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V102 - Legal Recepcionist & Records Coordinator

Job Duck is a virtual staffing company that matches candidates to work from home for a single U.S.-based business, in most cases a law firm.

We are seeking a detail-oriented and organized Legal Recepcionist to support our personal injury law team. This role involves managing client communications, handling sensitive documentation, coordinating schedules, and assisting with billing and medical records. The ideal candidate is proactive, tech-savvy, and comfortable working in a fast-paced legal environment.

Schedule: 08:30AM - 05:30PM EST Monthly compensation: 1,015 to 1,100 USD

Key Responsibilities:

• Answer and manage incoming calls related to personal injury cases.
• Document detailed notes from each call and enter them into the CRM system.
• Track and categorize new calls by updating the intake spreadsheet.
• Review incoming faxes and mail daily.
• Digitally save all documents and forward them to the appropriate team member or department.
• Coordinate and manage calendars for legal staff, including scheduling meetings and appointments.
• Access designated websites to download medical records relevant to personal injury cases.
• Upload and organize medical records within the CRM system.
• Process invoices and bills related to medical records and other case-related services.
• Make copies of billing documents and forward them to the billing department for further action.

Qualifications:

• At least 2 years of previous experience in a legal or administrative support role preferred.
• Strong organizational and multitasking skills.
• Proficiency with CRM systems, spreadsheets, and document management tools.
• Excellent communication skills, both verbal and written.
• Ability to handle confidential information with discretion.

Work Shift: 8:30 AM - 5:30 PM [EST][EDT] (United States of America) Languages: English, Spanish

We believe that Every Great Person Deserves a Great Job. This position is home-based, allowing you to work from the comfort of your own home. So, take the first step and apply now!

Our application process involves multiple stages, and submitting your application is just the beginning. Every candidate needs to successfully pass each stage to become part of our team. Please keep an eye on your email and WhatsApp for the next steps, as we'll assign someone to guide you through the application process. Be sure to check your spam folder as well.

Customer Service Representative

The main function of a customer service representative is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service representative is responsible for...

Locations: Whitehouse Station, NJ & Simsbury, CT

Bi-lingual Administrative Assistant

Fuente De Vida Mental Health Services is a dedicated provider of behavioral health care, serving both children and adults with emotional and cognitive mental health conditions. Our mission is to deliver compassionate, effective care that supports each patient's journey towards wellness. We are a bilingual agency committed to meeting the diverse needs of our Hispanic community.

Job Description:

We are seeking a dynamic and skilled Front Office Personnel to join our team. This role is essential to the smooth operation of our front desk, providing the first impression of our agency to patients and visitors. The ideal candidate is a bilingual (English/Spanish), highly organized multitasker with exceptional communication and problem-solving skills.

Responsibilities:

- Manage incoming calls and patient communications.

- Handle patient check-in and check-out processes efficiently.

- Schedule appointments and manage multiple agendas.

- Ensure high levels of customer service and patient satisfaction.

- Maintain patient confidentiality and adhere to HIPAA regulations.

- Contribute to team efforts by accomplishing related tasks as needed.

Skills and Qualifications:

- Proficient reading and writing skills in both English and Spanish.

- Proven ability to multitask and prioritize in a fast-paced environment.

- Strong organizational and interpersonal skills.

- Excellent problem-solving abilities and attention to detail.

- Experience in customer service; healthcare or mental health facility experience is a plus.

- Proficient with basic computer operations and Office Suite.

- Coachable and able to follow established procedures.

Schedule:

- Full-time position, Tuesday to Saturday.

- Working hours: 11 AM to 7 PM.

- Schedule is subject to reassessment based on agency needs.

Compensation:

- Hourly rate: $15 - $20, dependent on experience.

Ideal Candidate:

This position is ideal for students or individuals pursuing a career in healthcare administration who are seeking to gain valuable experience in a supportive and impactful setting.

Admin Clerk

This position requires an active Public Trust clearance or the ability to obtain a Public Trust clearance to be considered. As required by our governmental client, this position requires being a US Citizen. Specializes in the ability to track and obtain initial specialty care and deferred to network primary care referrals to include obtaining clear legible reporting, (CLR), from military treatment facilities, (MTF), network and non-network providers. Chasing CLRs NLT 60 days from when the referral was entered or when there is evidence of a claim. Complete CLR upload no later than (NLT) 180 calendar days after the order entry date. Import/scan CLRs into the correct patients' medical record, follow-up with MTF specialty care providers who did not complete CLR referral results in accordance with business rules, and prepare referral management data reports/metrics, using referral tracking data tools. Demonstrate medical ethics, telephone etiquette, office, administrative, and clerical skills to provide positive, courteous, and professional customer service support to patients and staff.

Compensation & Benefits: Estimated Starting Salary Range for Admin Clerk: $38,604.80 Pay commensurate with experience. Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice.

Admin Clerk Responsibilities Include:

• Shall read, understand, speak, and write English fluently.
• General office administrative and clerical skills to perform receptionist duties and answer telephones.
• Operational computer skills with general working knowledge of word processing, and Microsoft applications (including Windows, Word, Excel, Outlook).
• Understanding of medical terminology preferred.
• Prepare referral management data reports/metrics, using referral tracking data tools.
• Knowledge of or ability to learn computer applications, such as MHS Genesis preferred.
• One (1) year of healthcare administrative experience in either an inpatient or outpatient care setting within the last three (3) years required.
• General medical ethics, telephone etiquette, written/verbal/electronic communication, and customer service skills.
• Performs other job-related duties as assigned.

Admin Clerk Experience, Education, Skills, Abilities requested:

• High school diploma or General Educational Development (GED) equivalency.
• College classes or degree preferred.
• Must pass pre-employment qualifications of Cherokee Federal.

Company Information: Cherokee Nation Integrated Health (CNIH) is a part of Cherokee Federal - the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart. To learn more about CNIH, visit cherokee-federal.com.

Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply.

Similar searchable job titles:

• Administrative Assistant
• Office Clerk
• Receptionist
• Data Entry Clerk
• Office Assistant

Keywords:

• Recordkeeping
• Filing
• Data Entry
• Scheduling
• Office Support

Legal Disclaimer: Cherokee Federal is an equal opportunity employer. Please visit cherokee-federal.com/careers for information regarding our Affirmative Action and Equal Opportunity Employer Statement, and Accommodation request. Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal.

Please Note: This position is pending a contract award. If you are interested in a future with Cherokee Federal, APPLY TODAY! Although this is not an approved position, we are accepting applications for this future and anticipated need.

Branch Office Administrator

Client Support Team

Branch Office Administration

Billings, MT

Job# 105202BR

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Best Job Ever!

Minimal weekday hours required (join for weekends only!)

Generous Team Member discount

$400 bonus for every referral hired with NO LIMIT

Competitive hourly pay rates & team bonus

Get Paid Early!

Additional terms and conditions apply.

At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal styleor the career that is a perfect fit. Join a company that dominates the products in their category 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!

We make dreams happenapply today!

Job Description

Alterations Specialists are responsible for completing all fittings and alterations to the high standards of David's Bridal and reports to the Store Manager. S/he is responsible for exemplifying friendly, knowledgeable, and technical expertise and providing superior customer service. Alterations Specialists are members of the store team and demonstrate the value and qualities of the David's Bridal brand. Essential Job Functions:

• Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict.
• Use all systems to manage the customer flow to deliver five-star customer experience.
• Maintain all service levels by being Prepared, Welcoming, Meet the Needs & Be There for all our customers, this includes all operational checklist task and meeting customers emotional and practical needs.
• Responsible for providing an exceptional service experience to multiple customers at one time. Plus contribute to the store achievement of Five-Star Customer Service.
• Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
• Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations. Promote all alteration services and personalization options.
• Assists stylists in closing sales by consulting with customers regarding gown fit and customization.
• Maintain store-standards to support a flawless shopping experience.
• Maintain a high standard of dress that complies with the Dress Code Policy.
• Greets and escorts all alterations customers to and from alterations appointments.
• Maintains quality control guidelines and inspects all garments altered/steamed/pressed to verify pristine condition before final delivery to customer.
• Responds promptly to all customer questions by providing product and service information.
• Builds long-term relationships with customers to meet and exceed customer satisfaction and loyalty.
• Maintains inventory management by processing special orders pick-ups and ensuring first quality standards for all merchandise.
• Ensure that alteration pricing is at company standards.
• Manage all alterations, fittings and sewing, steaming, pressing and spot cleaning of garments to company standards.
• Resolve customer service issues in a swift and effective manner that complies with company guidelines.
• Supports all cash wrap behaviors and processes transactions with accuracy to make every customer feel celebrated.
• Maintain the alterations room so that it is consistently clean and well-organized.
• Performs duties and tasks as assigned by store management.

Physical Demands:

• While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew and perform fittings to David's Bridal standards, as needed. Ability to lift/and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time.

Education & Credentials:

• High school diploma or equivalent degree
• 1-2 years prior retail experience in an apparel or specialty store environment.
• Prior sewing experience required, preferably in bridal and/or special occasion production environment.
• Prior experience with computerized POS (Point of Sale) system is a plus.

Part Time Benefits Include:

• Rewarding Environment and Competitive Pay
• Team Bonus
• Dayforce Wallet Get Paid Early!
• Generous Team Member Discount After First Pay Period
• Vision Care
• Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
• 401K Program
• Discount for Identity Theft Protection
• Discounts for Home and Auto Insurance
• Discounts for Mobile
• Legal Benefits (MetLife Hyatt Legal Plans)
• Pet Insurance

Love wins when love is for everyone! Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.

David's Bridal encourages applications from all qualified candidates. David's Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at humanresources@dbi.com or 610.943.5048 if you need accommodation at any stage of the application process or want more information on our accommodation policies.

Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.

The starting rate of pay offered will vary based on factors including but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range is specific to the state this role is posted in and may not be applicable to other locations. At David's Bridal, it is rare for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.

Machinist

Demonstrate an ability to perform satisfactory work with minimum supervision. Perform machining setups and make adjustments to setups as required without supervision. Perform inspection of work produced. Show a continued interest in good housekeeping and safety practices. Develop awareness for support groups. Engage in Continuous Improvement activities.

Must adhere to all EH & S regulations and policies as well as attend related training courses. Follow the EH & S roles and responsibilities in accordance with the Cargo Policy MP5322. Reads and interprets drawings, sketches and blueprints and be able to interpret Geometric Dimensioning and Tolerances. Sets up and operates machine shop equipment, e.g., mills, lathes, drill presses, etc., to mill material and drill holes according to specifications without supervision. Inspects and measures completed projects with micrometers, calipers, Vernier's, etc., to ensure conformance to specifications. Completion of certified operator program. Able to perform all SPC functions and keep all required documents up to date. Working knowledge of machine control languages. High usage of all company data collection mechanisms (dispatches, autotime, WinSPC). Conduct self-quality audits / perform first piece inspections and subsequent inspections on all work. Ensure preventive maintenance schedules are completed with TPM boards kept up-to-date. Maintains a neat and well-organized work area. Engages in Continuous Improvement activities associated with their work area. Performs other duties as directed.

Typically requires a HS diploma with a minimum of 1 year of relevant experience. In the absence of a HS diploma or GED, 2 years of relevant experience is required. Must be authorized to work in the U.S. without sponsorship now or in the future. Collins Aerospace will not offer sponsorship for this position.

Familiarity with MP 9001 Quality Policy Manual. Blueprint Reading. Geometric Dimensioning and Tolerances. Shop Math / Advanced Metrology

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market. At Collins Aerospace, our Interiors team is focused on innovation, safety and cost efficiency. But we don't just get people from point A to point B. We're committed to making air travel more comfortable, connected and secure. As a leader in aviation interior products and services, we're helping airlines and original equipment manufacturers create a positive experience for their customers. With offices and manufacturing facilities in more than 12 states across the U.S. and more than 10 countries around the globe, we're changing the game of aircraft interiors. Are you ready to join our team? Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Some of our competitive benefits package includes: Medical, dental, and vision insurance. Three weeks of vacation for newly hired employees. Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option. Tuition reimbursement program. Student Loan Repayment Program. Life insurance and disability coverage. Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection. Birth, adoption, parental leave benefits. Ovia Health, fertility, and family planning. Adoption Assistance. Autism Benefit. Employee Assistance Plan, including up to 10 free counseling sessions. Healthy You Incentives, wellness rewards program. Doctor on Demand, virtual doctor visits. Bright Horizons, child and elder care services. Teladoc Medical Experts, second opinion program. And more! Nothing matters more to Collins Aerospace than our strong ethical and safety commitments. As such, all U.S. positions require a background check, which may include a drug screen. Note: Background check and drug screen required (every external new hire in the U.S.). Drug Screen only performed on re-hires who have been gone for more than 1 year At Collins, the paths we pave together lead to limitless possibility. And the bonds we form with our customers and with each other propel us all higher, again and again. Apply now and be part of the team that's redefining aerospace, every day. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

Join The ImpactLife Team

Are you passionate about making a difference in our community? Join the ImpactLife team to help us change the world.

We are looking for committed individuals who demonstrate good character, use clear communication, and can collaborate alongside professionals who believe in the power of integrity and teamwork.

Laboratory/Medical Technologists

ImpactLife is looking for full time Laboratory/Medical Technologists to join our Blood Banking team. As a technologist with ImpactLife you will work in our immunohematology reference lab, performing specialized testing to serve local hospital clients. Schedule: This is a full time position working Friday, Saturday, and Sundays 8:00 p.m.-8:00 a.m. plus the ability to add 4 hours to an additional day during the week.

Pay Information: Minimum base pay rate of $28.50 per hour plus shift premiums. Final pay is determined based on experience and certifications held.

What you need to bring to the table:

• Experience in an Immunohematology Reference Lab or hospital transfusion service performing basic and guided complex donor and patient testing, including antibody identification, resolution of compatibility problems and identifying appropriate antigen negative red cells.
• Attention to detail, great communication skills, and a team player.
• Bachelor's degree in chemical, physical, biological, or clinical science highly desired; MT/MLS certification (with ASCP preferred), or MLT.
• SBB a plus.

What we offer:

• Industry leading pay rates including shift premiums and weekend pay.
• Paid training.
• Advancement opportunities.
• On Demand Pay.
• An opportunity to make a difference in your community.
• An excellent benefit package including:
• Generous paid time off that begins to accrue on your first day of employment.
• Medical, Dental, and Vision insurance plans.
• Free Life Insurance.
• 401K with employer match.
• Health Savings Account.
• Flexible Spending Account.
• Supplemental Insurance including Critical Illness, Accident, and Hospital Indemnity.
• Doctor on Demand.
• Employee Referral Bonus Program.
• Tobacco Cessation Reimbursement.
• Health Club Reimbursements.
• Employee Savings Programs for discounts on various goods and services.

If you are ready to be part of an organization where your values align with our mission, we invite you to apply now and commit to making a meaningful difference.

Be part of something Bigger! Some jobs change your life. Others change the world. At ImpactLife, we do both!

This is not an ordinary healthcare job. Our work is unique, personal, fulfilling, rewarding and makes a difference right here in our communities. We offer an opportunity to be a part of a dedicated team that makes us a recognized leader in the blood center industry.

ImpactLife provides lifesaving blood products to more than 120 hospitals and emergency medical service providers in a four-state region. In 2024, we celebrated 50 Years of Saving Lives. Over the years, we've grown and merged across the Midwest from small, independent, community nonprofits to evolve into ImpactLife. We are still an independent, community nonprofit, only we are not so small. Today, our team is 800+ strong across four states. We are headquartered in Davenport, Iowa and have distribution hubs and donor centers in Iowa, Illinois, Missouri, and Wisconsin. Every year we team up with thousands of blood donors and hundreds of community partners to help save lives through blood drives.

Equal Opportunity Employer

Registered Nurse - Case Manager

Shift: 9-hour shift with one hour lunch break scheduled between the hours of 0630-1530, 0730-1630, 0830-1730, or 0930-1830 CST, Monday Friday.

Duties:

• Provide clinical nursing, administrative and organizational skills in managing the continuity of care for the beneficiary populations supported through the Virtual Medical Center (VMC). Conduct comprehensive assessments of Active-Duty Service Members health needs to develop a plan of care. Plan with the patient, the family, the physician/provider, other healthcare providers, the payer, and the community to maximize healthcare response and quality cost effective outcomes. Facilitate communication and coordination between members of the healthcare team. Educate both the patient and members of the healthcare delivery team about case management, healthcare and treatment options, community resources, insurance benefits, psychosocial concerns, etc., so that informed decisions can be made. Engage in problem solving, exploring options to care when available and alternative plans when necessary to achieve desired outcomes. Encourage appropriate use of healthcare services and strive to improve quality of care and maintain cost effectiveness. Empower patients and serve as an advocate for both patients and the healthcare team to facilitate positive outcomes.
• Coordinate follow-up consult and care services for Service Members supported by the VMC.
• Participate in the identification of processes, systems, and practice metrics; and in determining measures of care outcomes for the population served.
• Screen all potential case management clients within established timeframe after identification for appropriateness/benefit of case management services to client and/or Institution.
• Introduce innovative nursing techniques, practices, and approaches in collaboration with health care providers to identify, assess, educate, plan, and coordinate care through programs designed to provide efficient, comprehensive, and cost-effective service for case managed patients.
• Coordinate with patient-focused multidisciplinary teams of clinicians to develop treatment timelines.
• Participate in all phases of the Case Management Program (CMP) and ensure that the CMP meets established case management (CM) standards of care.
• Provide nursing expertise about the CM process, including assessment, planning, implementation, coordination, and monitoring. Identify opportunities for CM and identify and integrate local CM processes.
• Develop and implement local strategies using inpatient, outpatient, onsite and telephonic CM.
• Develop and implement tools to support case management, such as those used for patient identification and patient assessment, clinical practice guidelines, algorithms, CM software, and databases for community resources.
• Integrate CM and utilization management (UM) and integrating nursing case management with social work case management.
• Maintain liaison with appropriate community agencies, MTFs and organizations.
• Accurately collect and document patient care data in electronic healthcare record.
• Develop treatment plans including preventive, therapeutic, rehabilitative, psychosocial, and clinical interventions to ensure continuity of care toward the goal of optimal wellness.
• Establish mechanisms to ensure proper implementation of patient treatment plan and follow-up post discharge in ambulatory and community health care settings.
• Provide appropriate health care instruction to patient and/or caregivers based on identified learning needs.
• Contract nurses providing services under this contract shall perform the same clinical duties as those required of any military or Government civil service nurse of similar experience assigned to the same unit.
• Identify problems with health care access and utilization in both the military and civilian sectors and recommends alternatives to overcome these difficulties. Problem areas addressed may include admissions, outpatient visits, bill charges, acquisition of equipment and services, patient complaints and inquiries as well as population health, and quality improvement issues.
• Updates patients' charts/information within 72 business hours post appointment. Documentation for a high visibility or higher acuity patient shall be updated within COB to allow shared visibility to shared providers. HCW shall follow the SOP's duty limitations, weapons access assessments. Safety and notification are a multi-disciplinary approach using providers, provider extenders, and case management teams. This solution will focus on low to moderate safety risk patients allowing the Military Treatment Facility (MTF) to focus on the higher needs, specialty needs of Soldiers in person.

Qualifications:

• Degree/Education: Baccalaureate Degree of Nursing from a college or university accredited by Accreditation Commission for Education in Nursing (ACEN), the Commission on Collegiate Nursing Education (CCNE) or as otherwise outlined in this PWS.
• Certifications in addition to Basic Life Support: Possess one of the following certifications:
• Commission for Case Manager Certification Certified Case Manager (CCM)
• Certification of Disability Management Specialists Commission: Certified Disability Management Specialist (CDMS)
• Association of Rehabilitation Nurses: Certified Rehabilitation Registered Nurse (CRRN)
• American Board for Occupational Health Nurses Certified Occupational Health Nurse (COHN) or Certified Occupational Health Nurse-Specialist (COHN-S)
• National Board for Certification in Continuity of Care: Advanced Certification in Continuity of Care (ACCC)
• Commission on Rehabilitation Counselor Certification: Certified Rehabilitation Counselor (CRC)
• American Nurses Credentialing Center Nurse Case Manager (RN-NCM)
• National Academy of Certified Care Managers: Care Manager Certified (CMC)
• Experience: One year of experience in nursing as identified in this PWS after graduation.
• Board Certification: None
• Licensure/Registration: Current, full, active, and unrestricted license to practice as a Registered Nurse as required in this PWS.

DAWSON is an Equal Opportunity/VEVRAA federal contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.

DAWSON offers a best-in-class benefits program including medical, dental, and vision insurance; a 401(k) program with employer match; paid vacation and sick leave; employer-paid basic life and AD&D insurance; an Employee Assistance Program; and a flexible work environment. Additionally, employees can choose from several voluntary benefits including critical illness coverage; accident insurance; identity theft coverage; pet insurance, and more.

DAWSON gives preference to internal candidates. If no internal candidate meets our qualifications, external candidates will be given consideration.

Be The First To Apply

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VP, Business Development (Commercial Auto)

Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike.

We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims world sounds exciting, we can't wait to meet you.

About the Role

You will play a pivotal role in driving our growth within the commercial auto and fleet claims market. Your primary responsibility will be to identify and pursue new business opportunities within this market segment, manage the end-to-end sales process, and expand our footprint. You will shape Reserv's reputation as leading TPA for the commercial auto market and build and nurture relationships with MGAs, carriers, and self-insured entities.

Who You Are

You are a driven professional who thrives in an entrepreneurial environment and has a deep understanding of the commercial auto claims industry. Your ability to build and maintain strong relationships, combined with your strategic mindset, makes you an invaluable asset to any team.

• Commercial Auto Expertise: You have extensive experience in the commercial auto insurance market, with a deep understanding of claims processes and industry dynamics. Your knowledge of industry trends and competitive landscape sets you apart

• Proven Track Record: You have a history of successful business development in the commercial auto/fleet sector, from generating leads to closing high-value deals. You excel at identifying new opportunities and converting them into long-term partnerships.

• Relationship Builder: Your interpersonal skills and ability to communicate complex concepts make you a trusted advisor. You excel at building rapport with clients and stakeholders at all levels.

• Tech-Savvy: You thrive working in a tech-forward environment utilizing CRM tools and sales software to manage your pipeline and drive results. You understand and can succinctly articulate our value proposition as a digital-native TPA for clients in the commercial auto sector.

• Strategic Thinker: You are a strategic thinker with the ability to develop and implement sales plans that align with company objectives. Your analytical skills enable you to make data-driven decisions and stay ahead of market trends.

• Results-Oriented: You are highly motivated and results-driven, with a relentless focus on achieving your targets. Your entrepreneurial spirit and proactive approach drive you to go above and beyond to meet and exceed expectations.

• Collaborative Team Player: While you are capable of working independently, you thrive in a collaborative environment. You enjoy working with cross-functional teams to deliver the best outcomes for clients and the company.

What We Need

We need you to do all things typical to the role, including:

• Develop and Execute Business Development Plans: Craft and implement strategic sales plans to achieve revenue growth and market expansion objectives within the commercial auto segment
• Build Senior Relationships: Establish and maintain strong relationships with key stakeholders within MGAs, carriers, and self-insured clients to foster long-term partnerships
• Generate Leads and Quarterback the Sale: Identify potential business opportunities, engage in prospecting activities, and manage the end-to-end sales process to secure new business in commercial auto segment
• Conduct Market Research and Analysis: Conduct thorough market research to stay abreast of industry trends, competitive landscape, and emerging opportunities
• Collaborate Cross-Functionally: Work closely with internal teams, including marketing, product, and account management, and provide a 'voice of the customer' perspective to our teams
• Represent Reserv: Attend industry events, conferences, and networking opportunities to promote Reserv's brand and expand our market presence.

Requirements

Success in this role will best be supported by someone who meets the following requirements:

• Significant experience in the commercial auto/fleet claims market in a business development, sales, or account management role
• Proven track record of developing and maintaining senior client relationships, with a focus on driving new revenue growth
• Strong ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• In-depth understanding of the P&C insurance, claims, and TPA market landscape in the US
• Experience with CRM software (e.g., Salesforce, HubSpot, Notion) and MS Office (particularly MS Excel)
• Highly motivated and results-oriented individual
• Willingness to travel as needed

Benefits

Reserv is committed to providing employees with a competitive benefits package, including:

• Generous health-insurance package with nationwide coverage, vision, & dental
• 401(k) retirement plan with employer matching
• Competitive PTO policy we want our employees fresh, healthy, happy, and energized!
• Generous family leave policy
• Work from anywhere to facilitate your work life balance
• Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!

Additionally, we will:

• Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role
• Foster a culture of empathy, transparency, and empowerment in a remote-first environment