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Surgical Technologist II
Cone Health
Greensboro, NC
The Surgical Technologist II assists the team of medical professional providing surgical care to patients under the direct supervision of the Registered Nurse (RN) by verifying health data and observing the patient. Working under general supervision, this role performs first and second scrub duties and table setup for more advanced procedures.

Essential Job Function
  • Ensures that sterile equipment is not brought in contact with unsterile items or surfaces so that asepsis is maintained.
  • Observes and reports on patient health changes in order to adapt the care plan as necessary.
  • Completes the basic scrub duties and table set-ups for procedures to provide a sterile and prepared environment for surgery.
  • Gathers supplies and checks equipment to ensure that the necessary materials are prepared for surgery.
  • Verifies health status data for patients with the circulating nurse in order to keep a detailed record of a patient's condition.
  • Performs other duties as assigned.

Education
  • Required: High School Diploma or equivalent; Graduate of a Surgical Technology accredited through ARC/STSA or equivalent military training with surgical tech experience

Experience
  • Required: 1 year surgical tech experience

Licensure/Certification/Listing
  • Required: BLS (CPR)-American Red Cross or AHA Healthcare ProviderCertified Surgical Technologist (CST). Surgical Technologists hired prior to 12/31/2017 will have the certification requirement waived. If the CST credential was held on 12/31/17, credential must be maintained without lapse.
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Registered Nurse Ortho FT Nights 8k SOBO (RN)
Cone Health
Burlington, NC
The Registered Nurse (RN) delivers high-quality patient care and ensures positive patient outcomes through the compassionate and efficient application of nursing knowledge. Working under general supervision, this role promotes professional nursing practice by coordinating patient care through the nursing process and multidisciplinary collaboration.

Essential Job Function
  • Reviews patient needs and conditions to deliver nursing care in assigned unit to ensure that every patient receives the direct and proper care needed.
  • Analyzes patient information, including medical history, diagnostic results, and current condition, to develop individualized nursing care plans.
  • Prepares nursing processes, such as medication administration and treatments to provide comprehensive and effective patient care.
  • Reconciles medical records to ensure accuracy and compliance with regulatory standards and organizational policies.
  • Evaluates patient response to interventions and identifies any additional interventions needed to meet defined goals of care.
  • Collaborates with interdisciplinary care team to ensure effective care planning.
  • Performs other duties as assigned.

Education
  • Required: Associate's Degree in NursingPreferred: Bachelor's Degree in Nursing

Experience
  • Required: 1 year as a Registered NursePreferred: 1 year in a clinical specialty as defined by ANCC or national nursing organizations

Licensure/Certification/Listing
  • Required:Registered Nurse license in North Carolina or a Compact stateBLS (CPR)-American Red Cross or AHA Healthcare Provider
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RN Cardiac PCU - 0.3FTE Days
Cone Health
Greensboro, NC
The Registered Nurse (RN) delivers high-quality patient care and ensures positive patient outcomes through the compassionate and efficient application of nursing knowledge. Working under general supervision, this role promotes professional nursing practice by coordinating patient care through the nursing process and multidisciplinary collaboration.

Essential Job Function
  • Reviews patient needs and conditions to deliver nursing care in assigned unit to ensure that every patient receives the direct and proper care needed.
  • Analyzes patient information, including medical history, diagnostic results, and current condition, to develop individualized nursing care plans.
  • Prepares nursing processes, such as medication administration and treatments to provide comprehensive and effective patient care.
  • Reconciles medical records to ensure accuracy and compliance with regulatory standards and organizational policies.
  • Evaluates patient response to interventions and identifies any additional interventions needed to meet defined goals of care.
  • Collaborates with interdisciplinary care team to ensure effective care planning.
  • Performs other duties as assigned.

Education
  • Required: Associate's Degree in NursingPreferred: Bachelor's Degree in Nursing

Experience
  • Required: 1 year as a Registered NursePreferred: 1 year in a clinical specialty as defined by ANCC or national nursing organizations

Licensure/Certification/Listing
  • Required:Registered Nurse license in North Carolina or a Compact stateBLS (CPR)-American Red Cross or AHA Healthcare Provider
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Radiologic Technologist
Cone Health
Greensboro, NC
The Radiologic Technologist performs medical exams using X-rays or other diagnostic imaging examinations on patients to create images of specific parts of the body. The images are then interpreted by a doctor for diagnosis and monitoring of disease. Working under direct supervision, this position prepares patients for the exams, moves patients to the correct position, operates the equipment, and uses their knowledge and skill to minimize the radiation dose to the patient.

Essential Job Function
  • Follows instructions from physicians regarding which area of the patient?s body needs imaging.
  • Talks the patient through the procedure and answer questions to lower their anxiety and increase their understanding of the procedure.
  • Positions the patient correctly and adjusts the imaging equipment to the specified position to create quality images of specific parts of the body.
  • Prevents unnecessary radiation exposure both to themselves and to the patient.
  • Follows correct techniques and procedures such as patient shielding to ensure adherence to ensure accurate and reliable diagnostic imaging services.
  • Completes required documentation for each procedure to ensure proper patient records and facilitate seamless communication among healthcare providers.
  • Performs other duties as assigned.

Education
  • Required: High School Diploma or equivalent; Graduate of a Radiology, Imaging or related educational program

Experience

Licensure/Certification/Listing
  • Required: ARRT (R) | Radiologic Technologist - DxBLS (CPR)-American Red Cross or AHA Healthcare
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Surgical Technologist II
Cone Health
Burlington, NC
The Surgical Technologist II assists the team of medical professional providing surgical care to patients under the direct supervision of the Registered Nurse (RN) by verifying health data and observing the patient. Working under general supervision, this role performs first and second scrub duties and table setup for more advanced procedures.

Essential Job Function
  • Ensures that sterile equipment is not brought in contact with unsterile items or surfaces so that asepsis is maintained.
  • Observes and reports on patient health changes in order to adapt the care plan as necessary.
  • Completes the basic scrub duties and table set-ups for procedures to provide a sterile and prepared environment for surgery.
  • Gathers supplies and checks equipment to ensure that the necessary materials are prepared for surgery.
  • Verifies health status data for patients with the circulating nurse in order to keep a detailed record of a patient's condition.
  • Performs other duties as assigned.

Education
  • Required: High School Diploma or equivalent; Graduate of a Surgical Technology accredited through ARC/STSA or equivalent military training with surgical tech experience

Experience
  • Required: 1 year surgical tech experience

Licensure/Certification/Listing
  • Required: BLS (CPR)-American Red Cross or AHA Healthcare ProviderCertified Surgical Technologist (CST). Surgical Technologists hired prior to 12/31/2017 will have the certification requirement waived. If the CST credential was held on 12/31/17, credential must be maintained without lapse.
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LPN Moses Cone Ortho Part Time Weekend Days
Cone Health
Greensboro, NC
The Licensed Practical Nurse (LPN) Hospital supports the Registered Nurse or healthcare provider in a hospital setting to provide high-quality patient care. Working under close supervision, this role develops and implements hospital-based care plans and prepares equipment for procedures across the organization's hospital systems.


Essential Job Function:

  • Supports the care team by collecting patient history and medical information in order to provide complete case documentation in hospital medical records.
  • Assists in developing and implementing care plans as directed by the Registered Nurse or healthcare provider to serve patient needs of those being treated in a hospital.
  • Ensures that the proper techniques and safety precautions are taken in accordance with Cone Health policies around sterile environments.
  • Communicates health care instructions to patients and families in order to deliver information in a clear way for the care plan.
  • Helps to respond to emergencies and safety hazards by utilizing personal protective equipment and hospital precautions to avoid patient harm.
  • Performs other duties as assigned.


Education:

  • Required: High School Diploma or equivalent; Diploma in Practical Nursing; Completion of Associate Degree in Nursing (ADN) required within 4 years of hire.


Experience:

  • Required: None; New LPN Graduates must be accepted into the Cone Health LPN Academy.


Licensure/Certification/Listing:

  • Required: Current LPN license in North Carolina; BLS (CPR)-American Red Cross or AHA Healthcare Provider.
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RN Wesley Long Ortho Sunday Days
Cone Health
Greensboro, NC
The Registered Nurse (RN) delivers high-quality patient care and ensures positive patient outcomes through the compassionate and efficient application of nursing knowledge. Working under general supervision, this role promotes professional nursing practice by coordinating patient care through the nursing process and multidisciplinary collaboration.


Essential Job Function

  • Reviews patient needs and conditions to deliver nursing care in assigned unit to ensure that every patient receives the direct and proper care needed.
  • Analyzes patient information, including medical history, diagnostic results, and current condition, to develop individualized nursing care plans.
  • Prepares nursing processes, such as medication administration and treatments to provide comprehensive and effective patient care.
  • Reconciles medical records to ensure accuracy and compliance with regulatory standards and organizational policies.
  • Evaluates patient response to interventions and identifies any additional interventions needed to meet defined goals of care.
  • Collaborates with interdisciplinary care team to ensure effective care planning.
  • Performs other duties as assigned.


Education

  • Required: Associate's Degree in Nursing
  • Preferred: Bachelor's Degree in Nursing


Experience

  • Required: 1 year as a Registered Nurse
  • Preferred: 1 year in a clinical specialty as defined by ANCC or national nursing organizations


Licensure/Certification/Listing

  • Required: Registered Nurse license in North Carolina or a Compact state, BLS (CPR)-American Red Cross or AHA Healthcare Provider
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RN Cardiac Tele Days $8K Sign on Bonus
Cone Health
Burlington, NC
The Registered Nurse (RN) delivers high-quality patient care and ensures positive patient outcomes through the compassionate and efficient application of nursing knowledge. Working under general supervision, this role promotes professional nursing practice by coordinating patient care through the nursing process and multidisciplinary collaboration.

Essential Job Function
  • Reviews patient needs and conditions to deliver nursing care in assigned unit to ensure that every patient receives the direct and proper care needed.
  • Analyzes patient information, including medical history, diagnostic results, and current condition, to develop individualized nursing care plans.
  • Prepares nursing processes, such as medication administration and treatments to provide comprehensive and effective patient care.
  • Reconciles medical records to ensure accuracy and compliance with regulatory standards and organizational policies.
  • Evaluates patient response to interventions and identifies any additional interventions needed to meet defined goals of care.
  • Collaborates with interdisciplinary care team to ensure effective care planning.
  • Performs other duties as assigned.

Education
  • Required: Associate's Degree in NursingPreferred: Bachelor's Degree in Nursing

Experience
  • Required: 1 year as a Registered NursePreferred: 1 year in a clinical specialty as defined by ANCC or national nursing organizations

Licensure/Certification/Listing
  • Required:Registered Nurse license in North Carolina or a Compact stateBLS (CPR)-American Red Cross or AHA Healthcare Provider
View On Company Site
RN Cardiac PCU - FT Nights
Cone Health
Greensboro, NC
The Registered Nurse (RN) delivers high-quality patient care and ensures positive patient outcomes through the compassionate and efficient application of nursing knowledge. Working under general supervision, this role promotes professional nursing practice by coordinating patient care through the nursing process and multidisciplinary collaboration.


Essential Job Function

  • Reviews patient needs and conditions to deliver nursing care in assigned unit to ensure that every patient receives the direct and proper care needed.
  • Analyzes patient information, including medical history, diagnostic results, and current condition, to develop individualized nursing care plans.
  • Prepares nursing processes, such as medication administration and treatments to provide comprehensive and effective patient care.
  • Reconciles medical records to ensure accuracy and compliance with regulatory standards and organizational policies.
  • Evaluates patient response to interventions and identifies any additional interventions needed to meet defined goals of care.
  • Collaborates with interdisciplinary care team to ensure effective care planning.
  • Performs other duties as assigned.


Education

  • Required: Associate's Degree in Nursing
  • Preferred: Bachelor's Degree in Nursing


Experience

  • Required: 1 year as a Registered Nurse
  • Preferred: 1 year in a clinical specialty as defined by ANCC or national nursing organizations


Licensure/Certification/Listing

  • Required:Registered Nurse license in North Carolina or a Compact state
  • BLS (CPR)-American Red Cross or AHA Healthcare Provider
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Sr Business Account Executive
Cable One
Idaho Falls, ID

Job Description:

At Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.

As an Enterprise Sales Account Executive, you will be a strategic partner to mid-market and enterprise-level organizations, helping them optimize operations through tailored Sparklight services. You’ll build long-term relationships with key decision-makers, drive complex sales cycles, and deliver measurable business outcomes.

What you will do to contribute to the company's success

  • Consultative Selling: Engage with enterprise clients to understand their business needs and present customized B2B telecom solutions that drive ROI.

  • Strategic Pipeline Development: Build and manage a robust sales funnel through targeted outreach, referrals, and strategic networking.

  • Client Retention & Expansion: Maintain and grow existing accounts by delivering exceptional service and identifying upsell opportunities.

  • Quota Achievement: Consistently meet or exceed monthly and quarterly sales targets through disciplined execution and strategic account planning.

  • Market Intelligence: Stay informed on industry trends, competitive landscape, and emerging technologies to position Sparklight as a trusted advisor.

  • Cross-functional Collaboration: Partner with internal teams (engineering, product, support) to ensure seamless delivery and client satisfaction.

Qualifications

  • At least one year of B2B sales experience, preferably in telecommunications, SaaS, or technology services within the Enterprise space.

  • Proven ability to manage complex sales cycles and engage senior leadership stakeholders.

  • Strong understanding of enterprise business drivers and technology solutions.

  • Excellent communication, negotiation, and presentation skills.

  • Self-motivated, organized, and results-driven with a professional demeanor.

  • Requires a valid driver’s license, reliable vehicle, and a good driving record.

Core Competencies  

  • Committed: Values each and every customer, while working hard to keep their business and support our communities.  

  • Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.  

  • Proactive: Understand what our customers need and actively works to make their relationship with use seamless, easy, and rewarding.  

  • Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.  

Benefits 

Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:  

  • Medical, dental, and vision plans – start when you start!  

  • Life insurance (self, spouse, children) 

  • Paid time off (vacation, holiday, and personal/sick days)  

  • 401(k) - 100% company match (match program starts first day of service, up to 5% of eligible compensation)

  • Group Legal plan with Identity Theft Protection 

Additional Perks  

  • Tuition reimbursement (up to $5,250 on 1st year)  

  • Free Cable One services for associates who live in a serviceable area 

  • Annual community support to various organizations across the U.S.  

  • Associate recognition & awards programs 

  • Advancement opportunities  

  • Collaborative work environment  

Our Commitment 

Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.  

Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. 
 

Pre-hire Processes 

Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.  

#LI-SK1

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Business Account Executive II - *SIGNING BONUS OFFERED*
Cable One
Sioux City, IA

Job Description:

At Sparklight, a Cable One company, you’ll be part of a team that keeps people connected to what matters most. Here, your career is more than just a job—it’s a journey filled with purpose, growth, and support. You’ll thrive in a role that values your well-being, offers a strong work/life balance, and encourages you to make a difference in the community where you live and work. We’re proud to foster a workplace that’s open, inclusive, and genuinely welcoming—where you can be yourself and feel right at home.

We are excited to welcome a friendly, driven, and growth-minded individual who’s passionate about making a meaningful impact in the communities we call home.  

What you will do to contribute to the company's success  

  • Hit the ground running by actively prospecting and qualifying new leads in your territory through energizing phone calls, face-to-face B2B visits, and creative outreach that gets attention.
  • Bring solutions to life by showcasing Sparklight’s cutting-edge broadband and voice services, customizing each pitch to meet the unique goals and challenges of small and mid-sized businesses.
  • Own the entire sales journey, from first contact to final handshake—partnering with property managers, community leaders, and internal teams to deliver a seamless and memorable customer experience.
  • Build strong, lasting relationships by staying ahead of customer needs, offering timely upgrades, and uncovering new opportunities to help their business grow and succeed.
  • Crush your sales goals with a consultative, value-driven approach that turns challenges into wins and consistently exceeds expectations.

Qualifications

  • A year or more of sales experience? That’s a solid start and will help you hit the ground running in this role.
  • Familiar with the telecommunications industry or actively involved in your local community? That’s a great advantage—we value both knowledge and connection.
  • Organized, self-driven, and goal-focused? If you bring a polished, professional presence and a can-do attitude, you’ll fit right in.
  • Strong communicator? Your ability to express ideas clearly—both in writing and conversation—will be key to building lasting relationships.
  • Ready to get out and about? A valid driver’s license, reliable vehicle, and clean driving record are essential for connecting with clients in person.

Core Competencies  

  • Committed: We value each and every customer and work hard to earn their trust, retain their business, and support the communities we serve.
  • Helpful: We provide support in ways that are most useful to our customers, addressing their needs with expertise, respect, and empathy.
  • Proactive: We anticipate what our customers need and take initiative to make their experience with us seamless, easy, and rewarding.
  • Personal: We take the time to understand our customers and tailor our communications and interactions to meet their unique needs and expectations.

Benefits 

As a key contributor to our growth, your performance doesn’t just move the needle—it sets the pace. That’s why we offer a benefits package designed to keep you energized, focused, and supported—on and off the sales floor:

  • Day-One Coverage: Medical, dental, and vision plans kick in the moment you do—no waiting period.
  • Life Insurance: Peace of mind for you and your family, including spouse and children.
  • 401(k) with 100% Match: We match your contributions up to 5% from day one—because your future matters as much as your quota.
  • Generous Paid Time Off: Vacation, holidays, and personal/sick days to help you reset and come back stronger.

Additional Perks  

  • Tuition Reimbursement: Up to $5,250 in your first year to sharpen your skills or explore new ones.
  • Career Advancement: Clear paths to grow your role and your impact.
  • Recognition Programs: Your wins don’t go unnoticed—expect shoutouts, awards, and more.
  • Free Services: Complimentary Cable One services if you live in a serviceable area.
  • Exclusive Discounts: Save on concerts, theme parks, gyms, pet insurance, and more—because life’s better with perks.
  • Community Impact: We give back to the communities where we live and work—something you can be proud to be part of.

Our Commitment 

Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.  

Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. 

Pre-hire Processes 

Sparklight, a Cable One company, is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.  

#LI-SK1

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Business Account Executive
Cable One
La Grange, TX

Job Description:

At Sparklight and our Cable One family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.  

Sparklight's Business Account Executives play an important role in their community by developing meaningful relationships with local businesses. As a Business Account Executive, you will match current and prospective enterprise customers with (Company Name)  services that best fit the needs of their businesses. You will also have the opportunity to network and meet with business leaders in your community. 

Our team also enjoys having fun! You will have the opportunity to participate in community outreach with your team and compete in friendly sales competitions. Our top sellers will win an all expense paid vacation to a tropical location for them and a guest!

What you will do to contribute to the company's success 

  • Presenting and sells B2B telecommunication services to assigned territory.
  • Building and maintaining a healthy sales “funnel” by utilizing cold calling, referral sources, phone contacts, and other creative lead generating techniques.
  • Upgrading existing clients by maintaining relationships and resolving customer issues.
  • Consistently achieving and exceeding monthly sales goals.
  • Other duties and/or responsibilities not specifically set forth above may, however, be assigned as needed. 

Qualifications

  • At least one year of sales experience would set you up for success in this opportunity.
  • A good general understanding of the telecommunications industry and strong community involvement is a plus.
  • Well organized, self-motivated, professional appearance, goal-oriented with a positive attitude.
  • Excellent oral and written communication skills.
  • Requires a valid driver’s license, reliable vehicle, and a good driving record.

Core Competencies  

  • Committed: Values each and every customer, while working hard to keep their business and support our communities.  
  • Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.  
  • Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.  
  • Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.  

Benefits 

Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:  

  • Medical, dental, and vision plans – start when you start!  
  • Life insurance (self, spouse, children) 
  • Paid time off (vacation, holiday, and personal/sick days)  
  • 401(k) - 100% company match (match program starts first day of service, up to 5% of eligible compensation)
  • Group Legal plan with Identity Theft Protection 

Additional Perks  

  • Tuition reimbursement (up to $5,250 on 1st year)  
  • Free Cable One services for associates who live in a serviceable area 
  • Annual community support to various organizations across the U.S.  
  • Associate recognition & awards programs 
  • Advancement opportunities  
  • Collaborative work environment  

Our Commitment 

Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.  

Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. 
 

Pre-hire Processes 

Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.  

#LI-SK1

View On Company Site
Customer Care & Sales Advisor I
Cable One
West Mineral, KS

Job Description:

At Sparklight, a Cable One brand, we believe in a neighborly approach—connecting people to what matters most. Are you ready to play a key role in this mission?

As Customer Care and Sales Advisor, I, you’ll be the supportive voice and solutions partner for our customers. Whether assisting with billing questions, scheduling service, or guiding product changes, you’ll build trust by listening empathetically and responding clearly. As you grow in the role, you’ll handle more complex situations—resolving issues, retaining customers considering disconnecting, and matching their needs with the right products and services. This position blends service and sales skills, focusing on caring for customers, protecting relationships, and demonstrating the value of staying with Sparklight. Every interaction counts—for both the customer and the company.

Key Responsibilities

  • Learn and apply Retention Sales and Customer Care concepts, procedures, and methodologies.

  • Perform entry-level sales and support tasks within a designated region or business area.

  • Respond to inbound customer inquiries via phone or ticketing systems, providing personalized and thoughtful communication.

  • Actively listen and ask questions to understand customer needs, showing empathy and respect.

  • Handle a variety of customer-facing duties, including:

    • Addressing requests to disconnect or remove services

    • Providing billing and pricing information

    • Resolving standard issues remotely or educating customers on resolution steps

    • Scheduling service appointments when remote resolution isn’t possible

    • Arranging product returns or exchanges

    • Managing add/change/delete requests in hosted platforms

  • Use effective telephone-based selling skills to:

    • Build rapport and identify customer issues

    • Offer creative solutions and explain product/service benefits

    • Negotiate household spend and upsell additional services

    • Accurately and efficiently input orders

  • Meet or exceed weekly and monthly sales activity goals.

  • Follow company-approved scripts to ensure consistent communication.

  • Assist with special projects as assigned.

Qualifications

  • High School Diploma or GED

  • Ability to ask fact-finding questions to identify solutions aligned with customer needs

  • Demonstrated patience and professionalism in all customer interactions

  • Working knowledge of Cable One products and services

  • Strong communication and active listening skills

  • Ability to remain composed and empathetic in high-pressure situations

  • Ability to sit for extended periods, use hands, talk, and hear

  • May be required to lift up to 10 pounds

Benefits

Cable One values the contributions of our associates and offers an excellent benefits package, including:

  • Health from Day One: Medical, dental, and vision plans start immediately

  • Protect What Matters: Life insurance for you and your loved ones

  • Recharge & Refresh: Generous paid time off for vacations, holidays, and personal days

  • Plan for Tomorrow: 401(k) with 100% company match (up to 5%) from day one

  • Extra Peace of Mind: Group legal plan and identity theft protection

Additional Perks

  • Learn & Earn: Tuition reimbursement up to $5,250 in your first year

  • Give Back: Participate in community support programs across the U.S.

  • Celebrate Wins: Recognition and awards programs highlight your achievements

  • Grow Your Career: Clear advancement opportunities

  • Team Vibes: Collaborative work environment where ideas and teamwork thrive

Our Commitment  

Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.  

Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.  
 

Pre-hire Processes  

Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.  

Ready to make a difference and grow your career?
Apply today and become a part of something bigger.

View On Company Site
Customer Care & Sales Advisor I
Cable One
Altamont, KS

Job Description:

At Sparklight, a Cable One brand, we believe in a neighborly approach—connecting people to what matters most. Are you ready to play a key role in this mission?

As Customer Care and Sales Advisor, I, you’ll be the supportive voice and solutions partner for our customers. Whether assisting with billing questions, scheduling service, or guiding product changes, you’ll build trust by listening empathetically and responding clearly. As you grow in the role, you’ll handle more complex situations—resolving issues, retaining customers considering disconnecting, and matching their needs with the right products and services. This position blends service and sales skills, focusing on caring for customers, protecting relationships, and demonstrating the value of staying with Sparklight. Every interaction counts—for both the customer and the company.

Key Responsibilities

  • Learn and apply Retention Sales and Customer Care concepts, procedures, and methodologies.

  • Perform entry-level sales and support tasks within a designated region or business area.

  • Respond to inbound customer inquiries via phone or ticketing systems, providing personalized and thoughtful communication.

  • Actively listen and ask questions to understand customer needs, showing empathy and respect.

  • Handle a variety of customer-facing duties, including:

    • Addressing requests to disconnect or remove services

    • Providing billing and pricing information

    • Resolving standard issues remotely or educating customers on resolution steps

    • Scheduling service appointments when remote resolution isn’t possible

    • Arranging product returns or exchanges

    • Managing add/change/delete requests in hosted platforms

  • Use effective telephone-based selling skills to:

    • Build rapport and identify customer issues

    • Offer creative solutions and explain product/service benefits

    • Negotiate household spend and upsell additional services

    • Accurately and efficiently input orders

  • Meet or exceed weekly and monthly sales activity goals.

  • Follow company-approved scripts to ensure consistent communication.

  • Assist with special projects as assigned.

Qualifications

  • High School Diploma or GED

  • Ability to ask fact-finding questions to identify solutions aligned with customer needs

  • Demonstrated patience and professionalism in all customer interactions

  • Working knowledge of Cable One products and services

  • Strong communication and active listening skills

  • Ability to remain composed and empathetic in high-pressure situations

  • Ability to sit for extended periods, use hands, talk, and hear

  • May be required to lift up to 10 pounds

Benefits

Cable One values the contributions of our associates and offers an excellent benefits package, including:

  • Health from Day One: Medical, dental, and vision plans start immediately

  • Protect What Matters: Life insurance for you and your loved ones

  • Recharge & Refresh: Generous paid time off for vacations, holidays, and personal days

  • Plan for Tomorrow: 401(k) with 100% company match (up to 5%) from day one

  • Extra Peace of Mind: Group legal plan and identity theft protection

Additional Perks

  • Learn & Earn: Tuition reimbursement up to $5,250 in your first year

  • Give Back: Participate in community support programs across the U.S.

  • Celebrate Wins: Recognition and awards programs highlight your achievements

  • Grow Your Career: Clear advancement opportunities

  • Team Vibes: Collaborative work environment where ideas and teamwork thrive

Our Commitment  

Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.  

Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.  
 

Pre-hire Processes  

Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.  

Ready to make a difference and grow your career?
Apply today and become a part of something bigger.

View On Company Site
Customer Care & Sales Advisor I
Cable One
Dennis, KS

Job Description:

At Sparklight, a Cable One brand, we believe in a neighborly approach—connecting people to what matters most. Are you ready to play a key role in this mission?

As Customer Care and Sales Advisor, I, you’ll be the supportive voice and solutions partner for our customers. Whether assisting with billing questions, scheduling service, or guiding product changes, you’ll build trust by listening empathetically and responding clearly. As you grow in the role, you’ll handle more complex situations—resolving issues, retaining customers considering disconnecting, and matching their needs with the right products and services. This position blends service and sales skills, focusing on caring for customers, protecting relationships, and demonstrating the value of staying with Sparklight. Every interaction counts—for both the customer and the company.

Key Responsibilities

  • Learn and apply Retention Sales and Customer Care concepts, procedures, and methodologies.

  • Perform entry-level sales and support tasks within a designated region or business area.

  • Respond to inbound customer inquiries via phone or ticketing systems, providing personalized and thoughtful communication.

  • Actively listen and ask questions to understand customer needs, showing empathy and respect.

  • Handle a variety of customer-facing duties, including:

    • Addressing requests to disconnect or remove services

    • Providing billing and pricing information

    • Resolving standard issues remotely or educating customers on resolution steps

    • Scheduling service appointments when remote resolution isn’t possible

    • Arranging product returns or exchanges

    • Managing add/change/delete requests in hosted platforms

  • Use effective telephone-based selling skills to:

    • Build rapport and identify customer issues

    • Offer creative solutions and explain product/service benefits

    • Negotiate household spend and upsell additional services

    • Accurately and efficiently input orders

  • Meet or exceed weekly and monthly sales activity goals.

  • Follow company-approved scripts to ensure consistent communication.

  • Assist with special projects as assigned.

Qualifications

  • High School Diploma or GED

  • Ability to ask fact-finding questions to identify solutions aligned with customer needs

  • Demonstrated patience and professionalism in all customer interactions

  • Working knowledge of Cable One products and services

  • Strong communication and active listening skills

  • Ability to remain composed and empathetic in high-pressure situations

  • Ability to sit for extended periods, use hands, talk, and hear

  • May be required to lift up to 10 pounds

Benefits

Cable One values the contributions of our associates and offers an excellent benefits package, including:

  • Health from Day One: Medical, dental, and vision plans start immediately

  • Protect What Matters: Life insurance for you and your loved ones

  • Recharge & Refresh: Generous paid time off for vacations, holidays, and personal days

  • Plan for Tomorrow: 401(k) with 100% company match (up to 5%) from day one

  • Extra Peace of Mind: Group legal plan and identity theft protection

Additional Perks

  • Learn & Earn: Tuition reimbursement up to $5,250 in your first year

  • Give Back: Participate in community support programs across the U.S.

  • Celebrate Wins: Recognition and awards programs highlight your achievements

  • Grow Your Career: Clear advancement opportunities

  • Team Vibes: Collaborative work environment where ideas and teamwork thrive

Our Commitment  

Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.  

Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.  
 

Pre-hire Processes  

Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.  

Ready to make a difference and grow your career?
Apply today and become a part of something bigger.

View On Company Site
Customer Care & Sales Advisor I
Cable One
Thayer, KS

Job Description:

At Sparklight, a Cable One brand, we believe in a neighborly approach—connecting people to what matters most. Are you ready to play a key role in this mission?

As Customer Care and Sales Advisor, I, you’ll be the supportive voice and solutions partner for our customers. Whether assisting with billing questions, scheduling service, or guiding product changes, you’ll build trust by listening empathetically and responding clearly. As you grow in the role, you’ll handle more complex situations—resolving issues, retaining customers considering disconnecting, and matching their needs with the right products and services. This position blends service and sales skills, focusing on caring for customers, protecting relationships, and demonstrating the value of staying with Sparklight. Every interaction counts—for both the customer and the company.

Key Responsibilities

  • Learn and apply Retention Sales and Customer Care concepts, procedures, and methodologies.

  • Perform entry-level sales and support tasks within a designated region or business area.

  • Respond to inbound customer inquiries via phone or ticketing systems, providing personalized and thoughtful communication.

  • Actively listen and ask questions to understand customer needs, showing empathy and respect.

  • Handle a variety of customer-facing duties, including:

    • Addressing requests to disconnect or remove services

    • Providing billing and pricing information

    • Resolving standard issues remotely or educating customers on resolution steps

    • Scheduling service appointments when remote resolution isn’t possible

    • Arranging product returns or exchanges

    • Managing add/change/delete requests in hosted platforms

  • Use effective telephone-based selling skills to:

    • Build rapport and identify customer issues

    • Offer creative solutions and explain product/service benefits

    • Negotiate household spend and upsell additional services

    • Accurately and efficiently input orders

  • Meet or exceed weekly and monthly sales activity goals.

  • Follow company-approved scripts to ensure consistent communication.

  • Assist with special projects as assigned.

Qualifications

  • High School Diploma or GED

  • Ability to ask fact-finding questions to identify solutions aligned with customer needs

  • Demonstrated patience and professionalism in all customer interactions

  • Working knowledge of Cable One products and services

  • Strong communication and active listening skills

  • Ability to remain composed and empathetic in high-pressure situations

  • Ability to sit for extended periods, use hands, talk, and hear

  • May be required to lift up to 10 pounds

Benefits

Cable One values the contributions of our associates and offers an excellent benefits package, including:

  • Health from Day One: Medical, dental, and vision plans start immediately

  • Protect What Matters: Life insurance for you and your loved ones

  • Recharge & Refresh: Generous paid time off for vacations, holidays, and personal days

  • Plan for Tomorrow: 401(k) with 100% company match (up to 5%) from day one

  • Extra Peace of Mind: Group legal plan and identity theft protection

Additional Perks

  • Learn & Earn: Tuition reimbursement up to $5,250 in your first year

  • Give Back: Participate in community support programs across the U.S.

  • Celebrate Wins: Recognition and awards programs highlight your achievements

  • Grow Your Career: Clear advancement opportunities

  • Team Vibes: Collaborative work environment where ideas and teamwork thrive

Our Commitment  

Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.  

Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.  
 

Pre-hire Processes  

Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.  

Ready to make a difference and grow your career?
Apply today and become a part of something bigger.

View On Company Site
Customer Care & Sales Advisor I
Cable One
Mound Valley, KS

Job Description:

At Sparklight, a Cable One brand, we believe in a neighborly approach—connecting people to what matters most. Are you ready to play a key role in this mission?

As Customer Care and Sales Advisor, I, you’ll be the supportive voice and solutions partner for our customers. Whether assisting with billing questions, scheduling service, or guiding product changes, you’ll build trust by listening empathetically and responding clearly. As you grow in the role, you’ll handle more complex situations—resolving issues, retaining customers considering disconnecting, and matching their needs with the right products and services. This position blends service and sales skills, focusing on caring for customers, protecting relationships, and demonstrating the value of staying with Sparklight. Every interaction counts—for both the customer and the company.

Key Responsibilities

  • Learn and apply Retention Sales and Customer Care concepts, procedures, and methodologies.

  • Perform entry-level sales and support tasks within a designated region or business area.

  • Respond to inbound customer inquiries via phone or ticketing systems, providing personalized and thoughtful communication.

  • Actively listen and ask questions to understand customer needs, showing empathy and respect.

  • Handle a variety of customer-facing duties, including:

    • Addressing requests to disconnect or remove services

    • Providing billing and pricing information

    • Resolving standard issues remotely or educating customers on resolution steps

    • Scheduling service appointments when remote resolution isn’t possible

    • Arranging product returns or exchanges

    • Managing add/change/delete requests in hosted platforms

  • Use effective telephone-based selling skills to:

    • Build rapport and identify customer issues

    • Offer creative solutions and explain product/service benefits

    • Negotiate household spend and upsell additional services

    • Accurately and efficiently input orders

  • Meet or exceed weekly and monthly sales activity goals.

  • Follow company-approved scripts to ensure consistent communication.

  • Assist with special projects as assigned.

Qualifications

  • High School Diploma or GED

  • Ability to ask fact-finding questions to identify solutions aligned with customer needs

  • Demonstrated patience and professionalism in all customer interactions

  • Working knowledge of Cable One products and services

  • Strong communication and active listening skills

  • Ability to remain composed and empathetic in high-pressure situations

  • Ability to sit for extended periods, use hands, talk, and hear

  • May be required to lift up to 10 pounds

Benefits

Cable One values the contributions of our associates and offers an excellent benefits package, including:

  • Health from Day One: Medical, dental, and vision plans start immediately

  • Protect What Matters: Life insurance for you and your loved ones

  • Recharge & Refresh: Generous paid time off for vacations, holidays, and personal days

  • Plan for Tomorrow: 401(k) with 100% company match (up to 5%) from day one

  • Extra Peace of Mind: Group legal plan and identity theft protection

Additional Perks

  • Learn & Earn: Tuition reimbursement up to $5,250 in your first year

  • Give Back: Participate in community support programs across the U.S.

  • Celebrate Wins: Recognition and awards programs highlight your achievements

  • Grow Your Career: Clear advancement opportunities

  • Team Vibes: Collaborative work environment where ideas and teamwork thrive

Our Commitment  

Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.  

Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.  
 

Pre-hire Processes  

Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.  

Ready to make a difference and grow your career?
Apply today and become a part of something bigger.

View On Company Site
Customer Care & Sales Advisor I
Cable One
Cherokee, KS

Job Description:

At Sparklight, a Cable One brand, we believe in a neighborly approach—connecting people to what matters most. Are you ready to play a key role in this mission?

As Customer Care and Sales Advisor, I, you’ll be the supportive voice and solutions partner for our customers. Whether assisting with billing questions, scheduling service, or guiding product changes, you’ll build trust by listening empathetically and responding clearly. As you grow in the role, you’ll handle more complex situations—resolving issues, retaining customers considering disconnecting, and matching their needs with the right products and services. This position blends service and sales skills, focusing on caring for customers, protecting relationships, and demonstrating the value of staying with Sparklight. Every interaction counts—for both the customer and the company.

Key Responsibilities

  • Learn and apply Retention Sales and Customer Care concepts, procedures, and methodologies.

  • Perform entry-level sales and support tasks within a designated region or business area.

  • Respond to inbound customer inquiries via phone or ticketing systems, providing personalized and thoughtful communication.

  • Actively listen and ask questions to understand customer needs, showing empathy and respect.

  • Handle a variety of customer-facing duties, including:

    • Addressing requests to disconnect or remove services

    • Providing billing and pricing information

    • Resolving standard issues remotely or educating customers on resolution steps

    • Scheduling service appointments when remote resolution isn’t possible

    • Arranging product returns or exchanges

    • Managing add/change/delete requests in hosted platforms

  • Use effective telephone-based selling skills to:

    • Build rapport and identify customer issues

    • Offer creative solutions and explain product/service benefits

    • Negotiate household spend and upsell additional services

    • Accurately and efficiently input orders

  • Meet or exceed weekly and monthly sales activity goals.

  • Follow company-approved scripts to ensure consistent communication.

  • Assist with special projects as assigned.

Qualifications

  • High School Diploma or GED

  • Ability to ask fact-finding questions to identify solutions aligned with customer needs

  • Demonstrated patience and professionalism in all customer interactions

  • Working knowledge of Cable One products and services

  • Strong communication and active listening skills

  • Ability to remain composed and empathetic in high-pressure situations

  • Ability to sit for extended periods, use hands, talk, and hear

  • May be required to lift up to 10 pounds

Benefits

Cable One values the contributions of our associates and offers an excellent benefits package, including:

  • Health from Day One: Medical, dental, and vision plans start immediately

  • Protect What Matters: Life insurance for you and your loved ones

  • Recharge & Refresh: Generous paid time off for vacations, holidays, and personal days

  • Plan for Tomorrow: 401(k) with 100% company match (up to 5%) from day one

  • Extra Peace of Mind: Group legal plan and identity theft protection

Additional Perks

  • Learn & Earn: Tuition reimbursement up to $5,250 in your first year

  • Give Back: Participate in community support programs across the U.S.

  • Celebrate Wins: Recognition and awards programs highlight your achievements

  • Grow Your Career: Clear advancement opportunities

  • Team Vibes: Collaborative work environment where ideas and teamwork thrive

Our Commitment  

Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.  

Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.  
 

Pre-hire Processes  

Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.  

Ready to make a difference and grow your career?
Apply today and become a part of something bigger.

View On Company Site
Customer Care & Sales Advisor I
Cable One
Saint Paul, KS

Job Description:

At Sparklight, a Cable One brand, we believe in a neighborly approach—connecting people to what matters most. Are you ready to play a key role in this mission?

As Customer Care and Sales Advisor, I, you’ll be the supportive voice and solutions partner for our customers. Whether assisting with billing questions, scheduling service, or guiding product changes, you’ll build trust by listening empathetically and responding clearly. As you grow in the role, you’ll handle more complex situations—resolving issues, retaining customers considering disconnecting, and matching their needs with the right products and services. This position blends service and sales skills, focusing on caring for customers, protecting relationships, and demonstrating the value of staying with Sparklight. Every interaction counts—for both the customer and the company.

Key Responsibilities

  • Learn and apply Retention Sales and Customer Care concepts, procedures, and methodologies.

  • Perform entry-level sales and support tasks within a designated region or business area.

  • Respond to inbound customer inquiries via phone or ticketing systems, providing personalized and thoughtful communication.

  • Actively listen and ask questions to understand customer needs, showing empathy and respect.

  • Handle a variety of customer-facing duties, including:

    • Addressing requests to disconnect or remove services

    • Providing billing and pricing information

    • Resolving standard issues remotely or educating customers on resolution steps

    • Scheduling service appointments when remote resolution isn’t possible

    • Arranging product returns or exchanges

    • Managing add/change/delete requests in hosted platforms

  • Use effective telephone-based selling skills to:

    • Build rapport and identify customer issues

    • Offer creative solutions and explain product/service benefits

    • Negotiate household spend and upsell additional services

    • Accurately and efficiently input orders

  • Meet or exceed weekly and monthly sales activity goals.

  • Follow company-approved scripts to ensure consistent communication.

  • Assist with special projects as assigned.

Qualifications

  • High School Diploma or GED

  • Ability to ask fact-finding questions to identify solutions aligned with customer needs

  • Demonstrated patience and professionalism in all customer interactions

  • Working knowledge of Cable One products and services

  • Strong communication and active listening skills

  • Ability to remain composed and empathetic in high-pressure situations

  • Ability to sit for extended periods, use hands, talk, and hear

  • May be required to lift up to 10 pounds

Benefits

Cable One values the contributions of our associates and offers an excellent benefits package, including:

  • Health from Day One: Medical, dental, and vision plans start immediately

  • Protect What Matters: Life insurance for you and your loved ones

  • Recharge & Refresh: Generous paid time off for vacations, holidays, and personal days

  • Plan for Tomorrow: 401(k) with 100% company match (up to 5%) from day one

  • Extra Peace of Mind: Group legal plan and identity theft protection

Additional Perks

  • Learn & Earn: Tuition reimbursement up to $5,250 in your first year

  • Give Back: Participate in community support programs across the U.S.

  • Celebrate Wins: Recognition and awards programs highlight your achievements

  • Grow Your Career: Clear advancement opportunities

  • Team Vibes: Collaborative work environment where ideas and teamwork thrive

Our Commitment  

Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.  

Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.  
 

Pre-hire Processes  

Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.  

Ready to make a difference and grow your career?
Apply today and become a part of something bigger.

View On Company Site
Customer Care & Sales Advisor I
Cable One
Erie, KS

Job Description:

At Sparklight, a Cable One brand, we believe in a neighborly approach—connecting people to what matters most. Are you ready to play a key role in this mission?

As Customer Care and Sales Advisor, I, you’ll be the supportive voice and solutions partner for our customers. Whether assisting with billing questions, scheduling service, or guiding product changes, you’ll build trust by listening empathetically and responding clearly. As you grow in the role, you’ll handle more complex situations—resolving issues, retaining customers considering disconnecting, and matching their needs with the right products and services. This position blends service and sales skills, focusing on caring for customers, protecting relationships, and demonstrating the value of staying with Sparklight. Every interaction counts—for both the customer and the company.

Key Responsibilities

  • Learn and apply Retention Sales and Customer Care concepts, procedures, and methodologies.

  • Perform entry-level sales and support tasks within a designated region or business area.

  • Respond to inbound customer inquiries via phone or ticketing systems, providing personalized and thoughtful communication.

  • Actively listen and ask questions to understand customer needs, showing empathy and respect.

  • Handle a variety of customer-facing duties, including:

    • Addressing requests to disconnect or remove services

    • Providing billing and pricing information

    • Resolving standard issues remotely or educating customers on resolution steps

    • Scheduling service appointments when remote resolution isn’t possible

    • Arranging product returns or exchanges

    • Managing add/change/delete requests in hosted platforms

  • Use effective telephone-based selling skills to:

    • Build rapport and identify customer issues

    • Offer creative solutions and explain product/service benefits

    • Negotiate household spend and upsell additional services

    • Accurately and efficiently input orders

  • Meet or exceed weekly and monthly sales activity goals.

  • Follow company-approved scripts to ensure consistent communication.

  • Assist with special projects as assigned.

Qualifications

  • High School Diploma or GED

  • Ability to ask fact-finding questions to identify solutions aligned with customer needs

  • Demonstrated patience and professionalism in all customer interactions

  • Working knowledge of Cable One products and services

  • Strong communication and active listening skills

  • Ability to remain composed and empathetic in high-pressure situations

  • Ability to sit for extended periods, use hands, talk, and hear

  • May be required to lift up to 10 pounds

Benefits

Cable One values the contributions of our associates and offers an excellent benefits package, including:

  • Health from Day One: Medical, dental, and vision plans start immediately

  • Protect What Matters: Life insurance for you and your loved ones

  • Recharge & Refresh: Generous paid time off for vacations, holidays, and personal days

  • Plan for Tomorrow: 401(k) with 100% company match (up to 5%) from day one

  • Extra Peace of Mind: Group legal plan and identity theft protection

Additional Perks

  • Learn & Earn: Tuition reimbursement up to $5,250 in your first year

  • Give Back: Participate in community support programs across the U.S.

  • Celebrate Wins: Recognition and awards programs highlight your achievements

  • Grow Your Career: Clear advancement opportunities

  • Team Vibes: Collaborative work environment where ideas and teamwork thrive

Our Commitment  

Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.  

Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.  
 

Pre-hire Processes  

Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.  

Ready to make a difference and grow your career?
Apply today and become a part of something bigger.

View On Company Site
Customer Care & Sales Advisor I
Cable One
Cherryvale, KS

Job Description:

At Sparklight, a Cable One brand, we believe in a neighborly approach—connecting people to what matters most. Are you ready to play a key role in this mission?

As Customer Care and Sales Advisor, I, you’ll be the supportive voice and solutions partner for our customers. Whether assisting with billing questions, scheduling service, or guiding product changes, you’ll build trust by listening empathetically and responding clearly. As you grow in the role, you’ll handle more complex situations—resolving issues, retaining customers considering disconnecting, and matching their needs with the right products and services. This position blends service and sales skills, focusing on caring for customers, protecting relationships, and demonstrating the value of staying with Sparklight. Every interaction counts—for both the customer and the company.

Key Responsibilities

  • Learn and apply Retention Sales and Customer Care concepts, procedures, and methodologies.

  • Perform entry-level sales and support tasks within a designated region or business area.

  • Respond to inbound customer inquiries via phone or ticketing systems, providing personalized and thoughtful communication.

  • Actively listen and ask questions to understand customer needs, showing empathy and respect.

  • Handle a variety of customer-facing duties, including:

    • Addressing requests to disconnect or remove services

    • Providing billing and pricing information

    • Resolving standard issues remotely or educating customers on resolution steps

    • Scheduling service appointments when remote resolution isn’t possible

    • Arranging product returns or exchanges

    • Managing add/change/delete requests in hosted platforms

  • Use effective telephone-based selling skills to:

    • Build rapport and identify customer issues

    • Offer creative solutions and explain product/service benefits

    • Negotiate household spend and upsell additional services

    • Accurately and efficiently input orders

  • Meet or exceed weekly and monthly sales activity goals.

  • Follow company-approved scripts to ensure consistent communication.

  • Assist with special projects as assigned.

Qualifications

  • High School Diploma or GED

  • Ability to ask fact-finding questions to identify solutions aligned with customer needs

  • Demonstrated patience and professionalism in all customer interactions

  • Working knowledge of Cable One products and services

  • Strong communication and active listening skills

  • Ability to remain composed and empathetic in high-pressure situations

  • Ability to sit for extended periods, use hands, talk, and hear

  • May be required to lift up to 10 pounds

Benefits

Cable One values the contributions of our associates and offers an excellent benefits package, including:

  • Health from Day One: Medical, dental, and vision plans start immediately

  • Protect What Matters: Life insurance for you and your loved ones

  • Recharge & Refresh: Generous paid time off for vacations, holidays, and personal days

  • Plan for Tomorrow: 401(k) with 100% company match (up to 5%) from day one

  • Extra Peace of Mind: Group legal plan and identity theft protection

Additional Perks

  • Learn & Earn: Tuition reimbursement up to $5,250 in your first year

  • Give Back: Participate in community support programs across the U.S.

  • Celebrate Wins: Recognition and awards programs highlight your achievements

  • Grow Your Career: Clear advancement opportunities

  • Team Vibes: Collaborative work environment where ideas and teamwork thrive

Our Commitment  

Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.  

Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.  
 

Pre-hire Processes  

Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.  

Ready to make a difference and grow your career?
Apply today and become a part of something bigger.

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