, and hazmat regulations. Must be flexible, safety-minded, and able to work in fast-paced environments while maintaining professionalism and clear communication. This is a union represented position.Key DutiesCargo Acceptance & Documentation: Accepts inbound and outbound cargo shipments, ensuring compliance with airline and regulatory requirements. Prepares and processes airway bills, cargo manifests, and other required documentation for domestic and international shipments.Safely sets up, sorts, stores, and moves cargo using forklifts, pallet jacks, and other handling equipment. Builds up and breaks down Unit Load Devices (ULDs) for aircraft loading and unloading.Performs marshalling, loading, and unloading of freighter aircraft, ensuring safe and efficient cargo transfer. Delivers and retrieves cargo from aircraft gates and designated areas.Prepares and submits U.S. Customs documentation for import/export cargo. Clears cargo through U.S. Customs and other regulatory agencies as required, including agriculture inspections.Provides accurate and timely information to customers regarding cargo services, customs requirements, and shipment status. Assists with inquiries related to cargo claims and service issues.Accounts for charge transactions related to interisland, domestic, and international shipments. Audits daily transactions including OA (Other Airline) transfers and electronic payment checks to ensure accuracy.Performs clerical duties such as data entry, filing, and recordkeeping. Supports operational reporting and assists with administrative tasks as assigned.Performs duties of lower classifications as needed to support team operations. Adheres to all safety protocols and operational procedures to ensure a secure working environment.Additional DetailsBody piercing and tongue piercing shall not be exposed while performing job duties and must be covered at all times by a uniform piece or removed.Nose, lip, eyebrow, and cheek piercings or rings are not permitted under any circumstance.Ear gauge piercing is not allowed.Job-Specific Experience, Education & SkillsRequiredMust be willing and able to train and pass forklift certification.Must be willing and able to learn and operate a computerized cargo system.Ability to complete Hazardous Material training.Ability to consistently lift up to 70lbs unassisted.Must be able to bend, stoop, squat, reach and grasp.Ability to demonstrate good customer relations skills.Ability to work under pressure with the public and all levels of employees.Must have a valid unexpired driver’s license issued by a US state, a US territory or the District of Columbia.Flexible to work varied shifts including nights, weekends, and holidays.Ability to obtain USPS Mail Handling Certification. Ability to obtain airport security clearance.Ability to communicate in English.High school diploma or equivalent.Minimum age of 18.Must be authorized to work in the U.S.Job-Specific Leadership ExpectationsEmbody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.Starting RateUSD $16.24/Hr.Pay DetailsSign-On Bonus available to external candidates only:-$2,500 paid out after 60 days-$2,500 paid out after 6 monthsTotal RewardsAlaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status. Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon AirComprehensive well-being programs including medical, dental and vision benefitsGenerous 401k match programAnnual bonus plansGenerous holiday and paid time off For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.Airport SIDA Badge RequirementsImportant notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated.
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