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PRN Professional Nursing Position

This is a PRN professional position. This position provides nursing care for patients assigned; providing optimum patient comfort as part of an interdisciplinary team under the attending physician's orders consistent with the agency's mission statement and regulatory systems. The schedule for this position is 8 shifts per month during the hours of 8:00am-5:00pm.

Responsibilities what you do

• Plan, provide, supervise and document safe, competent, and compassionate hospice nursing care for patients in accordance with physician orders and established policies and procedures.
• Use professional nursing judgment to individualize the plan of care based on assessment of the patient's unique needs and response to care.
• Responsible for providing, and documenting, appropriate and relevant end of life information and education to patients and their families in compliance with current Centers for Medicare and Medicaid Services CMS Conditions of Participation (CoPs).
• Works collaboratively with IDG and other Transitions LifeCare (TL) departments in achieving patient care goals.
• Participate in own professional development by maintaining required competencies, identifying learning needs and seeking appropriate assistance or educational offerings.
• Responsible for professionally managing time, people and technology.
• Monitors and manages the appropriate use of patients' medical equipment, supplies and medications.
• Collaborates with other Interdisciplinary Group (IDG) members to determine the patient's level of care and coordinate the appropriate utilization of contract services.
• Actively participates in the orientation and training of new employees of all disciplines.
• Perform other duties as assigned by supervisor.

Expectations how you do it

• TL Core Values are exemplified in all interactions with internal and external customers.
• Adheres to TL policies, procedures and guidelines.
• Adheres to CMS and state guidelines and nursing standards of practice.
• Adheres to NHPCO Ethical Practices and the American Nurses Association's Code of Ethics.

Requirements what you need

• Registered Nurse with current NC license; BSN preferred.
• Minimum 2 years recent clinical experience. Hospice and/or home health or nursing home experience or equivalent preferred.
• Hospice Nurse Certification preferred.
• Knowledgeable about reimbursement sources, Medicare regulations, licensing laws, and accreditation standards.
• Competent computer skills
• Current CPR certification.
• Must have reliable transportation.
• Must be able to travel to, enter and function in the homes/facility of any patient/family in the service area to assess and provide care to all patients.
• May be required to lift and/or carry items up to 50 pounds.
• Must have sensory abilities to complete physical assessment, communicate with patient/family care providers and physician and to complete the reporting and follow-up documentation responsibilities of the job.
• Work days and scheduled hours with weekend and holiday commitments as outlined in Employee Information Agreement.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Why ThedaCare?

Living A Life Inspired!

Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world.

At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you're interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare.

Benefits, with a whole-person approach to wellness

• Lifestyle Engagement
• Access & Affordability

Job Description:

The Invasive Cardiovascular Technologist is a health care professional who uses high-technology equipment at the direction of a qualified physician to assist with invasive procedures on patients leading to the diagnosis and treatment of cardiac, neurological, and peripheral vascular disease.

Scheduled Weekly Hours:

32

Scheduled FTE:

0.8

Location:

ThedaCare Regional Medical Center - Neenah - Neenah,Wisconsin

Overtime Exempt:

No

Worker Shift Details:

Days

Job Title

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

The salary range for this position is $52.00-$85.00/hour.

Salary ranges shown on third-party job sites may not accurately reflect ranges provided by Northwell Health. Candidates should check Northwell Health Careers for accurate information and discuss salary/hourly details and our comprehensive benefits with a recruiter, if selected for an interview.

Surgical Technologist / Surgical Tech CST / ST

Colorado Springs, CO $60,900 - $80,170 a year

Precision in the OR, Purpose in Every Procedure Embark on an Exciting Surgical Journey in the Scenic Colorado Springs

Discover the exhilaration of being part of a team where each moment counts. As a Certified Surgical Technologist (CST) in one of America's most picturesque cities, you are integral to every surgical procedure from the very first preparations to the diligent post-operative care. Beyond the surgical environment, you will get to experience a remarkable community that thrives on connection, creativity, and opportunity.

This opportunity transcends the conventional notion of a job it is a calling. Whether you bring years of expertise or are beginning your path in surgical technology, the precision you exhibit, your proactive mindset, and your passion for patient care will be embraced every single day. And what better place to cultivate your career than in Colorado Springs a location that seamlessly merges medical prowess with stunning natural beauty?

Your Daily Responsibilities Will Encompass:

• Assisting in various surgical procedures by ensuring the operating room is well-prepared and organized
• Upholding sterile fields and complying with infection prevention standards
• Passing instruments and supplies to surgeons and other surgical team members
• Preparing and managing surgical equipment pre-operatively, intra-operatively, and post-operatively
• Monitoring surgical supplies and ensuring readiness for upcoming surgeries
• Collaborating effectively with nurses and anesthesiologists for smooth surgical operations
• Maintaining thorough and accurate surgical counts and records

Education Prerequisites:

• Successful completion of a recognized Surgical Technology program
• High school diploma or equivalent is mandatory

Certifications Required:

• Possession of a valid CST (Certified Surgical Technologist) credential is essential
• BLS certification (or willingness to obtain within 90 days of hire)

Key Skills and Qualities:

• Thorough understanding of surgical instruments and procedures across various specialties
• Strong communication and teamwork skills in high-stress settings
• Quick prioritization abilities and responsiveness to the surgical team's needs
• Exceptional organizational skills and acute attention to detail and cleanliness
• Expertise in aseptic techniques and sterile field maintenance

Why This Position Stands Out:

• Flexible scheduling options offering days, nights, and weekend shifts
• Collaborate with a high-achieving surgical team on diverse procedures
• Continuous opportunities for further education and professional development
• Access to state-of-the-art surgical technology and equipment
• Supportive leadership that values your skillset and insights

The Essence of Being a Surgical Tech in Colorado Springs

Being a Surgical Technologist here signifies being part of a larger mission. Each day, you play an essential role in life-changing moments whether it is a straightforward surgery or a complex operation. And at the day's end, you find yourself amidst one of the most breathtaking areas in the country.

This region blends an aspiration for innovation with a deep appreciation for its natural surroundings. Residents enjoy a lifestyle that effortlessly balances adventure and intellect with scenic trails for hiking and biking, vibrant arts festivals populating the calendar, and local eateries serving a plethora of culinary delights.

Imagine indulging in hearty meals from a family-owned restaurant, listening to local musicians under the stars, or exploring the breathtaking trails of the nearby mountains. Living here not only nourishes your passion for outdoor adventures but also promises a thriving community and ample opportunities in both personal and professional realms.

A Supportive Team to Count On

In the operating room, teamwork is vital. You will join a cohesive unit that knows how to coordinate seamlessly anticipating one another's moves, ensuring safety, and celebrating milestones both minor and significant. Regardless of whether you work on a challenging trauma case or a straightforward outpatient procedure, you will always feel supported.

This role transcends merely completing tasks. It involves being recognized as a vital team player a person whose meticulousness and dedication underpin remarkable surgical outcomes.

Ready to Amplify Your Impact?

If you are eager for a workplace that respects your talents, offers flexible scheduling, and truly values your contributions, we invite you to apply.

Take the next step today and share your surgical talents with a team and a region that cherishes every skill you bring to the operating room.

ARRT Radiology Technologist - Weekend Shifts

Parkton, NC $57,009 - $74,099 a year

Full Time

The Diagnostic Radiology Technologist is skilled in performing a full range of radiographic and fluoroscopic procedures essential for diagnosing various medical conditions. This role requires a compassionate approach to patient care, adapting techniques to meet the developmental needs of patients across all age groups.

Education and Certifications

Candidates must have completed an accredited radiologic sciences program and hold ARRT (Radiography) registration or be registry eligible. Maintaining a current American Heart Association Basic Life Support (BLS) certification is required.

Experience

While a minimum of two years of experience is preferred, new graduates who are ARRT registered or registry eligible are encouraged to apply. Registry-eligible new graduates must obtain ARRT registration within twelve months of hire.

Skills and Abilities

Strong interpersonal and communication skills, both verbal and written, are essential. The technologist must demonstrate excellent patient care abilities and a thorough understanding of growth and development stages to effectively treat patients of all ages.

Physical Requirements

This position involves prolonged standing, bending, and manual dexterity. The ability to assume awkward positions, respond quickly in emergencies, and lift up to 100 lbs or carry objects up to 50 lbs is necessary. Exposure to blood or other potentially infectious materials may occur.

This opportunity is based in a regional healthcare setting serving the Southeastern United States.

CT / Radiologic Technologist / Imaging Specialist

Embrace Adventure in the Majestic Rocky Mountains Where Your Skills Make a Difference

Picture yourself nestled against the stunning backdrop of the Rocky Mountains, where outdoor exploration meets vibrant community life. Here, the air is crisp and invigorating, filled with possibility for those ready to embark on a new adventure in their careers. If you are an Imaging Specialist seeking a place that celebrates precision, compassion, and innovation, this opportunity might be the perfect fit for you.

As an Imaging Specialist, step into the vital role of medical imaging, where your expertise translates into clear, impactful images that guide patient care. Your exceptional skills will not only capture diagnostic images but also foster a comforting environment for patients during their most vulnerable times. You'll play a pivotal role in guiding them through their challenges, bringing reassurance when it's needed most.

Your Responsibilities Will Include

• Utilizing advanced radiographic and CT techniques to produce diagnostic images for medical evaluation
• Collaborating seamlessly with radiologists and healthcare teams to ensure precise diagnostics
• Positioning patients accurately and calibrating imaging equipment to achieve optimal results
• Adhering to radiation safety protocols for the protection of patients and team members
• Maintaining thorough documentation, including imaging records and equipment upkeep
• Delivering compassionate patient care at every stage of the imaging process
• Promoting a clean, organized, and efficient imaging environment

Qualifications We Value

• Associate's Degree in Radiologic Technology; a Bachelor's Degree is preferred
• Graduation from an accredited radiology program

Essential Certifications

• ARRT certification in CT and/or Radiography
• Current BLS certification or ability to obtain it within 90 days of employment

Skills That Matter

• Expertise in diagnostic imaging and adherence to safety standards
• Strong communication ability with patients and healthcare staff
• A knack for thriving in dynamic environments and quickly adapting to changes
• Detail-oriented with a keen sense of responsibility
• Proficient with PACS, RIS, and cutting-edge imaging software

What We Offer

• A robust benefits package, including health, dental, and vision insurance
• Generous paid time off with flexible scheduling options
• Opportunities for ongoing education and professional development on-site
• Career advancement pathways within imaging and cross-training in various modalities
• A supportive workplace culture that prioritizes teamwork and personal growth
• 100% on-site engagement within a collaborative clinical environment

The Impact You Will Have

Your work will go beyond capturing mere images it will be about seeing and supporting your patients. Whether it's a parents' worried look as their child needs a scan after a fall or assisting an elderly patient getting vital screening, your comforting presence can have a profound impact. You'll be that unwavering support, guiding individuals through difficult moments, often just with your warm demeanor.

In this position, you'll join a respectful imaging team that recognizes your contributions. Within the CT suite, camaraderie is built on mutual respect, collaboration, and a shared commitment to delivering exceptional care. You'll be empowered to work independently while being part of a close-knit team that values each member's voice and contributions, promoting an environment where professional integrity meets heartfelt dedication.

Embrace the Charm of Colorado Springs

Imagine waking up each day surrounded by stunning mountain views, where the spirit of adventure pervades the air. You can savor a coffee from a local caf, explore remarkable hiking trails, and engage in vibrant cultural experiences all in a single day. Colorado Springs effortlessly combines natural splendor with an inviting community that celebrates active living and diverse cultural landscape.

This region is steeped in tradition and innovation, with access to outdoor pursuits that invigorate the soul, and neighborhoods infused with friendliness and spirit. Picture strolling through art districts, attending farmers markets, and enjoying the tranquility of parks that provide a cherished retreat from the pace of life. Living here means enjoying a lifestyle that allows you to balance work, play, and everything in between, all while benefiting from a lower cost of living and no state income tax.

As the healthcare field thrives here, there's no shortage of opportunity. Whether you're beginning your career or looking to deepen your expertise, this area promises an abundance of pathways to growth.

The Supportive Team You Will Join

The imaging team you'll be part of values collaboration, respect, and openness. You'll be welcomed by seasoned professionals and eager newcomers who understand that excellence extends beyond mere technical skill; it involves forming meaningful connections. Together, you'll celebrate every success and ensure your patients always come first.

This position reports to a department that champions transparency and learning. Your suggestions for improvements and mentorship of newcomers will be met with enthusiasm, as your guiding spirit is an integral part of the team's growth and cohesion.

The Ideal Candidate

We're searching for someone passionate about details and infused with empathy, understanding that imaging goes beyond the technical task but is about enriching the patient journey. You excel under pressure, roll with schedule changes, and thrive in an environment where you can contribute to a greater purpose.

You bring your certification and skills to the table. We invite you to bring your talents to our team, where your work will always be recognized and appreciated.

Let's Build the Future Together

If you're ready to embrace a role where your skills make a meaningful impact on lives, where your contributions are valued, and where every day presents new challenges and rewarding experiences, we look forward to meeting you. Join us in this captivating city at the confluence of healthcare excellence and profound human connection.

Apply now and let's make a difference in the world of imaging one scan, one patient, one uplifting experience at a time.

Phlebotomist

Optum NY/NJ, is seeking a Phlebotomist to join our team in Middletown, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live.

As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.

At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.

The Phlebotomist performs venipuncture and capillary puncture on adults, neonates, and pediatric patients; collects urine specimens; participates in the instruction of new personnel; works with computer; communicates in a manner that promotes Laboratory professionalism as well as a comfortable phlebotomy. The Phlebotomist processes lab specimens.

Schedule: This is a 37.5 -hour work week, Monday through Friday between the hours of 7:00 am to 8:00 pm. Rotating Saturdays between the hours of 8:00 am to 12:00 pm. The schedule will be determined by the manager upon hire.

Location: 155 Crystal Run Road, Middletown, NY 10941- may need to travel to other draw stations as needed

Primary Responsibilities:

• Perform routine phlebotomy procedures
• Ability to distinguish sample types and draw requirements with order of draw for lab testing
• Navigate laboratory computer system with minimal to no errors
• Perform pediatric and adult phlebotomy
• Obtain finger stick collection
• Verify patient demographics accurately with two patient identifiers
• Adhere to safety and scientifically accepted infection control practices and standards
• Blood collection: from adult and pediatric patients using vacutainer, syringe and butterfly techniques; capillary puncture using heel and fingerstick techniques
• Identifies and labels specimens appropriately
• Instruct patients regarding urine and stool collection procedures
• Enters accessing data into the computer
• Prepares specimens for sending out testing
• Inventories supply and prepare phlebotomy stations to effectively collect blood
• Attends required meetings
• Function as an effective team member. Work cooperatively alongside physicians, nurses and other ancillary staff
• Display effective communication
• Maintain pace of over 4-6 patients per hour
• Travel to all other draw stations and perform all tasks
• Troubleshoot problems within LIS and partner with LIS team to resolve outstanding issues.
• Performs other duties as assigned
• Including but not limited to:
• Follow handwashing protocols
• Practice aseptic techniques
• Utilize protective barriers
• Utilize personal protective equipment, e.g. gloves, lab coats
• Maintain proper disposal of hazardous materials
• Demonstrate knowledge of role in emergency disaster
• Maintain pace of over 4-6 patients per hour
• Travel to all other draw stations and perform all tasks

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED
• Phlebotomy certified
• 1+ years of computer proficiency experience in Microsoft Office and demonstrates solid computer skills
• Available to work a 37.5 flexible schedule Monday through Friday from 7:00 am to 8:00 pm and rotating Saturdays
• Ability to have reliable transportation and travel to other draw stations (all sites)

Preferred Qualifications:

• 1+ years of phlebotomy experience (Additional appropriate education may be substituted for the minimum experience requirement)
• Previous laboratory and pediatric experience

Soft Skills:

• Ability to work independently and as a team, and maintain good judgment and accountability
• Ability to acclimate working on a small or large team
• Demonstrated ability to work well with health care providers
• Strong organizational and time management skills
• Ability to multi-task and prioritize tasks to meet all deadlines
• Ability to work well under pressure in a fast-paced environment
• Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Full-Time Retail Sales Associate

We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker / Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. A Pawnbroker / Retail Sales Associate thrives on engaging with customers and assists with customer inquiries and problem resolution. The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more.

The Full-Time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS employees earn commission based on productivity! The successful Pawnbroker's / Retail Sales Associate's actual pay will be based on various factors, such as: work location, qualifications, and experience.

Responsibilities of a Full-Time Pawnbroker / Retail Sales Associate are:

• Greets and interacts with all customers to develop a rapport to better provide and recommend appropriate financial solutions.
• Performs non-management open/close procedures.
• Keeps the sales floor clean, stocked, and maintains the display of merchandise.
• Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
• Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
• Answers incoming calls per company standards
• Effectively communicates to customers the legal aspects of the pawn and buy transactions.
• Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
• Partners with all employees to create a positive and memorable customer experience.
• Successfully completes the assigned training.
• Other related duties, as assigned.

Minimum Requirements & Qualifications:

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties and tasks for extended periods of time (in accordance with federal, state, local law), some of which include, but are not limited to, standing, stooping, walking, climbing, pushing, pulling, and lifting.
• Ability to work with firearms and to become firearms certified.
• Employees may be asked to assist a customer on the exterior of the building (within our parking lots and/or property boundaries) or to retrieve products stored in exterior storage buildings or other areas.
• Minimum Age: 18 years old
• High School Diploma, GED, or equivalent experience
• Strong desire to work, serve customers, work with people, and be team-oriented.
• Ability to multi-task in a fast-paced environment
• Ability to perform basic math calculations proficiently.
• Cash handling experience is preferred.
• Should be able to work in multiple locations, as business needs dictate.
• Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
• Computer literate and able to operate Point-Of-Sale (POS) systems and common office machines.

Bilingual applicants are encouraged to apply! Commission Plan Information: The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2-8% commission, based on the gross profit of their personal performance. Applicants are provided with more details regarding the commission incentive plan during the interview process.

FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, FirstCash will provide reasonable accommodations for qualified individuals with disabilities.

Client Services Representative-Financial Services

Location: Fayetteville, NC

Type: Full-time

Job Summary

The Client Services Representative delivers high-quality, multi-channel support to internal branch clients and external clients within a wealth management environment. This role serves as a key point of contact between branch personnel and the central Client Services team, answering inbound calls and chats, educating clients on account services and capabilities, documenting interactions, and providing first-line technical troubleshooting support. Success in the role requires strong organization, attention to detail, excellent follow-up, and a customer-centric approach to thoroughly resolving inquiries in a fast-paced, changing environment.

This position works within Service Group Client Services, supporting the Firm's Financial Advisors, assistants, internal branch clients, and external clients. The role is important to maintaining reliable, responsive service for branch personnel and clients by connecting customer service, account support, and first-line technical assistance in one service experience.

Responsibilities

• Answer inbound calls and chats in a multi-channel environment from internal clients at branch locations.
• Educate callers on Wealth Management account services, features, online services, document support, and available resources.
• Provide tier 1 support for basic computer troubleshooting, including simple solutions, incident documentation, and CRM ticket creation.
• Resolve a wide variety of inquiries efficiently, professionally, and with a superior customer-centric focus.
• Document calls, tickets, steps taken, and resolutions accurately to support future reference and analysis.
• Escalate complex technical or account-service issues to the appropriate higher-tier support team when needed.
• Operate effectively in a fast-paced, changing environment while handling multiple tasks and priorities.
• Follow up thoroughly to ensure issues are fully resolved and clients understand available tools and resources
• Thoroughly resolve inquiries using a customer-centric approach
• Educate branch clients on account services, capabilities, online services, and available resources
• Use clear, polite, and professional communication to build productive
• Guide users through basic computer troubleshooting and simple solutions.
• Support Outlook, Microsoft Office, remote access, Windows navigation, peripherals, and basic networking inquiries.
• Escalate complex issues to higher-tier technicians when needed.
• Document calls, tickets, actions taken, and resolutions accurately.
• Handle multiple tasks efficiently in a fast-paced, changing environment.
• Apply strong organization, attention to detail, and excellent follow-up.

Eligibility Requirements

• High school diploma or equivalent required; Associate's or Bachelor's degree preferred. A 4-year degree in a related field is a plus.
• Prior experience in a customer service, client service, branch support, or contact center role.
• Excellent verbal and written communication skills, including proficient typing and grammar skills.
• Strong organizational skills, attention to detail, and excellent follow-up skills.
• Superior customer-centric focus and proven ability to thoroughly resolve customer inquiries.
• Ability to perform effectively in a fast-paced, multi-channel environment while handling a wide variety of tasks.
• Proficiency with Microsoft Office Suite and ability to troubleshoot common Outlook and Microsoft Office issues.
• Basic computer troubleshooting skills, including the ability to document calls and tickets accurately.
• Windows navigation skills and basic understanding of computer networking.
• Experience using remote access tools to assist clients.
• Ability to provide first-line support and escalate appropriately when issues require higher-tier technical assistance.

Nice to Have

• Financial services or wealth management experience.

About eClerx

eClerx is a leading provider of productized services, bringing together people, technology and domain expertise to amplify business results. The firm provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world's leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 19,000 people across Australia, Canada, France, Germany, Switzerland, Egypt. India, Italy, Netherlands, Peru, Philippines, Singapore, Thailand, the UK, and the USA.

Senior Events Specialist

One City. One Downtown. Countless Ways to Make an Impact.

Join a team dedicated to creating connections, delivering exceptional experiences, and strengthening the heart of the community. As the Senior Events Specialist, you'll work across departments and alongside downtown businesses, community organizations, event organizers, and other partners to bring programs and events to life. If you're a collaborative problem-solver who enjoys turning partnerships into possibilities, this is your opportunity to help shape the future of downtownone event, one connection, and One City at a time.

The Downtown Services and Special Events Program Specialist III (Senior (Sr.) Events Specialist) is under the general supervision of the director. The position has no direct reports and collaborates with two other Special Event Specialists in the department.

The position serves as the Department's Sr. Events Specialist and assists the Director in implementing the Director's strategic vision through coordinated programs, projects, and services. The position administers the operational contract at the Convention Center. This role supports the Director in building strong relationships with downtown stakeholders and city departments. The position may be assigned responsibility for managing other downtown-related service contracts. The position will use the city's finance system to process invoices for payment, process contracts, and perform other administrative tasks necessary to fulfill the Department's mission.

As the Sr. Events Specialist in the department, this position will serve as a backup to the other two specialists when needed and may occasionally attend meetings in the director's absence.

The Sr. Events Specialist supports the director's role as the liaison between other City departments, downtown businesses, community organizations, event organizers, the Wilmington Convention Center operator, and other assigned external partners.

Typical Tasks

• Project Management and Staff Collaboration
  1. Serves as the department's senior operational specialist.
  2. Responsible for implementing assigned programs and working with the director and other specialists to implement the department's strategic goals.
  3. Performs other duties as assigned.
• Event, Programming, and Public-Space Operations
  1. Coordinates overall events, permitting, programming, activation, and project calendar.
  2. Reviews complex events and collaborates with the specialist handling film permitting matters.
  3. Make policy and procedure recommendations to the director.
  4. Supports the director with downtown public space activation and programming (Riverwalk, alleys, plazas, seasonal activities, arts and culture, placemaking).
  5. Handles assigned downtown programs and projects from concept through implementation (scope, schedule, budget, permitting, logistics, evaluation).
• Convention Center and Contract Management
  1. Administers and monitors the City's Convention Center management contract, evaluates contractor performance, and makes recommendations to the Director.
  2. Support the director in monitoring the Convention Center contractor's performance, operating requirements, maintenance, and capital needs.
  3. Coordinate with the City's Asset Management Department on convention center maintenance and capital improvements provided by the city.

Qualifications

• Master's Degree in Communications, public relations, journalism, marketing, digital media, and two (2) years of progressively responsible experience in local government, program management, special events, complex program management, community development, convention center operations, or a related field, including supervisory or lead experience.
• Or, Bachelor's Degree in Communications, public relations, journalism, marketing, digital media, or a related field, and four (4) years of progressively responsible experience in local government, program management, special events, complex program management, community development, convention center operations, or a related field, including supervisory or lead experience.
• Or, any other equivalent combination of education and experience may be considered.

Our Core Values: INCLUSION | COLLABORATION | CREATIVITY | ACCOUNTABILITY

Our Mission Statement: Through forward-thinking policies and responsible stewardship, we are creating a better city every day with excellent core services and quality of life for all.

What we offer:

• Comprehensive medical, dental, and vision insurance + many other insurance options
• Excellent retirement benefits, including a city provided 4.5% contribution each pay period into a 401(k) account and automatic enrollment into the North Carolina Local Government Employees' Retirement System
• Employer-paid health & wellness clinic
• Free on-site city gym access
• Paid sick and vacation leave + 13 paid holidays per year
• 6-weeks paid parental leave
• Paid volunteer & blood donation leave to give back to our community
• Flex schedule and telework availability, depending on your position
• Professional development trainings & leadership initiatives
• Tuition assistance benefits

Applicant Status Updates: After the closing date for this position, applications will be screened by Human Resources. Applicants who meet the minimum and/or preferred qualifications will be referred over to the hiring department. All updates regarding an application can be viewed through your applicant portal.

Benefits

Health Benefits are offered to employees working at least 30 hours per week. Health Insurance - The City offers two options for health coverage: a standard PPO plan and a High Deductible Health Plan with an associated Health Savings Account. Coverage becomes effective the first day of the month following hire for employees and their eligible dependents. Both you and the City contribute to the overall cost of coverage.

Dental Insurance - Coverage becomes effective the first day of the month following hire. Employees, their spouse and dependent children are eligible for coverage. Life Insurance - The city pays to provide coverage valued at one times your annual salary. Supplemental insurance is available for employees to purchase. Optional coverage for dependents is also available for purchase. Retirement - NC Local Government Retirement System - All benefits eligible employees make a mandatory 6% contribution every pay period.

Deferred Compensation The city contributes an amount equal to 4.5% of the annual salary to a 401(k) plan regardless of employee contribution. Employees may choose to contribute additional money to the 401(k) or 457 deferred compensation plans, without a match from the City, within the IRS guidelines. Paid Leave (offered to employees working at least 1,000 hours annually*): Sick Leave - 12 days accrued each year Annual Leave - Accrual based on years of service and classification. Employees can earn from 10 to 24 days each year Holidays - 13 paid holidays annually Paid Parental Leave - Six weeks of paid leave for the birth, adoption or placement of a child (must run concurrently with FMLA). *Part-Time Employees will earn paid leave benefits on a pro-rated basis.

Miscellaneous: Tuition reimbursement - Employee Assistance Program - Short & Long Term Disability - Cancer & Critical Illness - Accident Insurance - Whole Life Insurance - Credit Union membership - Access to City Fitness Center Note: The City of Wilmington is on a bi-weekly pay cycle. New employees should expect to receive their first paycheck approximately 4 weeks after their start date.

Native American Graves Protection and Repatriation Act (NAGPRA) Coordinator

Position Title - Native American Graves Protection and Repatriation Act (NAGPRA) Coordinator

Location - Appleton

Department - Dean of Faculty Office

Position Type - Staff

Position Description & Qualifications - ABOUT LAWRENCE Lawrence University is a selective liberal arts college and conservatory of music in Appleton, Wisconsin. Lawrence is engaged in a comprehensive, institution-wide effort to fulfill its obligations under the Native American Graves Protection and Repatriation Act (NAGPRA), grounded in a commitment to ethical stewardship, respectful and ongoing consultation with Tribal Nations, and the timely repatriation of Ancestors and cultural items. Lawrence University's Appleton and Door County campuses are located on the ancestral homelands of the Menominee and Ho-Chunk People. Currently there are 11 federally recognized Native American sovereign nations in Wisconsin. We acknowledge these indigenous communities who have stewarded this land throughout the generations and pay respect to their elders past and present.

PRIMARY OBJECTIVE As the NAGPRA Coordinator, you will lead the day-to-day implementation of Lawrence University's NAGPRA compliance program. Working closely with faculty and administration, you will manage the inventory, documentation, consultation, and repatriation process for collections held by the university, ensuring full compliance with federal NAGPRA regulationsincluding the updated regulations that took effect in January 2024and alignment with disciplinary best practices. Your work will build durable institutional infrastructure, records, and relationships that support respectful stewardship and repatriation in partnership with Tribal Nations.

KEY RESPONSIBILITIES Coordinate institutional compliance with the Native American Graves Protection and Repatriation Act (NAGPRA), including regulatory timelines, reporting requirements, and required communications with the National NAGPRA Program. Conduct and document the inventory and consultation for Ancestors, associated and unassociated funerary objects, sacred objects, and objects of cultural patrimony in university collections, following federal documentation standards. Prepare federal inventories, summaries, notices, and supporting documentation, including submissions for publication in the Federal Register. Support and help facilitate consultation with Tribal Nations and Tribal representatives in a culturally informed, respectful, and responsive manner, including coordinating correspondence, meetings, collection visits, and repatriation logistics. Serve as NAGPRA liaison between the University, tribal nations, the National NAGPRA program and other federal and state agencies and/or county officials including serving as the primary point of Tribal contact for all NAGPRA inquiries related to LU collections. Develop and maintain databases, catalog records, and secure documentation systems for NAGPRA-related collections, ensuring accuracy, confidentiality, and appropriate access protocols. Provide appropriate care and handling of archaeological materials and sensitive collections, including implementing culturally appropriate storage and stewardship practices informed by Tribal guidance. Collaborate with faculty, campus offices, and external consultants or advisors, as applicable, to establish sustainable institutional policies, procedures, and infrastructure for long-term compliance and stewardship. Manage project timelines, priorities, and deliverables to ensure the university meets all applicable federal deadlines. Train and supervise student workers assisting with documentation and collections work, as appropriate. Depending on qualifications, interest, and institutional need, there may be an opportunity to teach a course in a related area; teaching is not a required component of the position. Maintain confidentiality of culturally sensitive information and comply with all applicable federal regulations and Tribal protocols. Respond to special projects and other duties as assigned. Occasional evening, weekend, and travel commitments may be required in connection with consultations and repatriation activities.

WORKING RELATIONSHIPS The NAGPRA Coordinator reports to the Office of the Provost and will work closely with faculty in the Department of Anthropology. The Coordinator will serve as a primary point of contact for Tribal Nations, Tribal Historic Preservation Officers, and Tribal representatives, and must establish and maintain positive, respectful working relationships with these partners as well as with the National NAGPRA Program, campus offices, and external collaborators.

KNOWLEDGE AND SKILLS Master's degree in Anthropology, Archaeology, Museum Studies, or a related field with two or more years of museum, curatorial, NAGPRA, or related experience strongly preferred; OR a bachelor's degree in a related field with six or more years of such experience. Recent experience with NAGPRA implementation, including familiarity with the 2024 updated regulations and current best practices in repatriation. Experience with the federal inventory and documentation process. Demonstrated capacity for culturally sensitive communication and strong interpersonal skills; prior experience coordinating and communicating with Tribal representatives strongly preferred. Experience with database management and/or museum cataloging procedures. Experience with collections care and the handling of archaeological materials. Knowledge of osteology strongly preferred; knowledge of both human and faunal osteology especially valued. Demonstrated project management skills, including the ability to manage multiple timelines and priorities with accuracy and attention to detail. Experience supervising or mentoring students a plus. Ability to work both independently and collaboratively, exercising sound judgment and discretion. Ability to maintain strict confidentiality of all aspects of job responsibilities, including culturally sensitive information.

EMPLOYMENT REQUIREMENTS Must have successful completion of criminal record check, driving record check (where applicable), and reference checks.

HOW TO APPLY Applications must be submitted through the Lawrence University employment portal: lawrence.peopleadmin.com/postings/search. Required documents: (1) CV; (2) Cover Letter. Candidates are encouraged to address their experience with NAGPRA implementation and Tribal consultation in their cover letter. Review of applications begins October 15.