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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Title: Outreach Executive I
Company: Oak Street Health
Role Description:
The Outreach Executive (OE) is responsible for developing relationships with members of the community to engage Medicare seniors with Oak Street Health. Outreach Executives should be engaging Medicare seniors with the goal of having those individuals become patients of Oak Street Health.
Outreach Executives will work very closely with their Regional Director of Growth, Regional Partnership Manager, and Community Relationship Manager to help drive new patient growth locally in their assigned territory.
Core Responsibilities:
- Sales
- Generating leads by effectively engaging Medicare senior community through event execution and local community outreach
- Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiatives
- Prospecting and cold calling to prospects & new leads assigned to you. Additional new channels of leads that are assigned to you may come from:
- Leads driven through Digital channels
- Leads generated by other Outreach Executives
- Nurturing prospective patients and prospect for new patients with an ambitious mentality via email, phone, and networking
- Collaborating with your Community Relationship Manager (CRM), other OEs, and your Regional Partnership Manager to drive lead generation with local community members or Insurance Agents (IAs)
- Relationship Management
- Maintaining consistent touchpoints with prospects to continuously engage prospects to drive new patient growth in assigned territory
- Capture and record customer information and sales activity into customer relationship management (CRM) system and other business systems
- Acting as point of contact for both the clinical team/center team if center staff have any questions about the patient
- Resolving any concerns & complaints new prospects & patients may have about Oak Street Health by working with prospect to understand the concern or directing the prospect or patient to another Oak Street employee
- Other duties as assigned
What we're looking for:
- Ability to quickly connect and influence the right people
- Comfortable with navigating external barriers to create a positive experience
- Ability to manage priorities simultaneously
- Team player and contributor to the overall effectiveness of the team
- Sales and/or healthcare experience a plus
- Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
- US work authorization
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$18.50 - $38.82This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Title: Outreach Executive I
Company: Oak Street Health
Role Description:
The Outreach Executive (OE) is responsible for developing relationships with members of the community to engage Medicare seniors with Oak Street Health. Outreach Executives should be engaging Medicare seniors with the goal of having those individuals become patients of Oak Street Health.
Outreach Executives will work very closely with their Outreach Managers, Outreach Directors, and Community Relationship Managers to help drive new patient growth locally in their assigned territory.
Core Responsibilities:
- Sales
- Generating leads by effectively engaging Medicare senior community through event execution and local community outreach
- Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiatives
- Prospecting and cold calling to prospects & new leads assigned to you. Additional new channels of leads that are assigned to you may come from:
- Leads driven through Digital channels
- Leads generated by other Outreach Executives
- Nurturing prospective patients and prospect for new patients with an ambitious mentality via email, phone, and networking
- Collaborating with your Community Relationship Manager (CRM), other OEs, and your Outreach Manager/Outreach Director to drive lead generation with local community members or Insurance Agents (IAs)
- Relationship Management
- Maintaining consistent touchpoints with prospects to continuously engage prospects to drive new patient growth in assigned territory
- Capture and record customer information and sales activity into customer relationship management (CRM) system and other business systems
- Acting as point of contact for both the clinical team/center team if center staff have any questions about the patient
- Resolving any concerns & complaints new prospects & patients may have about Oak Street Health by working with prospect to understand the concern or directing the prospect or patient to another Oak Street employee
- Other duties as assigned
What we're looking for:
- Ability to quickly connect and influence the right people
- Comfortable with navigating external barriers to create a positive experience
- Ability to manage priorities simultaneously
- Team player and contributor to the overall effectiveness of the team
- Sales and/or healthcare experience a plus
- Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
- US work authorization
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$18.50 - $31.72This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Description
Brinks Home™ is a leader in the smart security industry, protecting over one million people across the U.S., Canada, and Puerto Rico. Our platinum-grade protection is backed by award-winning customer service and expertly trained professionals.
We strive for the highest standards for our customers while fostering a positive work environment for our employees. We create a culture that fosters innovation, celebrates creativity, and encourages authenticity. Join us and be part of a collaborative team that is relentless in our pursuit of security for life.
Position Overview:
We are currently seeking a determined Alarm Service Technician who embodies our core values: Service, Accountability, Customer Focus, Growth, and Integrity.
The Alarm Service Technician is a hands-on role. You will play an integral role in building and maintaining customer relationships. This role entails visiting customer sites throughout the workday installing, servicing, and inspecting low-voltage electronic security equipment.
Key Responsibilities:
- Experience with Alarm panels such as: 2GIG, Qolsys, Ademco, GE, DSC, DMP, and others.
- Ability to troubleshoot technical problems.
- Replace system components as assigned; panels, peripheral devices, audible/visual alarms, etc.
- Driving to customer homes to perform service. Occasional lifting, carrying (up to 30 pounds), pushing and/or pulling; some climbing and balancing; frequent stops, kneeling, crouching and/or crawling.
- Diagnose causes of problems or failures in systems for the purpose of identifying equipment and systems repair.
- Customer education and training including a system demonstration.
- Conduct a thorough walkthrough / site evaluation with the customer to review work order to make sure the system meets their needs and expectations.
- Install and test the operations of all equipment to ensure proper functionality and signal verification required to establish service.
- Identify opportunities to improve the use and functionality of the customers system and provide those recommendations.
- Maintain safety practices to prevent against injury and damage to property.
- Maintain a clean and organized workspace / job site, ensuring customers satisfaction after the interaction.
Requirements:
- H.S. Diploma or GED
- Good driving record and Valid driver’s license.
- Excellent customer service skills.
- Working knowledge of how an alarm system operates.
- Must be ok with climbing ladders and working at heights.
- Must be ok working in tight spaces such as crawlspaces, attics and basements.
- Low-voltage license or alarm installation certification
- NICET I
Benefits:
-
Brinks Home recognizes the value of benefits for you and your family, so we offer a comprehensive and competitive benefits program:
- Medical, Dental, Vision, 401(k) with Employer Match, Paid Time Off & Paid Holidays, HSA/FSA, Life & AD&D Insurance, Disability Coverage, Maternity/Parental Leave, Mental & Physical Health Benefits, Employee Resource Groups, Volunteer Hours, Discounted Equipment & Monitoring, Employee Referral Program, and Continuing Education
- To learn more about our company culture and career opportunities, please visit our LinkedIn and Career Page.
Brinks Home provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
#equalopportunityemployer #veteranfriendly
Description
Brinks Home™ is a leader in the smart security industry, protecting over one million people across the U.S., Canada, and Puerto Rico. Our platinum-grade protection is backed by award-winning customer service and expertly trained professionals.
We strive for the highest standards for our customers while fostering a positive work environment for our employees. We create a culture that fosters innovation, celebrates creativity, and encourages authenticity. Join us and be part of a collaborative team that is relentless in our pursuit of security for life.
Position Overview:
We are currently seeking a determined Alarm Service Technician who embodies our core values: Service, Accountability, Customer Focus, Growth, and Integrity.
The Alarm Service Technician is a hands-on role. You will play an integral role in building and maintaining customer relationships. This role entails visiting customer sites throughout the workday installing, servicing, and inspecting low-voltage electronic security equipment.
Key Responsibilities:
- Experience with Alarm panels such as: 2GIG, Qolsys, Ademco, GE, DSC, DMP, and others.
- Ability to troubleshoot technical problems.
- Replace system components as assigned; panels, peripheral devices, audible/visual alarms, etc.
- Driving to customer homes to perform service. Occasional lifting, carrying (up to 30 pounds), pushing and/or pulling; some climbing and balancing; frequent stops, kneeling, crouching and/or crawling.
- Diagnose causes of problems or failures in systems for the purpose of identifying equipment and systems repair.
- Customer education and training including a system demonstration.
- Conduct a thorough walkthrough / site evaluation with the customer to review work order to make sure the system meets their needs and expectations.
- Install and test the operations of all equipment to ensure proper functionality and signal verification required to establish service.
- Identify opportunities to improve the use and functionality of the customers system and provide those recommendations.
- Maintain safety practices to prevent against injury and damage to property.
- Maintain a clean and organized workspace / job site, ensuring customers satisfaction after the interaction.
Requirements:
- H.S. Diploma or GED
- Good driving record and Valid driver’s license.
- Excellent customer service skills.
- Working knowledge of how an alarm system operates.
- Must be ok with climbing ladders and working at heights.
- Must be ok working in tight spaces such as crawlspaces, attics and basements.
- Low-voltage license or alarm installation certification
- NICET I
Benefits:
-
Brinks Home recognizes the value of benefits for you and your family, so we offer a comprehensive and competitive benefits program:
- Medical, Dental, Vision, 401(k) with Employer Match, Paid Time Off & Paid Holidays, HSA/FSA, Life & AD&D Insurance, Disability Coverage, Maternity/Parental Leave, Mental & Physical Health Benefits, Employee Resource Groups, Volunteer Hours, Discounted Equipment & Monitoring, Employee Referral Program, and Continuing Education
- To learn more about our company culture and career opportunities, please visit our LinkedIn and Career Page.
Brinks Home provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
#equalopportunityemployer #veteranfriendly
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Title: Medical Scribe
Company: Oak Street Health
Role Description:
The purpose of a Clinical Informatics Specialist (CIS or Medical Scribe) at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps.
Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding. Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care.
Because our patients and providers rely on our Scribes, the ideal candidate should commit at least 1-2 years to this role. This is an excellent opportunity for pre-med track individuals looking to gain practical, paid experience in a clinical setting before applying to an MD/DO/PA/NP program, as well as those pursuing careers in Health Informatics, Public Health, Healthcare Administration, Medical Coding, and other related fields.
Responsibilities:
- Documenting Patient Encounters ~ 80%
- Joining the provider in the exam room to observe patient visits
- Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam
- Assigning appropriate CPT and ICD-10 codes
- Preparing After Visit Summaries
- Consulting with provider to ensure accurate and specific documentation
- Clinical Documentation Improvement ~ 10%
- Requesting and reviewing medical records
- Leveraging Oak Street's population health tools to support clinical documentation improvement
- Preparing for and supporting Daily Huddles and Clinical Documentation Reviews
- Consulting with provider on clinical documentation opportunities
- Administrative support for your provider and care team ~ 10%
- Placing orders and referrals
- Addressing tasks
- Supporting the care team with additional responsibilities related to clinical documentation
- Other duties as assigned
What we're looking for
Knowledge
- Knowledge of medical terminology and common medications, either from a pre-medical degree or prior clinical experience [required]
- Prior clinical experience, including shadowing and/or volunteering [strongly preferred]
- Prior scribe or transcription experience [preferred but not required]
Skills
- Advanced listening and communication skills [required]
- Strong computer literacy and ability to learn new technical workflows [required]
- Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve [required where indicated]
Abilities
- Ability to adapt to new workflows and to quickly learn new concepts and skills [required]
- Ability to type 70+ words per minute [strongly preferred]
- Ability and willingness to take direction and be a member of a team providing patient care, including adapting to the provider's working style [required]
- Ability to be a self-starter within your role scope
- Excellent job attendance including ability to work in-person in our clinics (Our providers count on you.) [required]
- Ability to commit to at least 1 year in role (2+ is ideal) [required]
- Ability to work approximately 40-45 hours per week during clinic hours (full time position) with predictable hours and break times [required]
- Compliance with hospital and Oak Street Health policies, including HIPAA [required]
- US work authorization [required]
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$17.00 - $31.30This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.