Job Title: Account Manager – Century Refrigeration
Department: Sales
Reports To: Director of Sales- Century Refrigeration
FLSA Status: Exempt
Location: RAE Corporation – Pryor, Oklahoma
Position Type: Full-Time | Monday–Friday | Overtime as Required
Travel Required: 15-25%
About Us: RAE Corporation is a leading provider of innovative HVAC solutions, committed to delivering
exceptional quality and customer satisfaction. We foster a culture of continuous improvement,
collaboration, and employee empowerment, striving to create a positive work environment where every
team member feels valued, heard, and supported.
Role Overview: The Account Manager is responsible for supporting and growing Century Refrigeration
sales activities within assigned rep territories. This role manages and develops relationships with
independent manufacturer’s representatives, supports contractor engagement, contributes to territory
growth strategies, and serves as a key commercial link between the market and the factory. The Account
Manager plays an important role in driving sales growth, improving territory performance, supporting
forecasting efforts, and coordinating with internal teams to ensure a high level of support for reps,
contractors, and customers.
Key Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable
accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.
1. Sales Performance and Monitoring:
• Monitor sales performance within assigned territories on a daily, weekly, monthly, quarterly,
year-to-date, and annual basis.
• Work with assigned rep firms to support territory growth plans, identify opportunities, and
improve sales performance.
• Review pipeline activity, quote trends, order history, and major opportunities to support
territory planning and forecasting.
• Provide territory insight and forecasting input to sales leadership based on rep engagement,
pipeline visibility, and market activity.
2. Customer and Rep Support:
• Develop and maintain strong relationships with assigned manufacturer’s representatives and
support their efforts to grow Century Refrigeration business.
• Travel to rep offices, contractor locations, customer sites, and industry events to support
territory development and relationship building.
• Assist reps and customers with quotations, selection software training, product positioning, and
account support.
• Support contractor development efforts alongside reps to strengthen market presence and
increase opportunity flow.
3. Technical Support:
• Provide product application support and technical guidance related to product selection,
system fit, and field application of Century Refrigeration products.
• Communicate technical product information clearly to technical and non-technical audiences.
• Coordinate with internal engineering and technical resources to support customer needs and
opportunity development.
• Maintain a strong working knowledge of Century products and their applications.
4. Sales Service and Problem Solving:
• Work with customers, reps, and internal resources to resolve issues affecting quotations,
orders, delivery, or customer satisfaction.
• Proactively communicate issues, risks, and updates that may impact reps, customers, or key
opportunities.
• Coordinate internal follow-up to support timely issue resolution and reduce friction between
the market and the factory.
• Complete travel and expense reports in accordance with company procedures.
5. Professional Development:
• Maintain professional and technical development through product training, industry
publications, workshops, and participation in relevant organizations and events.
• Continue building knowledge of refrigeration applications, market trends, sales strategy, and
channel development.
6. Market and Competitor Awareness:
• Maintain working knowledge of competitors, their products, market conditions, and industry
trends.
• Support reps in identifying customers, contractors, projects, and market opportunities through
territory engagement and participation in industry events.
7. Collaboration and Communication:
• Collaborate with Sales, Business Development, Engineering, Production, Operations, and
Customer Support to support territory needs and customer success.
• Communicate clearly with reps, contractors, and customers regarding product information,
delivery schedules, opportunity updates, and other commercial matters.
• Share market feedback, selling strategies, and territory developments with internal
stakeholders.
8. Administrative Duties:
• Negotiate prices, terms of sales, and shipping schedules within company guidelines and in
coordination with sales leadership, as needed.
• Maintain accurate customer, account, quote, pipeline, and territory records using company
systems and tools.
• Support forecast visibility and account planning by documenting key opportunities, customer
developments, and rep activity.
• Attend sales meetings, trade meetings, and related events to stay informed on market
conditions, business trends, and industry developments.
9. Compliance and Safety:
• Comply with government regulations, company policies, and established procedures.
• Maintain a safe and clean working environment and follow all applicable safety requirements in
office, manufacturing, and field environments.
Desired Qualifications:
Education: A four-year post-secondary technical education in air conditioning, refrigeration, mechanical
engineering, or a related field is preferred. Equivalent industry experience may be considered in lieu of
formal education.
Experience: Prior experience in manufacturer representative sales, industrial or commercial
HVAC/refrigeration, contractor-facing sales, technically oriented equipment sales, or account/territory
management is preferred. Experience in a custom or applied equipment environment is beneficial.
Skills: Proficiency with Microsoft Office products, especially Excel, Word, Outlook, PowerPoint, and Teams.
Experience with ERP, CRM, quoting, or selection software is preferred. Strong communication,
organization, follow-through, multitasking, and sound commercial judgment are important for success in
this role.
Certificates, Licenses, or Training: Valid Driver’s License
Interaction with others: Reports to the Director of Sales. This role requires the ability to work
cooperatively and effectively with all employees of the RAE team while maintaining strong professional
relationships with assigned rep firms, customers, contractors, and internal departments. Frequent
communication with Sales, Business Development, Engineering, Production, Operations, and other support
functions is essential. The individual in this role must be able to exercise sound judgment, communicate
proactively, and determine when additional support or escalation is needed to move work forward
successfully.
Working Environment: This role involves spending 50% of the time in a climate-controlled office
environment, with occasional exposure to manufacturing settings, including moving mechanical parts and
vehicles. Additionally, 15-25% of the time will be dedicated to travel, visiting customer sites, attending
trade shows, and participating in industry events, requiring flexibility in work locations and
environments.
Tools & Equipment Used:
• Laptop computer
• Microsoft Office (Word, PowerPoint, Excel, Outlook, Teams, etc.)
• ERP and selection software systems, as applicable
• Telephone and mobile communication devices
• Photocopier/Scanner, as needed
• Safety Glasses and other required PPE, when applicable
Why Join Us: At RAE Corporation, we are committed to fostering a culture of innovation, collaboration,
accountability, and professional growth. As an Account Manager for Century Refrigeration, you will have
the opportunity to directly influence territory performance, strengthen key market relationships, and
contribute to the continued growth of a specialized refrigeration business. This role offers the opportunity
to make a meaningful impact while working in an environment that values teamwork, leadership, technical
credibility, and continuous improvement.
Benefits:
- Health insurance
- Retirement savings plan
- Paid time off
- Professional development opportunities
Physical Demands Lift/Carry
Stand F
Walk O
Sit F
Handling / Fingering F
Reach Outward O
Reach Above Shoulder O
Climb N
Crawl N
Squat or Kneel O
Bend O
Twist O
10 lbs. or less O
11-20 lbs. O
21-50 lbs. O
51-100 lbs. N
Over 100 lbs. N
Push/Pull
12 lbs. or less O
13-25 lbs. O
26-40 lbs. O
41-100 lbs. N
+100 lbs. N
N (Not Applicable) Activity does not apply to this occupation.
O (Occasionally) Occupation requires this activity up to 33% of the time (0 -
2.5+ hrs./day)
F (Frequently) Occupation requires this activity from 33% - 66% of the time
(2.5 - 5.5+ hrs/day)
C (Constantly) Occupation requires this activity more than 66% of the time
(5.5+ hrs/day)
Other Physical Requirements: Auditory capabilities, visual & speech capabilities
The Company has reviewed this job description to ensure that essential functions and primary duties have been
included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position
described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities.
Additional procedures and requirements may be assigned by supervisors as deemed appropriate. This document does
not represent a contract of employment. The Company reserves the right to change this job description and/or assign
tasks for the employee to perform, as the Company may deem appropriate.
RAE Corporation is an Equal Opportunity Employer
EEO/AA M/F/V/D
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