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Remote Global Engineering Business Development Director
Celestica
workfromhome, il
Compensation: 125.000 - 150.000
A renowned technological solutions provider is seeking a Director of Business Development 2 to lead the sales strategy for its Advanced Technology Solutions segment. This remote position involves managing a team and engaging with customers to drive technological sales initiatives. The ideal candidate should have extensive experience in sales leadership and a strong technical background to advocate for engineering solutions. Excellent communication, negotiation skills, and a bachelor's degree in engineering are essential for this role.
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Executive Director, Campus Jewish Life & Leadership
Hillel International
town of ithaca, ny
Compensation: 125.000 - 150.000
A prominent educational organization is seeking an Executive Director to inspire Jewish students at Ithaca College. This role requires a vibrant leader to create a vision, enhance student engagement, and oversee financial management and fundraising. The ideal candidate will possess strong interpersonal skills, a passion for Judaism, and a track record in nonprofit management. This position offers an annual salary range of $90,000 - $100,000, generous vacation time, and opportunities for professional development.
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LatAm DCM Executive Director
BBVA
new york, ny
Compensation: 125.000 - 150.000

Overview

We are seeking a seasoned and strategic producer to serve as a Senior Originator within the Latin America Debt Capital Markets (DCM) team.

The successful candidate will be responsible for originating, structuring, and executing DCM transactions across Latin America, spanning sovereign, quasi-sovereign, government, and corporate issuers.

The role demands a strong understanding of global market dynamics, the regional macroeconomic landscape, robust client relationships across the LatAm issuer and investor base, and the ability to coordinate seamlessly with product and coverage partners globally.

This Executive Director level position will contribute to our LatAm DCM business from our New York office and will report directly to the Head of the Latin America Debt Capital Markets team.

Key Responsibilities

  • Lead the origination and execution of debt capital markets transactions across Latin America, including public offerings, private placements, and liability management exercises.
  • Manage and grow relationships with key sovereign, government, corporate, and financial institution clients across the LatAm region.
  • Provide strategic advisory on capital structure, funding strategy, market conditions, credit positioning, structuring, and pricing.
  • Collaborate closely with syndicate, trading, credit, legal, and coverage teams to ensure seamless transaction execution and client service.
  • Oversee deal teams and mentor junior professionals; ensure high standards of execution, governance, and client delivery.
  • Work with internal stakeholders to ensure alignment with firmwide credit and risk frameworks.
  • Represent the LatAm DCM franchise internally and externally, including at client events, investor briefings, and industry conferences.
  • Maintain strong connectivity with international capital markets and ensure alignment with the broader global credit platform.

Qualifications

  • Minimum of 11–15 years of experience in debt capital markets.
  • Deep knowledge of global fixed income markets, Latin American credit dynamics, macroeconomic drivers, regulatory environments, and capital-raising practices.
  • Proven track record originating and executing high-profile transactions across sovereign, quasi-sovereign, and corporate issuers in the LatAm region, including:
    • Investment-grade and high-yield corporates.
    • Structured and non-recourse (project bonds) financings
    • Sovereign and quasi-sovereign issuances.
    • Financial institution bonds (senior, subordinated, hybrid, AT1).
    • ESG-linked and hard- and local-currency instruments.
  • Strong client relationships across the region, including issuers, governments, and institutional investors.
  • Ability to identify new business opportunities to expand the group’s revenue base.
  • Outstanding leadership, communication, and management skills.
  • Demonstrated ability to collaborate with cross-functional teams in a fast-paced, high-stakes environment.
  • Fluency in English (required) and Spanish (required); Portuguese a plus.
  • FINRA licenses required: Series 79 and 63.
  • MBA or relevant graduate degree preferred.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

With respect to this position in our New York Office, the expected base salary ranges from $260,000 to $300,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus.

*Employment eligibility to work with BBVA in the U.S. is required as the company will not pursue visa sponsorship for these positions

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Senior Project Manager (Construction)
The Pike Company
city of ithaca, ny
Compensation: 125.000 - 150.000

Are you looking for a great career with the opportunity to grow in a company that has been thriving for the last 150 years? Pike Construction Services is currently recruiting for a Senior Project Manager to work out of the Southern Tier. This position will require someone with entrepreneurial drive who is willing to grow a segment within our overall business.

As the Senior Project Manager , you will be responsible for the day-to-day management of projects and for developing and growing our small works/Pike Facility Services (PFS) division in the Southern Tier area.

The ideal candidate will:

  1. Have led multiple building construction projects from start to finish successfully.
  2. Be able to develop relationships with clients.
  3. Have experience in pricing and bidding projects.
  4. Be capable of managing a team of superintendents and field personnel.
  5. Be accountable for overseeing multiple projects daily.

If you are a self-starter who works effectively in a fast-paced environment, we want to hear from you! We seek someone with an entrepreneurial spirit who can set goals, hold others accountable, mentor, and build trust and relationships.

This role is ideal for someone who has owned a construction business and wants to bring that entrepreneurial experience into a larger GC environment. It offers a chance to transition from managing independent projects to contributing to a well-established company's success, utilizing your project management and leadership skills on a broader scale.

Education and Experience:

  1. Bachelor’s Degree in a related field from an accredited institution, or a minimum of 5 years as a Project Manager II, or 20 years’ equivalent construction industry experience.
  2. Successful lead project management on multiple projects from start to finish.
  3. Proficiency in Microsoft Office, construction software, contract documents, and job documentation.
  4. Understanding of cost estimation.

Pike Construction Services values a safety and quality-focused culture. We offer competitive compensation and benefits, including medical and dental insurance, 401(k), paid holidays and vacation, tuition reimbursement, career development, and a supportive work environment.

The salary range for this position is $91,000 - $141,000, based on location, skills, experience, and education.

If you need accommodations during the employment process, please contact Human Resources at
Phone:
Email:

We are an Equal Opportunity/Affirmative Action employer. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

To view the 'Know Your Rights: Workplace Discrimination is Illegal' poster in your language: English, Spanish, Chinese.

To view the Pay Transparency Policy Statement, please click the link: English, Spanish.

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Director of Logistics
HIRESIGMA
atlanta, ga
Compensation: 125.000 - 150.000

Qualifications

  • 5 to 10 years of LTL carrier and freight forwarder management experience in Jones Act markets with at least 3 years in a leadership role.
  • Previous ocean carrier experience and understanding.
  • Proven track record in P&L management and achieving sales targets.
  • Exceptional leadership, communication, and interpersonal skills.
  • Ability to analyze data, identify trends, and develop actionable strategies.
  • Ability to travel, 30 to 40% per year, to visit markets, customers, and operational locations.
  • Bachelor’s Degree in Business, Logistics, Supply Chain Management, or a related field.
  • Proficient in logistics software and Microsoft Office Suite.

Seniority Level

Director

Employment Type

Full-time

Job Function

Distribution

Industries

Transportation, Logistics, Supply Chain and Storage

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Community Manager
FirstService Residential
hoboken, nj
Compensation: 125.000 - 150.000

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Description

Job Overview:
As a Community Manager, you will provide strong leadership and management direction on behalf of Board of Directors and FirstService Residential. This position will oversee the entire operation and consistently adhere to and execute the mission and vision of the Board and community. This position has oversight of all aspects related to the business and operations of the community. This role creates a single point of contact in the community, enhances communication and creates effective oversight of staff and operations. The Community Manager has the sole duty of the day-to-day operations, legal compliance and overall oversight of the association and staff.
Your Responsibilities:
  • Provide leadership and direction in the development of short-term and long-range plans. Develop recommendations for goals and action plans to achieve Board objectives. Lead annual goal setting.
  • Review organization structure, job descriptions, and functions. Make recommendations to the Board as to any potential changes.
  • Partner with public, private and volunteer organizations to provide community services when necessary.
  • Support the activities of the various Board sub-committees.
  • Knowledge of all Community Governing documents. Provide recommendations on revisions.
  • Continual process of seamless connection between the Board of Directors and committees.
  • Provide community leadership and guidance to ensure that the needs or desires of the homeowners are being addressed.
  • In partnership with the Board, create, or cause to be created, and implement the annual working budget, subject to approval by the Board of Directors.
  • Monitor and report on the monthly financial position of the association.
  • Provide leadership to each meeting involving the Board of Directors in terms of agenda support and written and oral reports. Summarize the priorities of each meeting with appropriate follow up.
  • Recruit, hire, train and supervise all community staff in accordance with the documented management plan, if applicable.
  • Work closely with local emergency organizations to maintain established emergency and community evacuation plans as appropriate.
  • As appropriate, confer with other departments, divisions and outside agencies, including community groups and organizations. Identify, develop and implement programs to meet community needs.
  • Assess and monitor community needs: identify opportunities for improving service delivery methods and procedures and developing new programs. Implement programs or improvements.
  • Attend and participate in professional group meetings. Stay abreast of new trends and innovations in the fields of community management and community programming.
  • On-site visibility throughout the common areas and facilities.
  • Understanding of all agreements for corporate implementation.
  • Ensure adherence to master calendar, maintenance calendar, association budgets and subsidy program.
  • Review corporation policies on an ongoing basis to ensure compliance with civil code, declaration and other requirements of governing institutions.
  • Perform building inspections of interior and exterior of property and prepare action plan for opportunities.
  • Shall at all times ensure due diligence for the protection of client’s funds, property and assets against all reasonably foreseeable contingencies or losses.
  • Regular attendance and punctuality


Skills & Qualifications:
  • Bachelor's degree in business or related field from an accredited college or university, and three years’ experience in Property Operations, Hospitality or Construction; or equivalent combination of education and experience. Must have any state specific certifications and licenses or they are preferable to not required by the state.
  • A minimum of seven years of successful community management experience or equivalent professional experience in a related field, with at least 4 of those years responsible for a staff with a variety of expertise, background and job assignments.
  • Management experience in a small or medium-sized organization including responsibility for more than one functional department or division preferred.
  • Understanding of physical building management, Condominium law, financial planning and law affecting property management.
  • Valid Driver’s License and State Mandated Vehicle Insurance
  • Commitment to obtain CPM, PCAM, ARM or AMS designations or equivalent.


What We Offer:

As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, and others. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.


Compensation:

$85,000
/ annually
Disclaimer Statement:

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Marketing and Sales

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EVP, Head of Annuity Solutions
Hannover Re
orlando, fl
Compensation: 125.000 - 150.000

Hannover Re - with around 4,000 employees at locations all over the world. Our strength? Connecting Power: We rely on each other. As a reinsurer, we protect customers in the event of a claim. This requires customized, innovative solutions. Solutions that worked yesterday may be outdated tomorrow. We challenge ourselves and continuously optimise our services, advice and products. All this makes us one of the leading and most profitable reinsurance groups in the world and a reliable employer.

Hannover Life Reassurance Company of America (Hannover Re) is currently seeking talented candidates for our open EVP, Head of Annuity Solutions position. This is a Full‑Time role within the Annuity Solutions department. Please see below for more information regarding the essential functions of this position, required qualifications, and how to apply.

You can look forward to

Job Summary:

This position is responsible for the comprehensive management of the Annuity Solutions business for HLR America. The primary responsibility is driving the business, aligning the business unit’s goals with Hannover Re’s strategic initiatives and key performance metrics. Management of the business unit also includes oversight of in‑force profitability and financial reporting, risk analysis and monitoring, experience studies, and client relationship management; all with respect to Annuity Solutions business. The expectation of the EVP, Head of Annuity Solutions role is that they will lead by example and empower the teams that perform these various initiatives.

Essential Functions:

(45%) New Business and Client Relationship Management:

  • Define and drive the new business strategy to write reinsurance solutions in the U.S. annuity and retirement market for HLR America.
  • Create and/or oversee the innovation of new reinsurance solutions for U.S. annuity and retirement business, evolving to changing markets, demands and regulations.
  • Direct and/or lead discussions, presentations and/or treaty negotiations with existing clients and prospective clients.
  • Create and maintain guides for marketing, pricing, modelling, research and general governance for Annuity Solutions staff, ensuring proper collaboration with local and international departments such as Global Longevity, Investment & Collateral Management, Risk Management, etc. are incorporated into applicable processes.
  • Review due diligence for all Annuity Solutions transactions, with ultimate responsibility of providing approval(s) for any underwriting action(s).
  • Prioritize and direct initiatives to contribute to the business unit and company’s immediate and longer‑term performance metrics.

(25%) Management and Development of Staff:

  • Member of HLR America’s Operational Council.
  • Member of HLR America’s Risk Committee.
  • Lead and manage the Annuity Solutions team, including an Executive Assistant, a Marketing Actuary, Research & Development (3), and a staff of Pricing Actuaries (9). Staff size will vary with business demands.
  • Be an active leader, creating a feedback culture and an environment where expectations and development goals are clearly communicated.
  • Build a collaborative, yet goal‑oriented team that drives new business results and embodies the we‑spirit of Hannover Re.
  • Connect and cooperate with various stakeholders throughout the Hannover Re organization to ensure Annuity Solutions business is fully understood by the respective departments that need to review or manage it, and facilitate collaboration with other business centers, departments and teams to transfer knowledge around Hannover Re.

(25%) In‑force Management and Financial Reporting:

  • Review quarterly financials, Forecast and Financial Plan(s) for Annuity Solutions; produced by Financial Reporting & Valuation, the EVP having authority to sign off on results and agreeing deviations from expected.
  • Provide semi‑annual write‑ups and presenting at HLR America Board of Director meetings (in person), providing strategic insight.
  • Presenting to other stakeholders, such as rating agencies, auditors, and various regulatory bodies, as needed and as requested basis.
  • Coordinate and review risk monitoring metrics for annuity business with HLR America Risk Management and Group Risk Management.
  • Support coordination of policyholder behavior and longevity experience studies with HLR America Data Analytics and Global Longevity.

(5%) Ad‑hoc projects / Other:

  • Participate or direct participation in industry groups, such as the ACLI or American Academy of Actuaries, to stay current with industry trends and regulatory changes.
  • Assist with ad‑hoc projects or other duties, as assigned and as needed.

You come equipped with

  • Strategic Mindset
  • Action oriented
  • Directs Work
  • Manages Ambiguity

Essential Knowledge, Skills, and Abilities:

  • Bachelor’s degree in Actuarial Science, Statistics, Mathematics, Finance, Economics or similar.
  • Professional credential such as Fellow of the Society of Actuaries, Chartered Financial Analyst with relevant experience, or an MBA with relevant experience.
  • 15+ years of experience in the insurance or reinsurance industry.
  • Management or leadership experience with actuaries or data scientists.
  • Deep understanding of reinsurance structures and considerations.
  • Strategic communication skills with ability to communicate complex concepts to a variety of stakeholders.
  • Ability to organize and prioritize competing initiatives, directing staff and others to move multiple priorities forward.

Desired Knowledge, Skills, and Abilities:

  • Knowledge of U.S. annuities, U.S. PRT and U.S. Retirement market.
  • Experience or background with various accounting frameworks: Solvency II, U.S. Statutory and GAAP, IFRS.
  • Knowledge of annuity‑based statutory reserve frameworks: CARVM, AG33, AG35, AG43, or preliminary VM22.
  • Knowledge or experience with policyholder behavior or longevity experience studies.
  • Knowledge or experience with asset intensive reinsurance.

Travel:

  • Significant travel to Orlando office for various onsite staff, business unit and management meetings. Frequent travel to actuarial and insurance industry conferences and client visits. Occasional international travel to Hannover Re Group meetings. Travel or Orlando based meetings may be up to 25% of working time.

Compensation (Inclusive of Base + Bonus):

  • $450,000 - $580,000

Benefits Include:

  • Comprehensive medical, dental, and vision
  • Paid Time Off (PTO)
  • Company provided life insurance and disability benefits
  • 401(k) and profit sharing
  • Additional ancillary benefits available

Hannover Life Reassurance Company of America (Hannover Re) seeks to attract the best‑qualified candidates who support the mission, vision and values of the company and those who respect and promote excellence through diversity. We are committed to providing equal employment opportunities (EEO) to all employees and applicants without regard to race, color, creed, religion, sex, age, national origin, citizenship, sexual orientation, gender identity and expression, physical or mental disability, marital, familial or parental status, genetic information, military status, veteran status or any other legally protected classification. The company complies with all applicable state and local laws governing nondiscrimination in employment and prohibits unlawful harassment based on any of the aforementioned protected classes at every location in which the company operates. This applies to all terms, conditions and privileges of employment including but not limited to: hiring, assessments, probation, placement, benefits, promotion, demotion, termination, layoff, recall, transfer, leave of absence, compensation, training and development, social and recreational programs, educational assistance and retirement.

We are committed to making our application process and workplace accessible for individuals with disabilities. Upon request, Hannover Re will reasonably accommodate applicants so they can participate in the application process unless doing so would create an undue hardship to Hannover Re, or a threat to these individuals, others in the workplace or the company as a whole. To request an accommodation, email Please allow for 24 hours to process your request.

We will accept applications until a candidate has been identified and selected to fill this position.

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Remote Enterprise Growth Director, Toxicology
Abbott
workfromhome, il
Compensation: 125.000 - 150.000
A global healthcare company is seeking a Director for their Enterprise Business Development Team in Toxicology. This remote leadership role involves driving revenue growth in the National Accounts market, building strategic customer relationships, and leading a high-performing sales team. Applicants must have a Bachelor's degree and at least 8 years of successful sales leadership experience. Excellent communication and negotiation skills are necessary, as well as proficiency in CRM systems. Competitive salary range is $149,300 to $298,700.
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Head of Retail Growth & Expansion
Jaded London
new york, ny
Compensation: 125.000 - 150.000
A leading retail brand is seeking a Head of Retail to develop and execute their retail strategy, driving sales and profitability across locations in the US. The ideal candidate will have extensive experience in fast-paced retail environments, demonstrating strong leadership and negotiation skills. This role requires an individual with a creative vision for retail opportunities while maintaining accountability for overall commercial growth. Competitive salary range of $120k - $150k annually is offered.
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VP Private Wealth Planner — Holistic Wealth Strategy
JPMorgan Chase
chicago, il
Compensation: 125.000 - 150.000
A leading financial services firm in Chicago seeks a Vice President, Private Wealth Planner to provide tailored wealth planning advice to clients and manage financial strategies. The successful candidate should have a minimum of five years in financial services, particularly in financial planning and client management. Responsibilities include educating teams on wealth planning value and developing business opportunities. This role offers a competitive salary package and the opportunity to make a significant impact in clients' financial lives.
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(Sr.) Product Manager, CGT New Pennington, NJ
GenScript USA Inc.
nj
Compensation: 125.000 - 150.000

GenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a Life Science CRO, enzyme and synthetic biology products, biologics development and manufacturing, and cell therapy.

GenScript is committed to striving towards its vision of being the most reliable biotech company in the world to make humans and nature healthier through biotechnology.

Position Overview

Job Scope: We are seeking a dynamic Product Manager to serve as the key product owner and champion for our gene and cell therapy services in the US market. The ideal candidate will possess a unique blend of technical knowledge, marketing experience, stakeholder management skills, excellent project management abilities, and strong communication expertise. This role will advocate for the customer while driving product development and market strategies.

Key Responsibilities

  • Contribute to the US site innovation lifecycle, from concept through launch.
  • Help define and articulate product positioning, differentiation, and launch narratives for US market.
  • Partner with R&D and Product teams to ensure innovation aligns with US customer needs, market demand and operational viability
  • Partner with Sales and BD to support pipeline analysis, opportunity prioritization, and deal strategy.
  • Translate customer needs into clear service propositions grounded in technical and operational reality.
  • Support client-facing discussions where scientific credibility and commercial rationale are critical

Scientific & Technical Content Leadership

  • Act as a technical translator between scientists, commercial teams, and external clients.
  • Maintain strong understanding of relevant technologies, platforms, and applications to credibly represent capabilities

COGS, Price & Discount Management

  • Lead cost modeling & pricing in collaboration with US site & finance.
  • Provide support to PM & BD in customized proposal and pricing.
  • Design discount approval policy for US site, track discount usage and support discount application by providing cost estimation

Qualifications

  • Over 5 years of BD or product marketing experience in CDMO industry.
  • Strong understanding of viral vector technology and its applications is highly preferred.
  • Strong analytical skills with the strong capabilities in cost & price modeling.
  • Advanced degree (master's level) in Business, Biochemistry, Biology, or a related field is preferred.
  • Proven ability to operate effectively and succeed in an international business environment.

The estimated salary range is $100,000 - $140,000, based on experience level.

Equal Opportunity

GenScript USA Inc/ProBio Inc. is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is the Company's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

GenScript USA Inc./ProBio Inc. maintains a drug-free workplace.

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Director of Agency Operations & Delivery
RevolutionParts
tempe, az
Compensation: 125.000 - 150.000
A dynamic automotive eCommerce firm in Tempe, Arizona, seeks a Senior Director of Agency Operations to lead and scale its in-house marketing agency. The role requires extensive experience in client service management and operations leadership. Candidates should have a proven track record of managing high-volume teams and delivering consistent results. This position offers a base salary of $150,000 to $180,000 annually, along with a robust employment package, emphasizing quality work and team management.
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Senior Business Analyst
Wilton Re
norwalk, ct
Compensation: 125.000 - 150.000

This range is provided by Wilton Re. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$130,000.00/yr - $175,000.00/yr

Senior Business Analyst – Technology Team

Full Time

Norwalk, CT

About The Company

Wilton Re is an industry leader in the life (re)insurance space, specializing in the acquisition of in force life insurance and annuities. We are experienced industry specialists focused on the risk, capital and operational needs of our clients’ businesses. We provide our clients with the services they need from in force transactions and product development to underwriting and new business strategies. Wilton Re has the resources and expertise to pursue and successfully manage the largest life and annuity transactions in the market.

Position Summary

The Senior Business Analyst plays a key role in driving operational efficiency, data-driven decision-making, and process automation initiatives across the organization. This position requires a strong analytical mindset, deep understanding of life reinsurance operations, and the ability to lead large, complex projects from concept through execution. The ideal candidate brings a minimum of 8 years of business analysis experience, including hands‑on data management, business process automation, and project leadership.

Role Responsibilities

  • Business Analysis & Process Improvement
    • Lead end-to-end analysis of business processes across functions such as underwriting, claims, finance, and reporting.
    • Identify opportunities to streamline workflows, reduce manual effort, and improve data accuracy and timeliness.
    • Document and communicate business requirements, process maps, and functional specifications.
    • Develop and maintain process documentation, user stories, and use cases for system enhancements and automation efforts.
    • Partner with business users to define key performance indicators (KPIs) and design dashboards or reporting tools to track performance.
  • Data Management & Analysis
    • Manage large, complex datasets to support operational insights, financial reporting, and actuarial analysis.
    • Ensure data integrity and consistency across systems, working closely with IT, actuarial, and finance teams.
    • Develop and execute data validation, transformation, and reconciliation processes.
    • Utilize tools such as SQL, Power BI, or Python/R for advanced data analysis and visualization.
    • Contribute to data governance initiatives, ensuring compliance with company standards and regulatory requirements.
  • Business Process Automation
    • Design and implement automation solutions to eliminate manual, repetitive processes using technologies such as RPA, workflow automation, or low-code platforms.
    • Collaborate with technology teams to design and deploy automated solutions aligned with business needs.
    • Develop business cases for automation initiatives and measure ROI post-implementation.
    • Serve as a liaison between business and IT teams to ensure seamless integration of automation into existing systems.
  • Project Management & Delivery
    • Lead cross-functional projects from initiation through delivery, ensuring alignment with strategic goals.
    • Create project plans, timelines, and resource requirements, tracking progress and managing risks.
    • Facilitate project meetings, status updates, and stakeholder communication.
    • Support change management and end-user training to drive adoption of new processes or tools.
  • Stakeholder Management & Communication
    • Build strong partnerships with business leaders across underwriting, finance, actuarial, and operations.
    • Translate complex data and technical information into clear, actionable insights for non-technical audiences.
    • Present analysis findings, recommendations, and project updates to senior management and executive stakeholders.
    • Foster a culture of continuous improvement and collaboration across teams.

Basic Qualifications

  • Bachelor’s degree in Business, Finance, Data Analytics, Information Systems, or related field; advanced degree preferred.
  • Minimum of 8 years of business analysis experience, ideally within life insurance or reinsurance industries.
  • Demonstrated experience with data management, data analysis, and business process improvement.
  • Proven track record managing large-scale projects and cross-functional initiatives.
  • Proficiency in SQL, Excel, Power BI, Tableau, or similar analytics tools.
  • Experience with process automation tools (e.g., UiPath, Alteryx, Power Automate, or similar).
  • Strong organizational, analytical, and communication skills with the ability to influence stakeholders.

Required Education / Certifications

Bachelor’s degree in data & Analytics, Computer Science, Information Systems, Finance, Actuarial Studies, or related field, OR equivalent practical experience.

Pay/Location

Norwalk, CT

Hybrid Structure

Minimal to no travel required

Base salary for this position in Connecticut is between $130,000 and $175,000. Please note that specific compensation decisions are based upon a variety of job-related factors as permitted by law, including geographic location, credentials, skills, education, training, and experience.

Base salary is just one component of Wilton Re’s total compensation package for employees. Additional compensation includes annual performance-based bonus, 401K with employer contribution, and profit‑sharing program. Employee may also be eligible for long-term incentives. All incentives and benefits are subject to the applicable plan terms.

What We Offer

  • Competitive vacation and sick time, including company-paid holidays, floating holidays and early closing days
  • 401(k) plan with employer contribution - US Employees Only
  • Profit Sharing Program
  • Competitive parental leave
  • Health, vision, dental, and life insurance, including access to health and wellness programs
  • Actuarial Development Program (ADP) for Actuarial employees taking exams
  • Employee Assistance Program (EAP)
  • Current hybrid working environment
  • Employee Engagement Events and various committees on site to join

Wilton Re strives to attract, develop, and retain a diverse workforce. We are committed to providing an inclusive and accessible work environment where all associates feel valued, respected, and supported. Our commitment to inclusivity is reflected in the safeguards, policies, and commitments we have in place to remove barriers and provide equal opportunities to prospective and current associates, without discrimination. A Human Resources representative is available to consult with applicants who require accommodation in the application or recruitment process. Any information shared by the applicant about an accommodation will be treated as confidential.

To All Recruitment Agencies: Please do not send any resumes or solicitations regarding open positions to Wilton Re employees unless you have been requested to work on this position or other positions with Wilton Re; please reach out to your main point of contact. Wilton Re is not responsible for any fees related to unsolicited resumes.

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Delivery Leader (UAE)
Delivery Associates
workfromhome, md
Compensation: 125.000 - 150.000

Delivery Associates

Delivery Associates (DA) works with leaders in the public sector to solve problems, build consensus, and implement policy programs that impact millions of people around the world. We leverage our flagship delivery tools and methodology to help our partners deliver results. We're successful in part because we have mastered our approach over many years and in part because we are empathetic, resourceful, level‑headed, and dedicated to supporting our clients to achieve impact for the people they serve. This role is an opportunity to learn and implement our methodology as a member of our MESA regional team in Abu Dhabi.

Responsibilities

  • Advise government agencies and ministries to develop delivery plans with clear strategies, targets, trajectories and action plans.
  • Monitor the implementation of delivery plans, establishing frequent routines and accountability mechanisms.
  • Support problem‑solving, learning, and continuous improvement within your projects.
  • Engage in data collection and analytical processes, develop visualizations and storylines, and support decision‑making by senior leaders.
  • Build capacity with government leaders in delivery tools.
  • Participate in meetings and trainings with government officials to discuss planning and implementation tools and methods.

Skill Sets

  • Build relationships: Earn trust and influence among diverse stakeholders, especially in the public sector or nonprofit world.
  • Facilitate and coach: Run effective meetings and workshops that drive toward problem solving and consensus.
  • Analyze data and visualize: Collect, manage and analyze raw data to extract actionable insights and recommendations and visualize it for decision‑making.
  • Model data to identify patterns and forecast future trends: Utilize advanced analytical techniques and tools to reveal relationships within datasets, enabling prediction of outcomes and informed decision‑making.
  • Write and communicate clearly: Turn complex problems or insights into clear memos and well‑structured slides; speak clearly and concisely in remote and in‑person settings; simplify complexity and translate technical language into digestible narratives.
  • Prioritize and manage projects: Bring clear structure and planning to day‑to‑day work and communication.
  • Solve problems: Break down problems and identify root causes before developing hypotheses and solutions.
  • Stay focused: Navigate complexity, especially in policy and program implementation, consistently steering large coalitions back to a single‑minded focus on priority outcomes.

Mindsets

  • Adaptable: Public sector work is dynamic. Our people are, too.
  • Analytical: We identify, dissect, and solve complex problems.
  • Accountable: We are a remote team, working collaboratively but self‑sufficiently; oversight is often minimal.
  • Driven: Our work is important, so it’s important we do it well.
  • Curious: We never stop learning from our clients, colleagues, and partners.
  • Collaborative: We are flexible, thoughtful and team players.
  • Inclusive: We embrace all voices and backgrounds; it enriches our work.
  • Resilient: We deliver results that are typically difficult to achieve. We stay on track and do not give up.

Required Skills / Experience

  • Bachelor’s degree or above.
  • Minimum of 3–5 years’ experience working within top consulting firms, governments, and/or international organizations.
  • Must be based in and have right to work in UAE.
  • Must have business‑level proficiency in English and proficiency in Arabic preferred.
  • Prior experience in a client‑facing role in public sector contexts.
  • Proficiency in project implementation or direct experience in delivering results.

What We Offer

  • Exposure to senior leaders in government, non‑profits, NGOs and other social impact organizations.
  • Opportunity to be part of a growing organization working on transformative projects around the world.
  • Flexibility in a remote working environment.
  • Competitive compensation and benefits.
  • Expected travel up to 10–20 %.

Our Values

  • Passion – We care deeply about making an impact.
  • Excellence – We deliver to the highest standard.
  • Humility – We are confident but never arrogant.

About Delivery Associates

We help governments, foundations, and social impact organizations all over the world turn big ideas, campaign promises, and ambitious goals into everyday reality for the people they serve. With over ten years of experience and expert staff guiding our work, Delivery Associates has delivered impact in areas ranging from education reform in the US to microfinance in South America to agricultural reform in Africa and the Middle East. We approach every problem with a strong bias toward implementation, an open mind to possibilities, empathy for governments and residents, and a strong values system. We are always asking ourselves, our partners, and our clients: What would it take to make change happen?

To learn more about Delivery Associates please visit deliveryassociates.com/our-work or contact our talent team at for more information on opportunities to join our team.

Seniority level

  • Not Applicable

Employment type

  • Full-time

Job function

  • Management and Manufacturing

Industries

  • Business Consulting and Services

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Shift Manager up to $18.25 based on experience
McDonald's
city of rensselaer, ny
Compensation: 125.000 - 150.000

Shift Manager - $16 - $17.25 based on experience

McDonald’s is looking for an energetic Shift Manager to oversee daily operations and lead the crew to deliver fast, friendly service with high quality and cleanliness. You will manage all aspects of shift activities, ensuring customers receive a consistent and satisfying experience.

Description

This role is for a position in a restaurant owned and operated by an independent franchisee. The franchisee is the employer and handles all employment matters. The position guarantees competitive pay and a range of benefits.

Responsibilities

  • Lead and support a crew and other managers during shifts.
  • Ensure customers receive a fast, accurate, friendly experience.
  • Plan and monitor shift activities to meet quality, service, cleanliness, safety, security, and profitability standards.
  • Communicate with the next Shift Manager to prepare for hand‑over.
  • Track and help meet departmental targets.

Key Areas of Responsibility

  • Food Safety
  • Internal Communication
  • Inventory Management
  • Daily Maintenance and Cleanliness
  • Managing Crew
  • Quality Food Production
  • Exceptional Customer Service
  • Safety and Security
  • Scheduling
  • Training

Qualifications

  • Minimum 18 years old.
  • Previous leadership experience preferred; ideally in a restaurant, retail, or hospitality setting.
  • Positive team player with a flexible schedule and enthusiasm for a fast‑paced environment.

Benefits

  • Up to 4 weeks paid vacation
  • Education through Archways to Opportunity (high‑school programs, college tuition assistance, ESL)
  • Medical, dental and vision coverage
  • Paid sick time
  • Service awards
  • Employee Resource Connections

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I acknowledge that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. I recognize that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired. I understand that I need to contact the franchise organization for information about its privacy practices.

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

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Director of Additive Manufacturing
Five Star Plastics
eau claire, wi
Compensation: 125.000 - 150.000

Director of Additive Manufacturing

With our new ownership under the Intek Plastics Group , the opportunities for growth and advancement have never been better. Along with enhanced perks, we’re building a workplace that supports your success and professional development like never before.

Are you ready to lead innovation in additive manufacturing? Join Five Star Plastics as our next Director of Additive Manufacturing and drive a high-growth business transforming how we deliver creative, high-value solutions to our customers.

At Five Star, we push boundaries—combining deep materials expertise with advanced technologies to create products that truly make a difference. Our additive manufacturing division is growing fast, and we’re seeking a forward-thinking leader to take it to the next level.

What You’ll Do

  • Lead and inspire technical and business development teams across two facilities.
  • Identify market trends, evaluate new technologies, and craft strategies to achieve double-digit annual growth.
  • Serve as our chief ambassador for Additive Manufacturing — promoting our capabilities with customers, employees, and through online channels.
  • Partner with marketing to strengthen our digital presence and generate new leads.
  • Collaborate with colleagues across Intek to open new markets and expand our reach.
  • Manage pricing, costs, and performance to deliver on growth and profitability goals.
  • Ensure compliance with our Quality Management System and help drive continuous improvement.

What You Bring

  • Bachelor’s degree in Engineering, Business, or a related field.
  • 10 years of hands-on experience with 3D printing technologies and a solid understanding of additive/digital manufacturing.
  • Proven ability to develop strategies, execute plans, and manage financial performance.
  • Experience in manufacturing (plastics or medical device exposure a plus).
  • Strong communication, leadership, and problem-solving skills.
  • Comfortable managing and scaling high-performing teams.
  • Proficiency with Microsoft Office Suite.

Why Join Five Star Plastics a division of Intek Group?

  • Competitive salary + bonus opportunity
  • Full benefits (medical, dental, vision, 401k with match)
  • Generous paid time off
  • A mission-driven, values-based team that invests in your growth

Full job description available upon request or during the interview process.

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Operations Lead - Washington D.C.
Blueground
washington, dc
Compensation: 125.000 - 150.000

Operations Lead – Washington D.C.

Redefining how people live. At Blueground , we believe that when your base is reliable, the world opens up. That’s why we’re building the world’s leading platform for living.

Every year, 350 million people move between cities—yet today’s housing options haven’t caught up with the needs of this modern, mobile generation. Blueground was built to change that.

With 40,000+ homes across the globe, available for stays from a few days to a year or more, we’re just getting started. We’re on an exponential growth path to redefine living and create an entirely new category. Our edge? Powerful proprietary tech, operational excellence, and a team that executes with speed and discipline.

Our Culture Is Grounded In Five Principles

  • Guests First – Every decision starts with their experience.
  • Move Fast – We value speed, momentum, and action.
  • Dive In – The magic is always in the details, and we go deep.
  • Embrace Change – Change isn’t a disruption; it’s how we grow.
  • Keep It Honest – Transparency accelerates progress—and strengthens relationships.

We’re looking for a proactive, detail-oriented Operations Lead to join our fast-growing team in Washington, D.C. This field-based role is ideal for someone who thrives on solving problems, leading by example, and ensuring every property meets the highest standards of quality and guest satisfaction.

What You’ll Do

  • Lead Property Turnovers: Oversee the full apartment preparation process—from coordinating housekeeping and maintenance teams to conducting detailed inspections before guest check-ins.
  • Own Onsite Readiness: Assemble furniture, troubleshoot WiFi and tech setups, and carry out small repairs to ensure every apartment meets our standards before move‑in.
  • Field Coordination & Team Supervision: Act as the go‑to person in the field, managing relationships with external vendors, housekeeping staff, and building personnel to ensure seamless operations.
  • Perform Quality Control: Conduct thorough property inspections using mobile checklists, flag issues, and ensure that every space meets our cleanliness, functionality, and design expectations.
  • Hands‑On Support: Step in to help with urgent needs—whether that’s swapping out furniture, fixing appliances, delivering essentials, or solving guest lockouts.
  • Drive Efficiency: Manage and maintain our corporate vans and inventory stock, ensuring supplies and tools are always available and organized.

Requirements

  • 2–3 years of experience in a supervisory or team lead role—ideally in field ops, facilities, hospitality, or housekeeping.
  • Comfortable performing basic handyman tasks and minor repairs.
  • Physically capable of lifting 30 lbs and being active for most of the workday.
  • Tech‑savvy—familiar with tools like Slack, G Suite, and mobile apps.
  • Strong communicator with a customer‑first mindset and a positive, can‑do attitude.
  • A flexible team player who thrives in a dynamic, constantly evolving environment.

Additional Requirements

  • Availability to work Saturday, Sunday, Monday.
  • Valid driver’s license.
  • Ability to drive a company van‑sized vehicle.
  • Access to a reliable vehicle (DC/SEA/LA/SF/SAN) with mileage reimbursement.

Benefits

  • Competitive salary and annual performance bonus ($55,000 - $65,000 with up to 15% performance bonus).
  • Handheld device stipend.
  • Flexible PTO.
  • Cigna Health Insurance (Medical, Dental, Vision).
  • 401k retirement plan.
  • Paid maternity/parental leave benefits for new parents.
  • Complimentary accommodation in Blueground locations. Think summer in Greece and winter in Dubai!

Seniority level

  • Mid‑Senior level

Employment type

  • Full‑time

Job function

  • Management and Manufacturing

Referrals increase your chances of interviewing at Blueground by 2x.

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Director of Nurse Anesthesia - University of Minnesota Medical Center
Fairview Health Services
minneapolis, mn
Compensation: 125.000 - 150.000

Director of Nurse Anesthesia - University of Minnesota Medical Center

Job Overview

  • Clinical and administrative component: .2 FTE clinical on West Bank, .2 FTE clinical on East Bank, and .6 administrative (flexible to adjust clinical FTE based on team needs).
  • Work independently and collaborate with Anesthesiologists and SRNAs, handling a wide variety of cases.
  • Fully integrated Electronic Medical Record (EPIC).
  • Operates within a Pioneer Accountable Care Organization (ACO) that uses a multidisciplinary team approach for managing clinical care.
  • As a non‑profit, Fairview qualifies for Public Service Loan Forgiveness.

Required Qualifications

  • MS or DNP in Nurse Anesthesia.
  • At least 3 years of CRNA experience.
  • Current CRNA licensure in MN on hire.
  • Advanced Cardiac Life Support (American Heart Association) on hire.
  • Pediatric Advanced Life Support (American Heart Association) issued by AHA within 90 days.

Preferred Qualifications

  • Leadership experience.
  • Academic medical center experience.
  • Experience in both adult and pediatric anesthesia.

Income Details

  • Signing bonus and relocation assistance available.
  • Comprehensive benefits package including generous time off, phased return to work after Maternity/Parental leave, annual CME allowance, malpractice insurance, retirement plan, and more.
  • Market‑competitive salary.

With 22 lakes in the city limits alone, Minneapolis combines a lush green environment with cosmopolitan sophistication, music, theater, world‑class art, history and culture museums, abundant sports and recreation opportunities, sidewalk dining, abundant shopping, educational excellence and economic vitality. It offers an attractive place in which to live and work.

Benefit Overview Fairview offers a generous benefit package, including but not limited to medical, dental, vision plans, life insurance, short‑term and long‑term disability insurance, PTO and Sick and Safe Time, CME, tuition reimbursement, retirement, and more! Please follow this link for additional information:

Compensation Disclaimer The posted pay range is for 1.0 FTE. The actual rate of pay offered within this range may depend on several factors, such as FTE, skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Positions with the same min/max are flat rate jobs based on a 1.0 FTE schedule. Compensation plans based on production can allow for higher pay than the range posted.

EEO Statement EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status.

Seniority Level

  • Director

Employment Type

  • Full‑time

Job Function

  • Health Care Provider

Industries

  • Hospitals and Health Care

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President of Moore Catholic High School
Catholic Schools in the Archdiocese of New York
new york, ny
Compensation: 125.000 - 150.000

Staten Island, New York – Effective Date: July 1, 2026

Moore Catholic High School, a premier co‑educational, college‑preparatory institution in the Bulls Head neighborhood of Staten Island, seeks an inspirational, visionary and faith‑filled leader to serve as its next President . Since 1962, Moore Catholic has been dedicated to the philosophy: "Enter as a student; leave as a leader." As the chief executive, the President will build upon a legacy of excellence, ensuring that our students continue to develop their physical, moral, and intellectual talents in a tight‑knit community rooted in the teachings of Jesus Christ.

Key Responsibilities

  • Spiritual Leadership: Serve as the primary advocate for the school's Catholic identity, integrating Gospel values into the culture, and maintaining a strong relationship with the Archdiocese of New York.
  • Academic Leadership: In conjunction with the school Principal, provide leadership and oversight in curriculum instruction, development, and evaluation including the integration of Catholic values.
  • Strategic Vision: In collaboration with the Board of Trustees, develop and execute a long‑range plan that addresses enrollment, academic rigor, fiscal strength, and facility enhancements.
  • Institutional Advancement: Spearhead fundraising efforts, capital campaigns, and alumni relations to secure the school's financial future.
  • Fiscal Stewardship: Oversee the school's financial operations, including budget development, resource management, and union/employee relations.
  • Community Presence: Act as the primary spokesperson and "face" of Moore Catholic within the Staten Island community and beyond.

Qualifications & Attributes

  • Faith: A practicing Catholic in good standing with a deep commitment to Catholic education.
  • Experience: Proven leadership in an educational, non‑profit, or corporate environment. Experience in fundraising and strategic planning is highly preferred.
  • Vision: A forward‑thinking mindset capable of navigating the changing landscape of secondary education.
  • Communication: An exceptional communicator who can inspire students, faculty, parents, and donors alike. Maintains regular communication with the Board of Trustees and the Archdiocese of New York Superintendent of Catholic Schools.
  • Education: Minimum of a Master's degree in Education, Administration, or a related field. Candidates with at least 3 years' experience in education administration and NYS Department of Education certification will be given preferred consideration.
  • Salary Range: $130,000 to $150,000 annually

Moore Catholic High School is an equal opportunity employer and does not discriminate on the basis of race, color, or national origin.

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Director of Manufacturing Ops: Air, Land & Sea
Textron Systems
cockeysville, md
Compensation: 125.000 - 150.000
A major defense contractor is seeking a Director of Operations in Cockeysville, Maryland. The role involves leading manufacturing operations, establishing vision and metrics, driving continuous improvement, and developing talent for a diverse workforce. Ideal candidates will have a Bachelor's Degree in a related field and at least five years of relevant experience, including a strong focus on lean and quality leadership. This position offers competitive compensation and a comprehensive benefits package.
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VP, Operations (Remote)
Crum & Forster
workfromhome, ct
Compensation: 125.000 - 150.000

Crum & Forster Company Overview

Travel Insured International (TII) , a Crum & Forster company, is hiring for a VP, Operations, TII.

Travel Insured International is a leading travel insurance provider with more than 30 years in business. As a key component of our Specialty Business Unit, within the Accident & Health division, TII provides travel protection plans to help each individual travel confidently. Travel Insured International is proud to offer products to consumers and to agency partners of all sizes. We're committed to providing dependable coverage, great value, and customer satisfaction.

Job Description

TII is dramatically transforming its customer and partner support services to simplify a customer’s journey through their travel insurance plan experience. Our goal is to personalize each interaction through a set of omni-channel capabilities where customer questions are answered the first time, and their experience is backed up by a best-in-class experience rating.

As the Vice President, Operations, TII, you will play a pivotal role in shaping and executing TII\'s operational strategy to achieve key performance and scalability goals. You will have the opportunity to lead by example, foster a culture of empathy and support, and drive operational excellence across our contact center, claims administration and quality assurance departments. This is an exciting opportunity for an accomplished operations leader to make a significant impact in transforming travel insurance experiences.

Reporting to the President, TII, this is a crucial role in our organization for both day-to-day operational success as well as long-term operational strategy, planning, and optimization. This leader will be responsible not only for the performance of more than a hundred individuals on the team but also for the cross-functional partnership between operations and other departments at the company, including Sales, Account Management, Marketing, Product Management, Underwriting, Strategy, PMO, Continuous Improvement, IT, Compliance and HR/Training.

The VP, Operations, will also build and leverage relationships with clients to achieve the goals of the company. The work will be fast paced with evolving needs, requiring flexibility, emotional intelligence, curiosity, and grace under pressure. As you onboard and assimilate to the role, TII, A&H and C&F, you can expect to roll up your sleeves to immerse yourself in the day-to-day work of the team to understand and impact continual improvement efforts.

This role sits on our Senior Executive Leadership team and is a Leader of Leaders, with 3 direct reports.

What you will do:

  • Oversee and lead Call Center, Claims and Quality Assurance operational departments and functions which includes: omni-channel inbound customer service and sales, claims intake and customer service, claims adjudication, quality assurance programs for customer service and claims activities, appeal and complaint resolution, subrogation recovery activities, and third-party vendor management oversight.
  • Direct and lead an engaged workforce including customer experience, workforce planning, training and performance management. Provide coaching and mentorship to staff to foster talent and grow the organization.
  • Develop and oversee staffing plans to organizational budget for all functions and departments.
  • Collaborate cross functionally with Sales, Account Management, Marketing, Product Management, Underwriting, Strategy, PMO, Continuous Improvement, IT, Compliance, HR/Training, and other teams to achieve goals and partner on their planned initiatives.
  • Maintain operational excellence by implementing efficient processes, optimizing workflows, and leveraging technology to drive productivity and cost-effectiveness.
  • Skillfully develop and manage relationships with external clients and partners, in collaboration with Business Development and Account Management teams.
  • Carefully manage operational expense with an eye towards financial responsibility and company growth trajectory.
  • Provide management and oversight of third-party vendor relationships and services, including ongoing performance management, audits, contract renewals, RFPs and business reviews.

Call Center: Customer Service, Inbound Sales, Partner Support Service, Claims Customer Service

  • Leads the development and execution of the service model including strategy, performance and employee engagement.
  • Develop and then execute a robust 3–5-year strategic roadmap to deliver market required capabilities, emerging contact center technologies, industry best practices and innovation to support customer growth and retention outcomes.
  • Execute roadmap to deliver enhanced self-service capabilities, increased revenue generating capacity (inbound service to sales optimization), and third-party augmentation.
  • Develop and implement new processes to incorporate digitally enabled services that encompass consumer value chain, from plan purchase to plan engagement to claims transactions.
  • Drive excellence in key service performance metrics, including ASA, abandonment rates, quality service scores, first call resolution, sales conversion and call center satisfaction.
  • Collaborate and coordinate efforts with IT to continuously assess and optimize the contact center infrastructure, including maintaining direct production support and configuration responsibilities for the IVR and ancillary enterprise telephony environment.
  • Oversee business readiness of new programs and technology in partnership with IT, Sales & Account Management, Marketing, Product and Operations.

Claims Administration: First Notice of Loss (FNOL), Claims Intake Support, Adjudication

  • Create, communicate, and drive an aligned Claims strategy with emphasis on quality adjusting practices, process automation, and customer experience delivery.
  • Ensure effective management of all claims, processing service levels, and claims issues, provide quality management and technical oversight to ensure execution of the company’s claims policies and philosophies.
  • Drive and facilitate planning and evaluation activities including budgets, forecasts, loss costs calculations, data analytics, setting and adjusting reserves, and effective risk transfer, as applicable
  • Exhibit keen understanding of travel insurance industry practices and trends, and of the competitive landscape.

Quality Assurance: Auditing, Resolutions, Subrogation

  • Lead a team of Quality Assurance, Appeal and Complaint Resolution, and Subrogation professionals who manage and implement effective Quality Assurance programs for TII’s customer service and claims operations.
  • Develop and execute the TII Quality Assurance strategy aimed at driving continuous process and talent improvement while delivering a return on QA resource investment.
  • Provide guidance to audit quality control framework and maintain compliance with audit methodology, while also operating within industry best practices, applicable regulations, and internal and external professional practice expectations.
  • Support strategic initiatives of the business as well as the larger corporate quality assurance, internal and external audit and compliance obligations.
  • Support the preparation of responses to regulatory and compliance inquiries, complaints, and examinations.
  • Other duties as required.

What YOU will bring to C&F:

  • Transformational Experience: Extensive experience in leading and executing transformational initiatives, driving change, and implementing innovative solutions to enhance organizational effectiveness and competitiveness.
  • Proven Leadership Success: Demonstrated success in guiding and developing experienced leaders and their teams to maintain high levels of employee engagement.
  • Large Team Management: Proven ability to successfully manage and lead large teams, ensuring alignment with organizational goals and fostering a high-performance culture.
  • Outstanding Communicator: Highly effective written and verbal communication skills, including proficiency in developing and delivering presentations. Ability to tailor communication styles to different audiences, including internal cross-functional teams and external customers and partners.
  • Strategic mindset: Proven abilities to develop and execute operational strategies aligned with the organization\'s goals and objectives. Aptitude for identifying trends, patterns, and operational bottlenecks to proactively address challenges and optimize processes.
  • Analytical mindset: Thinks analytically with the ability to articulate complex ideas into clear frameworks; uses data to conduct root cause analysis and develops high quality, consumable, and consistent metrics that drive strategic objectives and priorities.
  • Customer Centric: skilled at prioritizing the customers’ needs and experiences, understanding what they want and delivering exceptional service.
  • Has a thorough understanding of our industry, the relevant business landscape, and trends in growth and insurance environments; can spot early indicators of change and apply strategies to adapt quickly is required.
  • Flexible and agile, comfortable with the ambiguity of a growing and transforming organization, skilled at working and building culture in remote environments.

Requirements:

  • A bachelor’s degree is required
  • 15+ years of progressive experience in Operations Management roles including the areas of: Contact Center; Claims; Quality Assurance and Vendor Management are required.
  • 10+ years of experience in people management, which includes leadership of leaders.
  • Experience with financial management principles, including budgeting, cost control, and revenue generation. Experience in managing operational expenses while ensuring financial responsibility and achieving profitability targets is required.
  • In-depth knowledge and experience in call center operations, including call management, queue management, and call routing strategies is required.
  • Understanding of contact center metrics, such as Average Handle Time (AHT), First Call Resolution (FCR), Service Level Agreement (SLA), and Customer Satisfaction (CSAT) is required.
  • Familiarity with call center technologies, including Automatic Call Distribution (ACD) systems, Interactive Voice Response (IVR) systems, and Computer Telephony Integration (CTI) is required.
  • Proficiency in workforce management principles and tools to optimize staffing levels, scheduling, and forecasting is required.
  • Proficiency in data analysis and interpretation to drive data-driven decision-making and operational improvements is required.

#LI-MS

#LI-REMOTE

What C&F will bring to you

  • Competitive compensation package
  • Generous 401K employer match
  • Employee Stock Purchase plan with employer matching
  • Generous Paid Time Off
  • Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing
  • A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
  • A dynamic, ambitious, fun and exciting work environment
  • We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community

At C&F you will BELONG

If you require special accommodations, please let us know. We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodations, please let us know. Belonging at C&F, is a mindset. It’s about fostering a culture of inclusion and connection, where everyone feels valued, heard, and empowered to thrive and where our social impact efforts help strengthen the communities where we live and work.

For California Residents Only: Information collected and processed as part of your career profile and any job applications you choose to submit are subject to our privacy notices and policies, visit for more information.

Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws. Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $200,000 to a maximum of $250,000. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee’s contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.

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