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Sales Floor Supervisor

As the Sales Floor Supervisor you are accountable for driving customer service to achieve profitable sales growth by leading and engaging associates, managing company merchandise standards and execution. You will train and develop associates to execute sales building programs.

Primary Responsibilities:

• Customer Service & Sales - Directs Customer Service and sales activities in store; resolves customer issues and concerns. Models and holds team accountable for outstanding customer service. Actively listens to customer issues to resolve problems. Maximizes sales and service by ensuring staff is scheduled appropriately.
• Store Merchandise Standards - Managers merchandise standards through Put to Fixture, SET, and Visual process execution. Maintains high merchandise presentations standards, actively leads the team in planning and execution of all merchandise and visual elements in the store, including the pricing and signing process. Promote company merchandise strategy and identifies local opportunities to drive sales. Oversees efficient and clean recovery standards for the sales floor and fitting room processes within the store.
• Omnichannel - Trains, mentors and coaches all associates at jcp.com. Pickup location on processes and transaction procedures related to delivery and return of jcp.com orders. Manages all Ship from Store, Buy Online Pick Up In Store and Curbside Pickup order processes within the prescribed time periods. Monitors and shares Ominchannel and reporting metrics and takes action to resolve issues.
• Specialty Businesses - Drives profitable sales growth in the Fine Jewelry, Mattress, and Window businesses by leading and engaging associates. Responsible for the Specialty associate training and care/protection plans. Manages the SET processes by planned floor moves and graphics as well as monitoring the Productivity Standards Program processes. Identifies sell-through opportunities and remerchandising of the selling floor to increase the rate of sale. Oversees proper execution of all defective and return to vendor/warehouse activities, reducing shrink within specialty businesses.
• Team Development - Teaches, trains and coaches associates. Partners with Assistant Manager of Merchandise and Customer Experience Supervisor to source and hire store talent for hourly positions. Plays an active role in the training and development of associates; coaches in the moment, addresses performance issues,
• Performance Standards - Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance.

Core Competencies:To achieve success at JCPenney, a Sales Floor Supervisor possesses the following core competencies:

Embraces a Growth Mindset: Proposes and initiates actions on new ideas that improve our product, stores or practices. Will listen to ideas and suggestions and applies ideas when appropriate, champions new initiatives. Encourages others and their self to stretch beyond current capabilities. Willing to be a catalyst for change by challenging the status quo and motivates others to make improvements. Uses the growth mindset by seeing change as an opportunity to learn and grow.

Thinks Critically: Demonstrates business and functional expertise and stays current with developments in the retail industry; applies learning to drive company goals. Will gather the necessary information to fully understand the scope of the problem; applies critical thinking to develop options, identify assumptions and consider impacts. Uses fact-based analysis to guide decision-making; summarizes analysis clearly and succinctly and recommends a course of action.

Demonstrates Leadership: Creates an environment that fosters teamwork, recognizes others' accomplishments and respects and values differences in the workplace. Requires high personal and team performance standards, leads by example and motivates others to perform at a higher level. Able to give and is open to constructive performance feedback; holds self and others accountable for performance and actions. Creates a culture of development by coaching and teaching others. Aligns goals, processes, and culture to create momentum and champion a One Team approach.

Takes Accountability: Takes responsibility for excellent customer experiences and reliably delivers solutions that meet customer needs. Is able to build relationships by showing consideration for the perspectives of others, listening first before drawing conclusions. Develops positive and inclusive relationships across the organization

Implements with Excellence: Develops and prioritizes short and long-range plans that are comprehensive, realistic, and effective in meeting company goals. Implements project/plans that are well-organized and efficient, seeks feedback and takes needed action. Demonstrates the ability to effectively delegate work and communicates plans and expectations to others.

Drives Results: Demonstrates a sense of urgency to act decisively and quickly. Establishes aggressive goals and takes appropriate risks to achieve results. Shows confidence when challenged and will do the right thing even when it's hard. Strives to achieve excellent results by creating a culture of continuous improvement.

What you get:

If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com

About JCPenney:

JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.

Pay Range USD $19.00/Hr -USD $23.75/Hr.

Credit & Collections Specialist

Salary: $60,000 $68,000

Why This Opportunity Stands Out:

Hybrid schedule with 3 days in-office and 2 days remote each week Join a well-established medical imaging organization serving the healthcare industry Work alongside an experienced leadership team with outstanding employee tenure and stability Take ownership of the credit and collections process and make a visible impact on company performance Gain exposure to both collections and credit risk assessment in a highly visible role Enjoy a collaborative environment that values strong customer relationships Work with SAP and Excel in a hands-on finance position Be part of a company known for long-term employee retention and a positive work environment

Key Responsibilities for the Credit & Collections Specialist:

Manage credit and collections activities across customer accounts Evaluate customer creditworthiness and perform risk assessments Provide exceptional customer service while maintaining account relationships Monitor aging reports and follow up on outstanding balances Resolve billing disputes and payment issues with customers and internal teams Utilize SAP and Excel for account management and reporting

Qualifications for the Credit & Collections Specialist:

5+ years of credit and collections experience Strong customer service experience Experience with SAP preferred Advanced Excel skills preferred

Legislative Senior Aide I

The anticipated hiring range for this position will be $62,328 to $86,922, based on the candidate's qualifications and experience.

The County Council is the legislative body for Montgomery County. The Council's synergy of talent, resources, and support makes the Council an ideal employer for individuals who are looking to innovate, work on a diverse range of issues, and create blueprints for bold thinking. Council staffers work with elected leaders, community groups, subject-matter experts, and residents on a wide range of issues such as budgeting, legislation, and land use decisions.

A Montgomery County Councilmember is seeking a highly qualified and exceptionally experienced Legislative Senior Aide I to serve as a key policy and legislative expert. We are looking for a proven professional with an extensive legislative support background who can immediately contribute at a high level. This is a non-merit term position.

Specific job responsibilities include:

• Providing research and analysis on all issues of your assigned committee portfolio.
• Drafting legislative memos, talking points, newsletter articles, letters, legislation, and amendments for the Councilmember.
• Representing and staffing the Councilmember at events and in stakeholder meetings.
• Researching and responding to inquiries from constituents, businesses, and organizations.
• Developing and implementing the Councilmember's external communications strategy, including preparing press releases, media advisories, and managing digital content.
• Cultivating and maintaining high-level relationships with intergovernmental officials, community leaders, and advocacy groups.
• Supporting special projects, such as the office's intern program and ceremonial documents (e.g., proclamations and letters of support).
• Serving as the primary legislative liaison to Council central staff, other Councilmember offices, and executive branch liaisons for all policy and budgetary matters related to assigned portfolios.

The above is not an exhaustive list of duties. This position requires the ability to attend meetings or perform work at locations outside the office, including some evenings and weekends.

Experience: One (1) year of progressively responsible experience in legislative/policy research or communications and/or professional level experience in a subject area relevant to local government administration.

Education: Graduation from an accredited college or university with a Bachelor's Degree.

Equivalency: An equivalent combination of education and experience may be substituted.

Qualified candidates should submit their information as a single PDF document to include a cover letter, resume, and references.

Montgomery County Government(MCG) is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at Hiring@montgomerycountymd.gov. Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.

MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference.

All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a "Lateral Transfer" candidate and may be considered for an interview.

This will establish an Eligible List that may be used to fill both current and future vacancies.

If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.

Montgomery County Ethics Law: Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code. Additional information about outside employment can be obtained from the Ethics Commission website.

Compliance Specialist

Hantz Group is a Michigan-based financial company that works with individuals and businesses to help them achieve their financial goals. We are a Family Office that manages over $11B+ of assets, has 20+ offices and over 600 employees. We offer a multitude of services tailored to each individual client. We deliver a team of professionals that are experts in their specific disciplines yet work in collaboration to coordinate superior outcomes for our clients. By taking our holistic approach, we strive to reduce stress and save time for our clients so that they can focus on what's most important for their families. Hantz Financial Services is looking for a Compliance Specialist to support its various financial planning offices. This role is responsible for monitoring and providing business support on a variety of complex regulatory and legal procedures. By doing so, the Compliance Specialist helps ensure that each branch reaches full compliance with the firm's standards and procedures.

Essential Job Functions:

• Utilize investigative skills and knowledge of the securities industry to research, analyze, and resolve a variety of issues
• Ensure that the results and relevant documentation are sent to the appropriate parties along with timely, accurate, and complete written response including references to applicable rules and regulations
• Conduct periodic branch audits that will cover the annual branch audit requirements as specified in the firm's standards and procedures
• Detects, researches, and communicates suggested areas of improvements to SVPs, site leaders, registered representatives, and office administrators of an assigned region
• Track and report on customer complaint data including testing that all applicable required information regarding the investigation and compliant resolution are maintained
• Assist with the investigation and analysis of issues in relation to written supervisory and operational procedures, advertising and sales literature, and other relevant data
• Assist with regulatory inquires and drafting responses to regulatory authorities
• Reviewing and documenting firm processes and draft written policies and procedures regarding supervisory control functions
• All other task assigned

Education/Knowledge & Skills:

• Bachelor's Degree or Equivalent Experience
• Strong organizational and time management skills to prioritize workload, meeting deadlines while managing multiple tasks
• Strong oral and written communication skills, ability to communicate complex compliance rules and regulations in an effective and clear manner
• Attention to detail; enjoy working in a fast-paced environment with a high degree of independence
• Ability to obtain required licenses within one year of employment; SIE, Series 7, Series 66, Series 24, and Michigan Life, Accident & Health, Property & Casualty and Variable Contracts Insurance Licenses
• High proficiency in Microsoft Word, Excel, and PowerPoint
• Strong work ethic

Benefits:

• Health/Dental/Vision Insurance, Paid Time Off, 401K, Vol LTD, Vol Life, Flexible Spending Eligibility Requirements Vary

*Required Licenses- FINRA Securities Industry Essentials, FINRA Series 7, FINRA Series 66, SAFE Mortgage Loan Office, State Life, Accident & Health, Variable Contracts, State Property & Casualty | HFSI will sponsor and pay for all required licensing on a loan basis. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, height, weight, disability, marital status, or any other characteristic protected by law.

Thought Leader Liaison - Tavneos - Great Lakes

This territory includes Indiana, Kentucky, Wisconsin, West Virginia, Illinois, Michigan, Ohio

Join Amgen's Mission of Serving Patients

At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared missionto serve patients living with serious illnessesdrives all that we do.

Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

OL / Strategic Customer Development and Management

• Identify, cultivate, and maintain professional relationships with established and up-and-coming regional Opinion Leaders in ANCA Vasculitis (Rheumatology / Nephrology / other specialties diagnosing and managing vasculitis)
• Support deep engagement of key customers (ex. Navigating IDNs / Centers of Excellence, Professional Organizations, Foundations/Patient Organizations)
• Manage OL Speaker bureau relationships including supporting speaker training, compliance, and product theater speaker management
• Manage regional speaker bureau, including providing speaker recommendations
• Identify, map, and manage relationships with key national Vasculitis Centers and other large treatment facilities (includes the detailed mapping of referral patterns, key relationships, and influencers)
• Coordinate and leading all one-to-one exchanges between brand team and KOLs across key initiatives and events

Congress / Key Event Management

• Attend and manage brand activity at key regional and national inflammation conferences (may encompass Rheumatology, Nephrology, Pulmonology), including managing product theaters, and other ancillary brand activities
• Manage overall regional sponsorship budget, including working with organizations to secure sponsorships, and owning regional congress plan
• Coordinate executive meetings with OLs at national conferences
• Complete all necessary conference and speaker contract requirements in a timely manner
• Coordinate with marketing to ensure all congress materials are delivered on time

Coordinate with sales, marketing, and medical affairs

• Work cross functionally to drive and develop aligned external engagement strategies across multiple cross functional teams including medical, training, marketing, and sales
• Coordinate closely with the sales team to ensure alignment with conference OL engagement plan as well as other OL/account engagement
• Provide customer and market insights back to the marketing team and provide input into P2P development, advisory boards, and strategy
• Partner with the HCP Marketing team to develop advisory board strategy, content, advisory recommendations, and attend advisory boards as appropriate
• Provide insights summary from key congresses to the marketing team

Drive key initiatives

• Leading peer-to-peer marketing initiatives such as advisory boards, speaker bureau & product theater content development
• Shaping team content development needs include disease state
• Participate in strategic discussions with brand team

Additional Information:

• Business travel, by air or car, is regularly required (50%- 65%)
• Willingness to work evenings and select weekends is required
• Located near a hub airport is recommended
• Coverage of Region: Illinois, Kentucky, Ohio, West Virginia, Wisconsin, Indiana, Michigan

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The marketing professional we seek is a manager with these qualifications.

Basic Qualifications:

Doctorate degree and 2 years of marketing or sales experience

Or

Master's degree and 4 years of marketing or sales experience

Or

Bachelor's degree and 6 years of marketing or sales experience

Or

Associates degree and 10 years of marketing or sales experience

Or

High school diploma / GED and 12 years of marketing or sales experience

Preferred Qualifications:

• 5-10 years of experience working in Rheumatology, Nephrology, Rare Disease in customer facing roles (sales, district manager, medical affairs/MSL, marketing opinion leader management, etc.)
• Experience developing and executing HCP key customer strategies
• Proven ability to develop and execute KOL mapping and plans, as well as building KOL advocacy in the rheumatology, nephrology, or vasculitis space
• Prior experience in thought leader engagement, regional marketing, sales, medical affairs, or sales leadership
• Clinical, technical, and scientific knowledge and proficiency in complex disease states
• Existing relationships with key customers (opinion leaders, centers of excellence etc.)
• Strong relationship building skills, with proven ability to build and maintain lasting relationships with OLs and navigate strategic accounts (Integrated Delivery Networks, Academic Medical Centers, Centers of Excellence, etc.)
• Ability to exercise strong decision-making skills and live up to the highest ethical standards.
• Excellent written and verbal communication skills including confident executive presence
• Ability to build productive partnerships and collaborate effectively in a matrix organization.
• Ability to creatively address problems in an organized, systematic way
• High degree of organizational awareness, ability to connect the dots to understand all the interdependency and big picture
• Exceptional critical thinking to help identify educational gaps, analyze findings, and make recommendations while articulating next steps
• Strong understanding of legal and regulatory environment in pharmaceutical promotions, pharma industry guidelines and other compliance-related issues

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models, including remote and hybrid work arrangements, where possible

Apply now and make a lasting impact with the Amgen team.

Consultant Role at Crowe

Your journey at Crowe starts here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you're trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That's why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description:

Consulting is a dynamic business focused on solving problems for our clients and serving our core markets through innovative solutions. As technology and AI continue to reshape the consulting landscape, we are looking for individuals who are curious, adaptable, and eager to learn. At Crowe, consultants are expected to build both technical and transferable skills, think critically, and use technology to solve real business problems. In this role, you will continuously learn, collaborate across teams, and explore how tools, including emerging AI capabilities, can improve efficiency, insights, and client outcomes.

In management at Crowe, you play a pivotal role in leading teams, guiding project execution, and deepening client relationships. You are expected to contribute to account planning, identify opportunities to add value, and ensure high-quality delivery. As your responsibilities expand, you take on broader account ownership, balancing project leadership with growing involvement in client strategy and solution development.

Success in this role comes from a growth mindset, strong communication skills, advanced critical thinking, and the ability to navigate new challenges with confidence.

As an Offensive Security Manager, you will help organizations navigate an evolving threat landscape and a complex regulatory environment by delivering high-value, practical cybersecurity and risk solutions. You will work with our Cybersecurity team to perform advanced Offensive Security engagements to clients in a variety of industries. This role is ideal for professionals who thrive in a fast-paced consulting environment, enjoy solving complex problems, and are passionate about delivering results that protect and enable business success.

Key Responsibilities:

• Lead or support Offensive Security engagements including:
• Internal and external network penetration testing
• Web application penetration testing
• Wireless penetration testing
• Social engineering (phishing, telephone, onsite)
• Red teaming/Threat emulation
• Purple teaming
• Evaluate and test IT controls, application controls, security configurations, and interface/integration security.
• Provide practical recommendations for vulnerability remediation.
• Conduct cybersecurity assessments across a variety of standards/frameworks (NIST CSF, NIST 800.53, CIS, integrated control frameworks, etc.)
• Present findings and recommendations to stakeholders, including IT, Information Security, C-suite and board-level leadership, through clear, concise written and verbal communication.
• Serve as an extension of client teams to lead or support program execution activities, including control implementation, metrics/reporting, issue remediation, and continuous improvement initiatives.
• Mentor and supervise junior consultants; contribute to team development and internal knowledge-sharing.
• Participate in practice development, including service line/methodology innovation and thought leadership.

Basic Qualifications:

• Bachelor's degree in information systems, Computer Science, Cybersecurity, Engineering, or related field.
• Certification such as CISSP, OSCP, OSCE, or similar.
• 5+ years of experience in cybersecurity, offensive security, or related consulting or industry roles.
• Deep working knowledge of operating systems (Windows, Linux/Unix) and databases (SQL, Oracle, etc.).
• Working knowledge of networks and the seven layer OSI model.
• Proficiency with common offensive security tools and frameworks (e.g., Metasploit, Burp Suite, BloodHound, Nmap, etc.).
• Detection engineering or blue team operations knowledge including evasion techniques
• Strong scripting or programming skills.
• Experience with or curiosity about AI and automation tools in cybersecurity, including secure implementation practices and risk assessments.

Preferred Qualifications:

• Strong project management, critical thinking, and interpersonal skills.
• Excellent communication and technical writing skills, with the ability to tailor messages to both technical and executive audiences.

We expect the candidate to uphold Crowe's values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

Store Manager In Training (SMIT)

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

The Store Manager In Training (SMIT) job is a development focused role that is crafted to prepare you for a CVS Store Manager position. The SMIT program is designed to enhance your career as a future store leader. We support your development towards the store manager role by participating in a self-paced, collaborative training over the span of 16 weeks. We provide both virtual and hands on learning experiences to develop you as a leader. Our team of people, that support your growth toward your leadership career include: your District Leader, Human Resources Business Partner, Training Store Manager, and your Store Manager coach. Some of the skills needed for this role are:

• Communicate well verbally and in writing to support and lead your team.
• Perform customer care duties to provide high levels of service.
• Execute merchandising strategies to support store sales growth.
• Manage the store inventory and assets to maintain profitability.

We are invested in your growth and anticipate that you will be as well. We expect our SMIT's to:

• Actively engage with your leader in Key Learning Experiences to support you on your path to promotion during the structured program.
• Support your store as management team member and lead in a manner that is consistent with CVS values and policies.
• Engage your colleagues in support of the company's purpose of "helping people on their path to better health."
• Be willing to accept promotion roles with the market that you work in.

Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when you are actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of openings.

• Willingness to accept a promotion to Store Manager role at any location in the designated market.
• Ability to transfer to other CVS Pharmacy stores located within the designated market.
• Ability to work a schedule that may vary based on business needs.
• High School diploma or GED.
• Bachelor's Degree
• Retail management experience, or experience as a CVS Supervisor.

A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree.

Anticipated Weekly Hours: 45

Time Type: Full time

Pay Range: $18.50 - $23.88

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

Application window for this opening will close on: 09/04/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Account Manager

Healthcare is changing, and local medical practices are caught in the middle. They are trying to shift from a system that rewards the volume of procedures to one that rewards the quality of patient carebut navigating that shift is incredibly tough. That's where you come in.

As our Account Manager, you will be the ultimate strategic partner, business coach, and advocate for the medical practices in your portfolio. You are the day-to-day anchor of these relationships, responsible for diving into the data, identifying performance gaps, and working hand-in-hand with doctors and healthcare executives. By helping them master Value-Based Care (VBC) contracts, you directly drive financial success (shared savings) and, most importantly, measurably better health outcomes for the community.

Note on Travel: On-site presence is key to this role. We anticipate about 3-4 days a week of travel to Shreveport. Exact schedules flex based on clinic needs, meaning some weeks will be lighter or heavier than others.

Primary Duties

1. Relationship Management: Develop and nurture lasting relationships and engagement with physicians, providers, and healthcare system executives to support and enhance financial and quality performance across performance metrics.
2. Performance Management: Own the account relationship across various domains, including financial performance and outlook, quality management, clinical management, population health, care management training, HEDIS and STARs performance, and operational enhancements.
   • Utilize data analytics tools to monitor and communicate practice performance against key objectives and strategic plans.
   • Develop project plans to ensure key organizational objectives are achieved.
3. Workflow and Staff Coaching: Work to assist in training office staff and physicians & providers (in coordination with Aledade's Value Based Care Curriculum) on processes and technologies. Provide continual assessment of practice's and staff's training needs.
   • Provide contract goals and current performance at the organizational, site and/or provider levels to ensure aligned understanding of VBC contracts goals and objectives. Communicate outcomes oriented overviews of performance initiatives to convey organizational impact.
4. ACO Operations: Coordinate with internal and external stakeholders to develop recurring executive-facing presentations and memos as needed. This may include data regarding practice performance, financial outcomes/projections, and contract terms at the practice and ACO level to external executives.
5. Advise central leadership by proactively surfacing hearts of the problem to practice performance.
6. Adapt to evolving organizational needs and priorities by taking on additional duties as necessary.

Minimum Qualifications:

• 5 years of experience with executive level communication - written and verbal
• Demonstrated knowledge of value based care contracts across all patient types
• Minimum 6-8 years of experience with relevant competencies including practice management, project management, account management, analytical problem solving, and strategic insight using healthcare analytical skills.
• Ability to be at an onsite location anticipated 3-4 days a week in Shreveport, Louisiana (subject to practice needs).

Preferred KSA's:

• Graduate of an accredited college or university in nursing, social work, health technology or information technology-related programs.
• 8 years of significant and relevant work experience in medical practice management in lieu of educational requirements may be accepted, particularly with significant administrative experience in a clinic setting.
• Excellent organizational and project management skills, and team-building skills.
• Familiarity with process mapping and work-flow analysis tools.
• Advanced PowerPoint/slides, Excel/sheets, and other data visualization skills and willingness to learn additional software applications.

Physical Requirements:

• Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.
• Ability to travel approximately 50% travel across the year to Shreveport Louisiana.

$85,000 - $95,000 a year Salary Range: $85,000 to $95,000 base + bonuses + equity Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience.

Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy.

At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.

In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:

Flexible work schedules and the ability to work remotely are available for many roles

Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners

Robust time-off plan (21 days of PTO in your first year)

Two paid volunteer days and 11 paid holidays

12 weeks paid parental leave for all new parents

Six weeks paid sabbatical after six years of service

Educational Assistant Program and Clinical Employee Reimbursement Program

401(k) with up to 4% match

Stock options

And much more!

At Aledade, we don't just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.