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Golden State Foods is a distinguished leader in the foodservice industry, offering an extensive array of products and services to a diverse clientele. Rooted in the values of quality service and integrity, we are dedicated to creating a supportive and inclusive atmosphere where employees can advance, innovate, and contribute to our ongoing success.
ABOUT THE JOB
The Production Supervisor oversees the day-to-day activities of liquid products operations to meet GSF objectives and achieve a high level of customer satisfaction.
WHAT YOU'LL DO
- Supervises the daily activities of assigned staff, providing instructions and performance feedback to ensure that productivity and quality objectives are met or exceeded.
- Identifies and resolves process and equipment problems, using available resources to maintain productivity and quality.
- Implements approaches to improve quality and productivity by developing new ideas, improving processes, and planning for upcoming equipment or process changes.
- Routinely informs and communicates with employees to promote smooth operations, enhance their understanding of GSF policies and objectives, and to ensure compliance with established production policies and procedures.
- Drive Daily Management Systems to deliver improved results every shift, every day
- Own the Incident Elimination, Clean Inspect Lube (CIL) management, and Defect Handling DMS's
- Ensure any safety / quality / food safety behavior & condition issues are resolved quickly
- Own the scorecard, gap analysis, & action planning processes for the line
- Drive effective operational reviews (shift hand-off, shiftly ops review, daily ops review)
- Eliminate barriers for the line teams to achieve results and enroll support groups when necessary
- Responsible for administration of people management systems (staffing, training, etc)
- Communication - ensure the teams are receiving the right information
- Drive Continuous Improvement of systems and results
- Successful delivery of initiatives
- Develop individual capability in Operator Driven Reliability (ODR) standard work processes
- Using problem solving skills and root cause analysis to resolve and/or mitigate operational issues
- Performs other related and assigned duties as necessary.
LEADERSHIP/MANAGEMENT RESPONSIBILITY
- Leads up to 50 mostly hourly employees
- Tour Leadership (Coaching team on standards execution)
- Coach the teams on keeping the line at base condition
- Department level system ownership (could also own a site level system)
- Be a coach for the teams on the use of GPS (IWS) tools to solve problems (Why Why, Basic Problem Solving, etc.)
- Escalate issues that need further attention properly
- Demonstrate the GSF Creed and Values
PERFORMANCE CATEGORIES
- Productivity/quality standards: accuracy, timeliness, thoroughness
- Productivity/quality standards: production and process efficiency and quality
- Productivity/quality standards: continuous product/process improvement
- Attendance and punctuality
- Budget
- Cost containment
- Teamwork within the department and across departments
- Project/assignment standards
- Customer satisfaction
- Vendor relations
- Safety standards and procedures: employees
WHAT YOU'LL NEED
Education/Certification:
Experience sufficient
Experience:
2 years of relevant work experience in a food-manufacturing environment with lead or supervisory experience.
Knowledge, Skills and Abilities:
Knowledge of (B/basic; J/journey; E/expert):
- Food safety concepts and techniques (J)
- Budgetary concepts and procedures (B)
- Engineering concepts and procedures (B)
- PC word processing/spreadsheet software (B)
- Quality concepts and procedures (B)
Skill and ability to:
- Supervise and motivate employees in a team-based environment
- Identify problems or irregularities for early resolution
- Communicate and coordinate effectively with employees verbally and in writing
- Communicate and coordinate effectively with internal and external customers
- Work effectively in a general business environment, with a focus on high levels of quality and customer service
- Act in accordance with GSF’s Values and Creed
Physical Requirements:
- Ability to wear personal protective equipment and/or clothing
- Stand/walk 8 or more hours per day
- Constantly twist/turn and talk/hear
- Frequently squat, bend, reach, handle/finger, grip/grasp and use fine motor tasks
- Occasionally lift up to 25 lbs from floor to shoulder level and carry 30 feet
- Specific vision abilities required by this job include close vision, distance vision, and color vision
Environmental/Atmospheric Conditions:
- Constantly work in damp, wet, humid and slippery environments
- Constantly work near moving machinery
- Constantly work in cold (35-40 degrees)
- Constantly work in high noise levels requiring hearing protection
Machines/Tools/Equipment/Software:
- Bump cap, hair net, safety glasses, hearing protection, and smock.
- Rubber and cotton gloves.
- Knowledge of equipment on the production line you are responsible for
- Advanced level of computer skills
WHAT YOU’LL GET
- People First: At Golden State Foods, we're not just a company; we're a dynamic community where your talents are celebrated, and your ambitions are nurtured.
- Values Driven: Our core values drive everything we do, creating a culture of innovation, integrity, and excellence. But we're not content with just being great; we strive for greatness in every aspect of our work.
- People Development: At GSF we strive to continually develop our people to prepare us all for the needs of tomorrow.
- Philanthropy & Sustainability: We're committed to making a difference beyond our walls through philanthropy and sustainability efforts across all our locations around the globe.
- Extensive Benefits: Golden State Foods believes in a holistic approach to wellness focusing on the whole person with benefits that support those needs.
Golden State Foods is a distinguished leader in the food service industry, offering an extensive array of products and services to a diverse clientele. Rooted in the values of quality service and integrity, we are dedicated to creating a supportive and inclusive atmosphere where employees can advance, innovate, and contribute to our ongoing success.
ABOUT THE ROLE
Serves as the regular contact between GSF Product Development / LP Management, McDonald’s Menu Management, Quality Systems and all Supply Chain partners to help facilitate project management including communication regarding new product development, product commercialization, technical issues/opportunities, manage current projects, coordinate new concepts with product development within McDonald’s and GSF as well as ensure high quality customer service, rapid problem response and resolution.
WHAT YOU’LL DO
- Facilitates communication regarding the development of new products or duplication of target products from concept to launch into McDonald’s restaurants, as requested by McDonalds, to ensure smooth operations and high-quality customer service. Facilitates resolution of technical product issues efficiently and to customer’s satisfaction. (20%)
- Schedules and facilitates new and core product reviews to support new product launches. Facilitates planning between McDonalds’ Menu and Quality Systems staff and GSF R&D, Quality Assurance and Operations to ensure customer needs are met and GSF receives regular required feedback for effective decision-making. (20%)
- Supports communication between GSF LPNA and McDonald’s Supply Chain on New Product and LTO launches. Leads interactions, troubleshoots, and problem-solves product development and new product and core supply chain issues regarding GSF products, national promotions, and regional promotional activities to ensure rapid problem response and resolution with McDonald’s. (20%)
- Coordinates the presentation of new concepts to McDonald’s which includes providing samples for evaluation, creating presentation materials, attending focus groups, assisting with taste panel testing and following up with the appropriate GSF contacts. (10%)
- Hosts McDonald’s at GSF facilities for scale up, first production, and oversees sample coordination and approval process alongside R&D as part of the new product commercialization process. (10%)
- Participates in the McDonald’s New Products Supply Chain, Core Supply Chain and Supply Chain partners meetings and special project teams to provide input and direction on McDonalds’ strategic initiatives and menu development. (5%)
- Attends the McDonald’s QS product cuttings and attends the McDonald’s Liquid Product Innovation Team meetings. (5%)
- Look for and anticipate opportunities outside of our current portfolio to gain market share within the McDonald’s business. (5%)
- Maintain customer-facing demonstration kitchen and shared office space to support customer evaluations, product testing, and internal evaluation efforts in the Chicago Innovation Center. Assist in hosting McDonald’s or related organizations such as Ronald McDonald House for events in Chicago IC. (5%)
WHAT YOU’LL NEED
- 5-7 or more years of relevant experience in product development, customer service, account management and/or marketing.
Education & Certifications
- Bachelor’s degree in food science or related technical field from an accredited college or university
SCHEDULE & SETTING
Hybrid: 3 days in office / 2 days remote
Travel: Up to 25%
Role Type: Individual Contributor
BENEFITS
Health and Wellness: Medical, Dental, Vision, Disability, Health and Dependent Care Reimbursement Accounts (FSA), Employee Assistance Program (EAP), Voluntary Insurance (Accident, Critical Illness, Hospital Indemnity, Legal, Life, and AD&D); Pet Insurance
Retirement Benefits: 401(k)
Paid Time Off (PTO): Includes vacation, sick leave, and paid company holidays provided in accordance with company policy and applicable state and local laws.
To apply, click “Apply” and complete the online application
WHY JOIN US
Golden State Foods (GSF) is one of the largest diversified suppliers in the food industry, manufacturing a range of products including sauces, dressings, condiments, syrups, and toppings for leading restaurant and retail brands.
Join GSF and grow your career with a global food industry leader who:
- People First: At Golden State Foods, we're not just a company; we're a dynamic community where your talents are celebrated, and your ambitions are nurtured.
- Values Driven: Our core values drive everything we do, creating a culture of innovation, integrity, and excellence. But we're not content with just being great; we strive for greatness in every aspect of our work.
- People Development: At GSF we strive to continually develop our people to prepare us all for the needs of tomorrow.
- Philanthropy & Sustainability: We're committed to making a difference beyond our walls through philanthropy and sustainability efforts across all our locations around the globe.
- Extensive Benefits: Golden State Foods believes in a holistic approach to wellness focusing on the whole person with benefits that support those needs.
Equal Opportunity Employer:
We’re proud to be an equal opportunity employer. Our company values diverse perspectives and is committed to creating an inclusive and respectful workplace where every person is supported and empowered to thrive.
Restaurant Crew Member
Wonder
Harvard, MA
Compensation: $17.5 per hour
About the Role
At Wonder, we make world-class food accessible to everyone. As a Team Member, you’ll help bring menus from Michelin-starred and celebrity chefs to life while creating an inviting, positive experience for every guest. Whether you’re looking to grow your career, learn new skills, or join a fast-paced, fun team; this is your place.
Role Details
- Pay Rate: $17.50
- Overnight shifts include an additional $2.00/hour premium, automatically applied to any hours worked between 12:00 AM and 5:00 AM
- Job Location: Bedford
- Position Type: Full-time & Part-time
Opportunities to earn more:
- Certified Team Member: +$0.50/hr (if eligible)
- Trainer: +$1.50/hr
Why You'll Love Working Here
- Free meal during shift
- Employee Discount
- 1.5x Pay on Company Holidays
- Medical, Dental, and Vision Insurance
- 100% Employer-Paid Life Insurance
- 401(k) Retirement Plan
- Employer Health Savings Account (HSA) Match
- Employee Stock
- Real opportunities to grow into Trainer and Supervisor roles
- Be part of a fast-growing, stable company with new opportunities opening every week
Note: Some of our benefits vary by state and depend on the number of hours you work.
What You'll Do
Every day is different. Master multiple roles, grow your skill set, and make a real impact.
Create Amazing Food
- Prepare menu items to Wonder standards while keeping stations clean, stocked, and organized
- Follow HACCP and all food-safety guidelines, including proper temperatures and storage
- Manage inventory scans, pack accurate portions, and ensure every order is correct before it goes out
Deliver Incredible Hospitality
- Greet guests warmly and assist with orders, pickups, payments, and the Wonder app
- Share knowledge about our concepts, support meal-kit and delivery operations, and ensure dispatch accuracy
- Participate in light local marketing activities (flyers, street engagement, etc.)
Keep Our Restaurants Looking Their Best
- Maintain top-tier sanitation and cleanliness across kitchen and dining areas
- Wash, clean, and restock cookware, utensils, and equipment throughout the shift
- Manage trash/recycling properly and report equipment issues promptly
Be a Key Part of the Team
- Support teammates, jump in where needed, and maintain a positive, high-energy environment
- Perform additional duties as assigned
- Work in a positive, energetic environment where teammates support each other and leaders invest in your development
Qualifications
- 6+ months of experience in a fast-paced kitchen or customer-facing role
- Ability to work with speed, accuracy, and strong attention to detail
- Solid organization, clear verbal communication, and ability to follow directions
- Team-oriented with basic knowledge of food safety and sanitation practices
Requirements
- Must be 18 years old and legally authorized to work in the US
- Must be able to lift 50 pounds
- Must be able to stand for a full shift while working
- Must have weekend availability
*This list of qualifications and requirements also reflects the qualifications and requirements used as vetting criteria for our AEDT (Automated Employment Decision Tool)
About Wonder
Everything’s on the menu at Wonder. Except compromise.
Wonder is the mealtime platform built to feed every craving in one order. With Wonder, you can mix and match hundreds of dishes from 20+ exclusive restaurants in a single order, so everyone gets exactly what they’re craving. Enjoy everything from tacos to Thai with $0 delivery fees, plus dine-in or pick up at a Wonder location near you. Each dish is made to order on-site by our culinary team and served hot.
Behind the scenes, Wonder owns and operates every step of the dining experience, from recipe development to the technology that powers our experience, allowing us to deliver quality, variety, and consistency at scale.
Join us as we work to make great food more accessible.
Wonder uses an AEDT in its hiring process. Click here for more information.
At Wonder, we build the best teams by hiring with an objective lens — evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility.