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What You’ll Be Doing

Cadmus seeks an entrepreneurial leader to build and grow our Energy Program Administration practice. This individual will be responsible for developing strategy, securing new clients, building delivery capability, and leading program operations that help utilities and government clients achieve their decarbonization and energy savings goals.

Who We Are

Cadmus provides government, commercial, and other private organizations worldwide with technology-empowered advisory and implementation services. We help our clients achieve their goals and drive lasting, impactful change by leveraging transformative digital solutions and unparalleled expertise across domains.

At Cadmus, we look for team players and problem solvers who are driven to use their unique perspectives and intellectual curiosity to help deliver breakthrough solutions that achieve transformative goals. As a member of our team, you'll collaborate with leading experts to support our clients across the globe. We offer competitive compensation, outstanding health care and retirement benefits, a vibrant and collaborative work environment, and ample opportunities for professional growth.

Join Cadmus. Together, we are strengthening society and the natural world. For more information, visitcadmusgroup.com ( .

Responsibilities

• Lead business development efforts for program administration and program implementation opportunities, including pipeline development, opportunity qualification, capture strategy, and proposal leadership with utilities, state agencies, and other funding entities.

• Develop and execute a growth-oriented business plan to build and scale a program administration and implementation practice, including go-to-market strategy, service definition, target markets, staffing model, and multi-year revenue and margin targets.

• Collaborate with internal engineering, evaluation, program design, and data analytics teams to shape differentiated offerings that leverage firm capabilities and respond to evolving regulatory, market transformation, and equity priorities.

• Build and maintain senior-level relationships with clients, regulators, community-based organizations, and industry partners to identify new opportunities, influence program design, and position the firm as a trusted and innovative program administrator.

• Provide executive oversight of program delivery to ensure operational excellence, regulatory compliance, data integrity, and achievement of savings, participation, and equity objectives—while maintaining focus on growth, scalability, and repeatable delivery models.

Qualifications

• 10+ years of experience in energy efficiency, clean energy, or utility program administration, with at least 3 years in a leadership role.

• Bachelor’s degree in engineering, environmental science, business, or related field (advanced degree preferred).

• Proven experience launching energy efficiency or clean energy programs or scaling new business lines.

• Proven business development experience and sales success.

• Strong understanding of utility program design, regulatory requirements, and stakeholder engagement.

• Excellent leadership, communication, and business development skills.

• Proficient in MS Suite applications.

Additional Information

Candidates must be eligible to work in the United States as a U.S Perm Resident or U.S. Citizen.

Based on eligibility and job status, Cadmus offers an excellent benefits package to include: medical, dental, vision, company paid disability and life insurance, 401(k) program, paid time off (PTO), paid holidays, voluntary time off (VTO), tuition reimbursement, adoption assistance program, other optional benefits and various bonus programs.

The minimum starting salary for this position is$180,000. The actual salary may be higher and will be determined by several factors, including relevant work experience, education, skills, and market competitiveness.

We value the critical role safety and health protocols contribute to everyone’s success at Cadmus and work together to align and comply with all federal, state, and local safety and health mandates to ensure a safe and valuable work environment.

Cadmus is an Equal Opportunity Employer and prohibits unlawful discrimination. Cadmus is committed to providing a respectful workplace where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex (including pregnancy), sexual orientation (including gender identity and/or expression), national origin, military and veteran status, physical and mental disability, or any other characteristic protected by applicable law.

Job Locations

US

Posted Date

1 day ago (1/12/2026 1:04 PM)

Learn more about Cadmus by visiting our website at: cadmusgroup.com

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Job Description

We are seeking a customer‑focused and highly analytical Sr. Product Manager to help drive our Fraud Prevention, Risk Decisioning, and Payment Integrity capabilities and reports to our Director of Product, Fraud & Payment Integrity.

In this role, you will contribute to the product strategy and own the execution of features, tools, and platforms that protect our customers and our business from fraud and payment risk. You’ll collaborate closely with the Director of Product to shape the roadmap, translate business requirements into actionable product work, and deliver solutions that support the payments processing business with robust fraud controls that deliver frictionless user experiences.

You will work cross‑functionally with teams across Fraud, Risk, Payments, Data Science, Engineering, Compliance, and Customer Support to deliver impactful products in a highly regulated, high‑volume environment.

Responsibilities

• Deliver and iterate on robust features across fraud prevention, payment and player risk, and payment integrity
• Incorporate your Product Manager skillset and industry expertise with the development and roadmap prioritization with the Product Director
• Capture, define and prioritize requirements for fraud detection tooling, rules engines, decisioning workflows, and identity verification systems while cultivating strategic alignment across Fraud, Risk, Payments, Compliance, Engineering, and Operations to ensure successful product launches
• Collaborate with the Sr Product Director, Payments and Fraud to create the product strategy and roadmap for our Payments and Risk Platforms. Your Subject Matter Expertise will directly impact several KPIs such as
• Payments transactions including deposit and withdrawals
• Product Fraud and risk mitigation
• Transaction integrity and intelligence
• Treasury, settlements and reconciliation
• Operational dashboards, data and reporting
• Partner with Engineering, QA, and Delivery teams to ensure stable deliveries
• Translate customer research, regulatory updates, and market insights into clear priorities and scalable solutions
• Champion a customer‑first, research‑driven culture while balancing risk/fraud and regulatory constraints
• Cultivate strategic alignment across Growth, Risk, Compliance, Fraud, Payments, Engineering, Data Science, UX, Marketing, and Customer Operations teams
• Build, monitor and communicate results of real‑time visibility into funnel health and account outcomes (dashboards, leading indicators, anomaly detection, alerting)
• Combine qualitative and quantitative inputs (UX research, usability tests, VOC, cohort and funnel analytics) to identify high‑lever product improvements
• Own the prioritization framework and process to balance business, engineering and stakeholder requirements
• As our payment industry SME, you will communicate relevant payment industry trends with data‑backed recommendations and tradeoffs to senior leadership
• Your ownership, vision, and ability to deliver will directly impact several KPIs such as
• Fraud Loss Rate
• Chargeback Rate & Disputes KPIs
• False Positive & Customer Friction metrics
• Payment Authorization Rates
• Identity Verification Pass Rates
• Account Takeover (ATO) risk metrics
• Manual review efficiency & decision accuracy

Qualifications

• 4–6+ years as a Product Manager with experience designing, launching and optimizing large‑scale successful digital products; ideally in payments, fintech, fraud, risk, online gaming, or similar highly regulated industries
• Industry knowledge, experience and passion for fraud prevention, identity verification, or transaction risk logic
• Strong familiarity with detection tooling, rules engines, device intelligence, or payment risk workflows
• Expertise in owning and delivering on complex and aggressive product roadmaps
• Ability to write descriptive narratives which demonstrate your knowledge of the problem, strategies, risks, and data which helped formulate the proposed solution or feature
• Track record of leading and delivering large‑scale products from conception through to completion
• Experience in Agile software product delivery, preferably in a scrum setting using Jira
• Experience working with Engineering, Data Science, and Fraud/Risk Operations teams

What Makes You Stand Out

• Experience with vendor orchestration, model monitoring, and risk decisioning platforms
• Background building platform capabilities (rules engines, feature stores, experimentation frameworks)
• Find complex problems with numerous restraints exciting; and not daunting
• Enjoy learning new skills and are passionate about new developments in technology
• You are a highly motivated individual, who wants to work with the best and be the best
• Ability to build trusting relationships with peers, teams, and leaders
• Ability to lead through influence, inspiration, experience, and collaboration
• You inspire teams to come together and build best in class B2C products

Salary & Benefits

The salary range for this position is $120,000 - $160,000 USD, which is dependent on a number of factors including relevant experience, geography, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k)-matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes paid Flexible Time Off and paid company holidays.

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Overview

Director/Sr. Director/Vice President - RWD Subject Matter Expert (SME)

Company: Norstella

Location: Remote, United States

Date Posted: Apr 8, 2026

Employment Type: Full Time

Job ID: R-1872

Description

About Norstella

Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle — from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives.

Norstella unites market-leading brands — Citeline, Evaluate, MMIT, Panalgo, Skipta, and The Dedham Group — and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients:

• Accelerate the drug development cycle
• Assess competition and bring the right drugs to market
• Make data-driven commercial and financial decisions
• Match and recruit patients for clinical trials
• Identify and address barriers to therapies

Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence.

The RWD Subject Matter Expert (SME) is a senior commercial and strategic leader within the RWD Strategy & Innovation team. This role owns overall opportunity strategy and commercial approach for aligned accounts in close partnership with the RWD Sales and is responsible for ensuring RWD is embedded into Norstella’s core offerings through clear positioning, use-case prioritization, and alignment across Product, Strategy, Sales, and Delivery.

The RWD SME operates at the highest level of the pre-sales cycle: setting the strategic vision for how we pursue and win deals, defining account-level growth roadmaps, and maintaining accountability for commercial outcomes from first engagement through close, renewal, and expansion. This role is a senior decision-making and strategic leadership layer that ensures every deal we pursue is well-positioned, rigorously scoped, competitively differentiated, and set up for successful delivery.

Why This Role Matters

The RWD SME is the senior commercial anchor for the RWD practice. By owning account and opportunity strategy, deal economics, and final sign-off prior to SOW execution, this role directly determines the quality, velocity, and long-term growth of Norstella's RWD business. The SME is the connective force between what clients need, what we can credibly deliver, and how we price and position our solutions to win.

Core Responsibilities

• Serve as the strategic lead for RWD across key accounts, shaping opportunity strategy, value positioning, and long-term growth in partnership with sales

• Lead client-facing engagements with senior stakeholders across Medical Affairs, HEOR, Clinical, and Commercial functions, translating data and analytics into clear, actionable value

• Define and guide fit-for-purpose RWD solutions, ensuring alignment between client needs, data assets, and analytic approach

• Provide strategic oversight throughout the deal lifecycle, ensuring feasibility, analytical rigor, and strong positioning from initial discovery through execution

• Own or influence deal strategy and economics, including scope, pricing, and overall commercial approach

• Ensure alignment across cross-functional teams (Sales, Strategy, Product, Delivery) to drive cohesive and executable solutions

• Act as a senior decision-maker and escalation point to resolve complexity, manage risk, and maintain momentum across opportunities

• Support broader business unit strategy by embedding RWD into core offerings and driving consistent, differentiated market positioning

What Success Looks Like

• Consistent recognition by clients as a trusted senior strategic partner — not just a vendor

• RWD is embedded, differentiated, and commercially visible across assigned Business Units

• A growing, well-managed portfolio of accounts with clear growth roadmaps

• Deals that close with strong scope clarity, appropriate pricing, and a credible handoff to Delivery

• Internal teams (Strategy, Delivery, Analytics, Product) rely on the SME for authoritative deal guidance and clear strategic direction

• Measurable contribution to bookings growth, deal expansion, and renewal rates

Qualifications

• 7–12+ years of experience in life sciences industry, healthcare strategy consulting, RWD strategy, HEOR, solutions consulting, or a related field

• Deep expertise in real-world data modalities — open and closed claims, structured and unstructured EMR, lab data, linked datasets, SDOH, and trigger-based data assets

• Demonstrated experience owning commercial strategy and deal economics, including pricing, scope, and contract terms, in a pre-sales or solutions environment

• Track record of building and managing senior-level client relationships across Medical Affairs, HEOR, Clinical, and Commercial functions at pharmaceutical or biotech companies

• Strong analytical foundation with the ability to oversee and assess data feasibility, identify scope risks, and translate data complexity into clear client-facing narratives with the ability to provide high-level guidance to more junior team members

• Executive-level communication skills, including written, verbal, and visual, with experience developing and delivering strategic presentations to senior stakeholders

• Experience operating across a matrixed organization and driving alignment without direct authority

• Comfort with ambiguity, competing priorities, and fast-moving commercial cycles

Location: Remote, United States

Benefits

• Medical and Prescription Drug Benefits

• Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)

• Dental & Vision Benefits

• Basic Life and AD&D Benefits

• 401k Retirement Plan with Company Match

• Company Paid Short & Long-Term Disability

• Paid Parental Leave

• Open Vacation Policy & Company Holidays

Please Note — All candidates must be authorized to work in the United States. We do not provide visa sponsorship or transfers. We are not currently accepting candidates who are on an OPT visa.

The expected base salary for this position ranges from $175,000 to $250,000, with an additional 20–25% of base salary in team-based commission, paid monthly and calculated annually. It is not typical for offers to be made at or near the top of the range. The final level, title, and compensation are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered.

Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

All legitimate roles with Norstella will be posted on Norstella’s job board. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address: (email protected)

Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

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