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Patient Access Customer Service Representative

On-Site Johnstown, PA | LifePoint Conemaugh Memorial Medical Center Schedule: 9am - 9pm, rotating weekend schedule

Are you passionate about helping people during critical moments while building a career in healthcare customer service? At R1, you'll be part of a mission-driven team that blends advanced technology with real-world service to create exceptional patient experiences.

As a Patient Access Representative you will be the first point of contact for patients, ensuring they receive fast, compassionate, and accurate access to care.

This is more than registration it's a frontline healthcare customer service role where you directly impact patient experience, hospital operations, and revenue cycle success.

What You'll Do:

• Provide exceptional customer service and assist patients and families with the check-in process working across multiple computer systems to register patients efficiently
• Answer phones and gather accurate patient information quickly in a fast-paced environment
• Support timely access to care by minimizing delays in registration and answer questions with confidence, clarity, and compassion
• Build trust with patients during moments when they may be ill, anxious, confused, or overwhelmed
• Navigate diverse insurance plans and coverage details, enter demographics and medical data, collect co-pays and provide cost estimates when applicable
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow

No healthcare background? No problem. We'll train you every step of the wayand this role is a fantastic launchpad for a growing healthcare career.

What We're Looking For:

• Exceptional customer service experience, communication and interpersonal skills
• Strong composure and professionalism in a fast-paced environment
• Ability to multitask and prioritize quickly with high attention to detail
• Comfortable with shifting priorities based on patient needs
• Experience with patient access, medical registration, insurance verification, or front desk is a plus (but not required)
• High School Diploma or GED
• Ability to pass background check, drug test, and meet vaccination requirements

What You'll Gain:

• Experience in healthcare administration & patient access
• Exposure to revenue cycle, insurance processes, and hospital operations
• Opportunity for growth within R1
• A team environment focused on innovation, collaboration, and patient experience
• Meaningful work supporting patients during urgent and emotional moments

Why You'll Love This Job:

Make a Real Difference: Patients lean on you for support and reassurance. You'll be more than a data collector - you'll be a calm, helpful presence during stressful times.

Learn Healthcare from the Ground Up: From insurance basics to hospital workflows, you'll gain valuable knowledge and skills that open the door to long-term career growth.

Fast-Paced, Never Boring: You'll move between systems, phone calls, and in-person interactions - balancing accuracy with compassion, working alongside clinicians and emergency staff.

Supportive Team Environment: We're invested in your professional journey. You'll be surrounded by teammates who have your back and leaders who want to see you succeed.

For this US-based position, the base pay range is $16.00 - $21.10 per hour. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

The healthcare system is always evolving and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team including offering a competitive benefits package.

R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices, including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent

Pizza Chef Opportunity At The Pizza Bar

The Pizza Bar is seeking a talented and creative Pizza Chef to lead our back-of-house operations. We are a hip, alfresco dining destination offering handcrafted cocktails, small bites, and exceptional pizza. You will play a key role in ensuring the quality, efficiency, and creativity of our kitchen while delivering an unforgettable dining experience to our guests.

Responsibilities:

• Develop and execute innovative pizza recipes and seasonal menu items that align with our brand.
• Oversee back-of-house operations, including food preparation, cleanliness, and efficiency.
• Manage kitchen staff, including hiring, training, scheduling, and direct supervision.
• Handle food orders, inventory management, and cost control.
• Work closely with the Food & Beverage Director to ensure consistency and innovation.
• Collaborate with the General Manager to ensure operational success and address any challenges.
• Coordinate with department heads to organize and execute catering and food service for events.
• Adhere to all health and safety standards and regulations.
• Take on additional responsibilities as needed.

Qualifications:

• Proven experience preferably in a pizza-focused or high-volume restaurant.
• Strong leadership and organizational skills.
• Excellent knowledge of food preparation techniques, inventory management, and kitchen operations.
• Ability to work collaboratively with management and staff.
• Passion for creative culinary innovation, particularly in pizza and small bites.
• Ability to manage multiple priorities and meet deadlines.

Benefits:

• Competitive salary based on experience.
• Opportunity to work in a vibrant, growing business with a strong local reputation.
• Chance to lead a dynamic kitchen team and contribute to exciting events.
• Chance to grow with our company.

If you're passionate about pizza, creativity, and leadership, we'd love to hear from you! Apply now to join The Pizza Bar team!

Home Health Aide 1099 Independent Contractor

We are a compassionate company driven by a personal commitment to exceptional care. Founded by the grandchildren of a former Department of Energy worker, we elevate the lives of energy workers with unwavering compassion and whole-person care.

We're seeking a dedicated Home Health Aide 1099 Independent Contractor to join our team. As a 1099 Independent Contractor, you'll have the flexibility to set your own schedule while providing routine healthcare services in clients' homes. This role allows you to design a work schedule that suits both your needs and those of your clients.

Responsibilities

You will follow care plans to provide safe and competent care, assist with personal hygiene and meal preparation, help with mobility, and perform routine housekeeping tasks. Additionally, you will monitor and report any changes in clients' conditions or home situations to the RN Case Manager and HHA Coordinator.

Qualifications

• High school diploma or equivalent.
• Completion of state-mandated training hours, if applicable.
• Basic knowledge of computer and internet-based applications for charting.
• Strong problem-solving and multitasking skills.
• Compassionate and professional demeanor, with safe working knowledge of client-based equipment.
• Must pass a criminal background check and provide evidence of health status that does not pose a risk to clients or other caregivers.

If you're passionate about providing quality care and looking for a flexible role that offers fulfillment, we'd love to hear from you. Join us as a 1099 Independent Contractor and make a difference in the lives of our clients!

Pay Range: USD $13.00 - USD $16.00 /Hr.

Quality Inspector

Kongsberg Defense & Aerospace Inc. in Johnstown, PA is seeking a Quality Inspector to join the team! The Quality Inspector will inspect individual parts, sub-assemblies, and whole components relating to the Remote Weapon Station (RWS) and ensure quality products meet their required specifications before delivery to our customer.

Responsibilities:

• Inspect all parts, sub-assemblies, work in process, goods received and finished goods to ensure the products meet company quality standards.
• Use final checklist for main assemblies or work descriptions for the smaller sub-assemblies.
• Maintain inspection and quality data and enter into database in order to track performance and deficiencies.
• Ensure all documents are signed off and built according to the "as built" list.
• Sign documentation once acceptance has been approved.
• Record non-conforming materials into system according to the processes.
• Initiate, support, and participate in Training and Cross-Training.

Education Requirements:

• High school diploma/GED equivalent is required.

Experience:

• 1 year of prior experience in the quality inspection department of a production manufacturing facility (preferred).
• Basic computer proficiencies, such as using internal computer systems, email and Microsoft Office Suite is necessary.
• Must be able to work from prints, procedures, assembly diagrams, sketches, schematics and/or verbal-written instructions.

U.S. PERSON REQUIREMENT: To comply with U.S. national security requirements mandated under the U.S. International Traffic in Arms Regulations (ITAR), Kongsberg Defense & Aerospace, Inc. will consider only applicants who are U.S. Persons for this position. OR Applicant must be a U.S. Person within the meaning of United States International Traffic in Arms Regulations (ITAR) governing export control. A U.S. Person is a United States Citizen or National, Lawful Permanent Resident, Lawful Temporary Resident, Refugee or Asylee.

In addition to competitive wages, we provide an excellent package of benefits, which presently includes company-paid health, vision and dental insurance, 401(k) with competitive match, a 9/80 work schedule, life insurance, sick time and paid time off (PTO).

Kongsberg Defense & Aerospace, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability or veteran status, or any other applicable state or federal protected class. Kongsberg Defense & Aerospace, Inc. provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

Senior Accountant (Contract to Hire)

Mountain View, CA

About the Role

We're seeking a highly motivated Senior Accountant to join our finance team. This is a high-impact role with primary responsibility for managing the company's general ledger and the financial system. You will be a driving force behind the monthly and quarterly close processes, with a specific focus on maintaining rigorous controls over cash reconciliations and asset schedules. This position is ideal for a candidate who enjoys a fast-growing environment and possesses the technical expertise to handle complex GAAP requirements.

This role is onsite 5 days a week at our Mountain View, CA office!

What You'll Do

Financial Close & Reporting

• Lead the Monthly Close: Ensure all financial statements are prepared in accordance with GAAP and delivered in a timely manner.
• Financial Analysis: Perform quarterly and yearly Balance Sheet (BS) and Profit & Loss (PL) flux analyses to explain variances and trends.

Cash & Treasury Management

• Daily Reconciliation: Monitor and reconcile daily cash transactions, ensuring all bank activity is accurately mirrored in Netsuite.
• Monthly Bank Recs: Complete formal monthly bank reconciliations for all operating accounts, resolving any discrepancies immediately.
• Cash Forecasting: Conduct regular cash forecasting to ensure liquidity for operations.

Asset & Expense Management

• Prepaid Expenses: Record and manage the full lifecycle of prepaid expenses. Maintain detailed amortization schedules and post monthly adjusting journal entries to the GL.
• Account Reconciliations: Prepare comprehensive reconciliations for fixed assets, accrued liabilities, and prepaids, ensuring all work papers are "audit-ready."
• Expense Compliance: Review and process employee expense reports via Concur, ensuring adherence to company policy

Compliance & Tax

• Tax Filings: Manage the execution of tax filings, including Sales & Use tax, property tax, and required local filings

What We're Looking For

• Experience: Minimum of 5 years of relevant accounting experience.
• Technical Skills: Proficient in US GAAP and SEC standards. Hands-on experience with General Ledger management and audit work paper preparation.
• Software: Advanced Excel skills (Pivot Tables, VLOOKUPs, etc.) are required. Experience with Netsuite or similar mid-market ERPs is highly desirable.
• Education: Undergraduate degree in Accounting or Finance is required.
• Preferred: Public accounting experience, CPA certification, and some cost accounting or international consolidation experience.

Salary Range - $55/hr - $75/hr

Project Senior Accountant / Consultant

We are partnering with a premier commercial real estate firm in Las Vegas to identify an independent Project Senior Accountant / Consultant. This targeted, short-term consulting engagement is focused entirely on executing cleanups for commercial retail budgets and deep Common Area Maintenance (CAM) reconciliations. Core project responsibilities include overseeing full-cycle operational budgets and comprehensive Common Area Maintenance (CAM) reconciliations for re

Sales Associate

Our Sales Associates promote our culture, values and mission. As a Sales Associate, your number one job is to share your love of fashion and do whatever it takes to create an amazing shopping experience for our customers.

Who You Are:

• Engaging personality who provides great service.
• Excited to meet new people.
• Thoughtful with a desire to make others feel good about themselves and their individual style.

Responsibilities

As a Sales Associate you will:

• Engage and connect with customers to create an amazing shopping experience.
• Achieve and exceed sales goals by executing our selling strategy.
• Share product knowledge with customers to maximize sales.
• Engage with customers to build relationships and brand loyalty by using company tools.
• Show understanding of customer's personal style when offering fashion advice.
• Inspire customers with your product knowledge to cater to their needs.
• Assist with daily opening and closing tasks to maintain a clean, neat, and tidy store.
• Complete assigned job responsibilities such as floor sets, filling the floor, ringing up customers, etc.
• Remain positive and professional, working together with the team to make a great environment for our customers and each other.
• Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.

Qualifications

• Flexible availability to meet the needs of the business (including evenings and weekends).

Other Requirements

• Bend, lift, open and move product and fixtures up to 50 lbs., as needed.

Pay Range USD $17.00/Hr -USD $21.25/Hr.

CDL-A Dry Van Driver

Operate consistent no-touch freight lanes with reliable weekly home time for CDL-A truck drivers earning $1,375 to $1,575 per week.

Home weekly Pay: $1,375 to $1,575 per week Freight: 100% no-touch (drop and hook) Location: Hartford, CT 06101

Consistent freight flow throughout the week Home weekly with reliable scheduling Drop and hook no-touch freight Automatic trucks with APU and inverter

Job Type: CDL-A Truck Driver

Pay: $1,375 to $1,575 weekly, Minimum Pay Program

Sign-on Bonus: $1,000

Orientation Pay: $1,000

Home Time: Home weekly

Equipment: Automatic Transmission Freightliners, Volvos, and Peterbilts

Freight: 100% no-touch freight, mostly drop and hook loads

Experience: 6 months within the last 24 months or 1 year within the last 36 months

Benefits: Medical, Dental, Vision Insurance, 401K/Profit Sharing, Disability and Life Insurance, Vacation Pay

Retail Banking Sales & Service

Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank's policies and processes.

U.S. Only: This position will act as an originator of consumer loans as defined by Regulation Z, Regulation G, and the Secure and Fair Enforcement for Mortgage Licensing Act (the S.A.F.E. Act). This position will require a Federal registration with the Nationwide Mortgage Licensing System and Registry. The Bank will instruct you on the registration requirements needed to comply with this requirement. A criminal background review and credit history evaluation will be required for this position as well as restrictions on performing in a real estate agent capacity.

• Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
• Ensures alignment between values and behaviour that fosters diversity and inclusion.
• Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
• Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
• Attracts, retains, and enables the career development of top talent.
• Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
• Develops and executes a branch business plan to maximize business growth and wallet share and achieve customer retention and acquisition objectives.
• Contributes to the achievement of business objectives by conducting sales calls, establishing a personal referral network, and other business development activities.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.
• Conducts cold calls to prospective customers to develop new customer relationships.
• Develops and maintains a network in the community to enhance the Bank's visibility and builds a strong referral source for new potential business.
• Supports the Bank's community involvement and participates in community activities.
• Maintains a high-touch relationship with key branch customers and prospects within the market.
• Resolves customer related issues using knowledge of bank services, products, and processes.
• Fulfills sales and service activities for the customer in accordance with approved procedures.
• Builds the business plan for the branch.
• Influences and negotiates to achieve business objectives.
• Identifies emerging issues and trends to inform decision-making.
• Implements, reviews, and revises work plans.
• Helps determine business priorities and best sequence for execution of business/group strategy.
• Conducts independent analysis and assessment to resolve strategic issues.
• Ensures alignment between stakeholders.
• Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures.
• Monitors sales and service performance against plan to identify gaps, issues, and best practices, and develop and implement action plans that close performance gaps and resolve issues.
• Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
• Communicates goals, plans, and assignments to achieve financial and customer service goals.
• Leads the implementation of new programs, products and processes within the branch.
• Coordinates the implementation of national and regional sales and service initiatives.
• Monitors the service request and problem resolution processes for adherence to national standards.
• Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.
• Plans and controls unit operating expenses in accordance with forecasts.
• Manages transactional outcomes for customer calls or defers to appropriate internal business groups.
• Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.
• Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.
• Builds effective relationships with internal/external stakeholders.
• Maintains the confidentiality of customer and Bank information.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with all legal and regulatory requirements for the jurisdiction.
• Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Works independently on a range of complex tasks, which may include unique situations.
• Broader work or accountabilities may be assigned as needed.
• Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

• Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• Previous supervisory or management experience - preferred.
• In-depth knowledge of retail banking products and services.
• Advanced knowledge of competitive marketplace and trends in product offerings.
• Working knowledge of branch operational processes and policies.
• Working knowledge of branch technologies, processes, and performance metrics.
• Working knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.
• Technical proficiency gained through education and/or business experience.
• Verbal & written communication skills - In-depth.
• Collaboration & team skills - In-depth.
• Analytical and problem solving skills - In-depth.
• Influence skills - In-depth.
• Data driven decision making - In-depth.

Salary: $69,000.00 - $127,800.00

Pay Type: Salaried

The above represents BMO Financial Group's pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position. BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.

BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law.

Store Brands Packaging Project Manager

We're building a world of health around every individual shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger helping to simplify health care one person, one family and one community at a time.

The Store Brands Packaging Project Manager is responsible for planning, organizing and managing all packaging work within the Store Brands organization. This role will report directly to the Sr. Manager of Store Brands Packaging and will work closely the Director of Brand Management, Product Development, vendor-sourced Project Manager's and our Store Brands product suppliers. The Store Brands Packaging Project Manager will ultimately be responsible for ensuring that all projects are organized, communicated and escalated appropriately while always adhering to our Brand Standards and Style Guides.

Primary Duties and Responsibilities:

• Project Organization
  • The Store Brands Project Manager is responsible for working closely with merchant partners, packaging resources and creative leadership in ensuring that all projects are forecasted, planned, launched and delivered both on schedule and appropriately. This includes the management of the following detail:
  • Forecasting creative and packaging projects
  • Assigning appropriate level of resources for each and every creative and packaging project
  • Creating and managing to high-level project timelines
  • Ensuring project launch timing is met by organizing and managing the packaging kickoff meetings
  • Work closely with the vendor sourced packaging team in meeting all deliverables
• Account Management
  • Along with project organization, the Store Brands Project Manager will also be responsible for ensuring our packaging partner both has the tools to meet our expectations and then designs any and all packaging to our pre-existing Brand Guidelines
  • Consolidating and reviewing all project/item information in preparation for packaging kickoff meetings
  • Finalize and communicate all packaging kickoff documentation to vendor-sourced packaging team
  • Act as point person in answering any design/packaging questions during the development process
  • Review and approve all appropriate level packaging design ensuring it meets all Brand Guidelines
  • Escalate any and all concerns/issues to Brand team leadership when appropriate
• Management
  • Responsible for holding the vendor-sourced project managers responsible for a project's goals and timelines
  • Responsible for ensuring internal stakeholders meet all deliverables based on a project timeline
  • Ensure all team members fulfill their responsibilities with regards to packaging design/review and approval
  • Work closely with the Director of Store Brands Packaging in problem solving all timeline and deliverable issues

Minimum Qualifications

• The candidate must have 3-5 years of Account Service, Project Management or related experience
• Proficient in Microsoft Office: Excel, Word, PowerPoint
• Must be a self starter, natural problem solver and facilitator
• Must show accountability and ownership
• Advertising/Marketing Agency and Packaging experience are advantages
• Experience in creative review is an advantage
• Bachelors degree required

Anticipated Weekly Hours: 40

Time Type: Full time

Pay Range: The typical pay range for this role is: $46,988.00 - $112,200.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people. We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Tax Automation & Innovation (Tax AI) Senior Manager

The Tax Automation & Innovation (Tax AI) Senior Manager, as a member of the Tax Automation & Innovation team, applies industry knowledge and experience to collaborate with clients of the firm and team members to implement tax automation tools.

The Tax AI Senior Manager is responsible for marketing, networking, and business development. The role is also responsible for assessing client tax departments end-to-end and determining the best areas in need of automation across tax data, process, technology, and workforce. Client engagements may include optimization or implementation of existing client tools, custom BDO tax/data solutions, or 3rd party vendor solutions. The Tax AI Senior Manager is charged with running engagements from the proposal and scoping phase to overseeing design, building, testing, and deployment as well as developing training and documentation during the final client hand-off stage. Additional duties include ongoing maintenance and consulting as well as providing support to clients' post-implementation, such as on-site or virtual "go-live" or close assistance within new systems. It is expected that there will be some form of attendance, participation in, or presentation role at various conferences and events throughout the U.S. Other responsibilities may include collaborating with multiple offices within the firm to assist other business line engagement teams in delivering tax solutions to their clients as well as supporting the firm through development of new internal tax solutions or consulting and training on existing internal tax processes, technologies, and applications.

Job Duties:

Tax Consulting

• Qualifies viability of prospective clients or projects and identifies opportunities to expand current business
• Leverages business domain expertise and understanding of inner workings of business functions to design customized technology and business solutions
• Understands the full picture of a client's tax function and develops unique strategies aligned with business objectives
• Leads planning or project delivery meetings that may include proposal delivery and solutions workshops or training
• Constructs work plans for tax consulting projects performed for one's clients and directs team accordingly
• Manages client expectations and requirements
• Gathers client requirements, estimates fees, and prepares or reviews high level scoping and proposed solutions for client proposals
• Drafts clear and compelling proposals and business cases
• Establishes internal standards and processes for the practice
• Communicates complex technical items to target audience so that relevant issues are clearly understood

Engagement / Project Management

• Demonstrates expert project and process management skills; can effectively manage multiple large scale, complex projects at once
• Sets strategy, establishes methodology, and determines the appropriate work plan for a given client
• Takes full ownership of risk mitigation and quality assurance, with support from leadership
• Understands proper scoping and manages Tax AI team to ensure client engagement terms are followed
• Oversees execution of standard project setup procedures, monitors billing and project economic management, including delivering project on time and within budget by utilizing project management and client service skills
• Orchestrates between project teams and client to ensure alignment on project milestones and deliverables
• Can construct a comprehensive quantitative and qualitative business case for client to justify the investment and commitment of management time coupled with financial and human resources

Client Service

• Clearly identifies client's business requirements and expectations at the beginning and throughout a project or engagement
• Communicates status to clients in line with the frequency agreed upon; promptly responds to requests and gathers pertinent information to manage projects or engagements
• Identifies and appropriately bills for out-of-scope services
• Advises and proactively communicates with clients when complex issues are identified
• Other duties as required

Supervisory Responsibilities:

• Schedules and manages the workload of Associates and Senior Associates
• Reviews work prepared by Associates and Senior Associates and provides review comments
• Acts as a Career Advisor to Associates and Senior Associates and provides verbal and written performance feedback

Qualifications, Knowledge, Skills and Abilities:

Education:

• Bachelor's degree, required; focus in Accounting, Finance, Computer Science, Data Analytics, or Technology, preferred
• Graduate degree, preferred

Experience:

• Eight (8) or more years of experience with technology or tax systems, required
• ASC 740 tax accounting, consulting, or income tax compliance, strongly preferred
• Leadership experience, preferred

License / Certifications

• Currently holds one (1) or more of the following certifications, required:
• CPA certification, Attorney (admitted to practice in a U.S. jurisdiction), or Internal Revenue Service Enrolled Agent ("EA") (or the equivalent of one of these designations)
• Bloomberg, Corptax, Longview, Orbitax or Thomson Reuters certification
• Alteryx, RPA Microsoft PowerApps, or other analytics software certification, required

Software:

• Proficient in Microsoft Excel, required
• Advanced Microsoft Excel skills, preferred
• Experience with one (1) or more of the below software / tools, preferred:
• Systems such as Bloomberg, Oracle, Thomson Reuters, Longview, OneStream or Corptax
• RPA tools (UiPath, PowerAutomate, etc.)
• ETL tools (Alteryx, Power Query, Power Pivot, Tableau Prep, etc.)
• Visualization tools (Power BI, Tableau, etc.)

Language:

• N/A

Other Knowledge, Skills & Abilities:

• Demonstrated ability to work well remotely
• Solid verbal and written communication skills
• Strong people skills, including training/instruction with professionals at all levels and ability to work in a team
• Ability to prepare and conduct presentations to clients and potential clients
• Executive presence, strong client development/relationship-building skills, and the ability to be primary contact for the client
• Demonstrated sound decision-making skills
• Advanced understanding of tax accounting and/or solution development concepts
• Advanced knowledge and skill level in engagement management including project management skills and administrative tasks
• Ability to complete projects independently
• Ability to travel 15-30% of the time

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.

National Range: $99,750 - $262,500 Maryland Range: $99,750 - $262,500 NYC/Long Island/Westchester Range: $99,750 - $262,500 Washington DC Range: $99,750 - $262,500