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Busser

At Outback Steakhouse, we believe that people want to be part of something they can be proud of, is fun, and values you. Our goal for you as an Outbacker, which is what we affectionately call our team members, is to allow your bold personality to shine, make it a great place to work, while exceeding concentrated customer service and serious food standards, bringing our guests an AUSS-SOME experience.

As a Busser, you'll enhance each guest's day with friendly, prompt, and attentive service. As a team player, you will be responsible for bussing, cleaning, and resetting tables, supporting our commitment to delivering tailored service. Help create an AUS-SOME experience by setting the stage for memorable dining moments. Have no worries, just fun!

Responsibilities:

• Uphold our standards for cleanliness and prompt service
• Pre-bus tables and maintain floor and table sanitation
• Assist throughout the restaurant as needed

Bloomin Brands offers benefits such as medical, dental, vision, and 401k. Further details around eligibility and additional benefit offerings can be found at https://bloominbrandsbenefits.com/

Compensation Range: Varies By Location plus tips

We value diversity and are proud to be an Equal Opportunity Employer. We are committed to providing all individuals employment consideration regardless of race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.

Power Mobility Repair Technician

The Power Mobility Repair Technician will be responsible for troubleshooting, diagnosing, and repairing Power Mobility Devices.

Schedule: Monday-Friday *evening or weekends may be required for emergency repairs

Duties/Responsibilities:

• Visiting client's homes, clinics and SNF to troubleshoot, diagnose and repair Power Wheel Chairs and Custom Manual WCs as well as other seating systems.
• Communicating with clients regarding concerns and resolutions
• Training/educating clients and caregivers in the proper use, care and safety of equipment
• Following up with clients to ensure client satisfaction
• Working with manufacturers' tech support to troubleshoot and identify required parts for repairs
• Working with customer service team to coordinate daily routes and coordinate order processing
• Obtaining quotes from manufactures for the repairs.
• Communicate repairs needed and quotes on assessments and trouble shooting forms
• Completing necessary documents in a timely and accurate manner
• Assists in cleaning and disinfecting of equipment

To Succeed:

• Ability to communicate effectively through electronic devices (ie. iPhone)
• Possess a valid State Driver's License with an acceptable driving record
• Ability to learn in-house operational systems
• Experience using hand and power tools
• Mechanical and situational problem solving abilities
• Ability to utilize basic electronic devices
• Organizational skills
• High School diploma/GED required
• Durable medical equipment (DME): Preferred but not Required
• Pass a background check

Physical Requirements:

• Must be able to lift up to 50 pounds at times.
• Must be able to withstand prolonged periods of sitting, standing, and traveling in vehicle

Oncology Registered Nurse

MedPro Healthcare Staffing, a Joint Commission-certified staffing agency, is seeking a quality Oncology Registered Nurse (RN) for a travel assignment with one of our top healthcare clients.

Requirements

• Active RN License
• Degree from accredited nursing program
• BLS & ACLS Certifications
• Eighteen months of recent experience in an Acute Care Oncology setting
• Other requirements to be determined by our client facility

Benefits

• Weekly pay and direct deposit
• Full coverage of all credentialing fees
• Private housing or housing allowance
• Group Health insurance for you and your family
• Company-paid life and disability insurance
• Travel reimbursement
• 401(k) matching
• Unlimited Referral Bonuses up to $1,000

Duties Responsibilities

The Oncology RN will care for critically or chronically ill cancer patients. They will administer chemotherapy, implement new methods of symptom treatment and monitor their patients' progress. Oncology nurses also create a supportive environment. They may opt to specialize in areas such as pediatric hematology/oncology or breast cancer.

• Provide care for cancer patients throughout all stages of their conditions, but usually focusing on the acute phase.
• Assist patients ranging from post-surgical to near-terminal manage their disease and treatment effectively, and may also be responsible for administering chemotherapy.
• Educate cancer patients about treatment options, procedures and particularities of the disease.

MedPro Healthcare Staffing is a Joint Commission certified provider of contract staffing services. Since 1983, we have placed nursing and allied travelers in top healthcare facilities nationwide. Join us today for your very own MedPro Experience.

Prisma Health Urgent Care Opportunity

Prisma Health Urgent Care seeks talented, patient-oriented Physician Assistants and Nurse Practitioners who are relentlessly dedicated to ensure the delivery of exceptional customer service by putting patients' needs first. A role with Prisma Health Urgent Care would be more than a career; it's an opportunity to make a positive impact in the lives of those we serve. To provide uncompromising care one patient at a time. So, we would like to invite you to be part of something bigger, to contribute to a purposeful endeavor that goes beyond the ordinary. Your skills and passion are not just valued; they are essential to our collective success.

The perks of being a Prisma Health Urgent Care team member:

• We are hiring Providers for FT (30 or 36 hours) and PT (24 hours) schedules ONLY. At this time, we do NOT have opportunities for PRN/Per Diem and are not hiring new graduates.
• Life/Work Balance - We offer a flexible 3-day/12-hour week/8am-8pm schedule for FT status. No overnight shifts required!
• FT status + Benefits start at ONLY 30 hours per week!
• Competitive Compensation Package + Bonus Plan
• CME Allowance + Paid Time Off
• Fully covered malpractice including tail coverage
• Competitive benefits including Medical, Dental and Vision insurance and MORE
• Matching 401K plan
• Career Growth opportunities

What will you do:

• Our Talented Advanced Practice Providers plan, evaluate, and implement high quality medical care with appropriate resource management to patients, both adults and children in cooperation with center physicians
• Adheres to the service and courtesy standard of Prisma Health Urgent Care by delivering the highest standard of patient satisfaction at all times
• Provides patient care within the respective clinical area which complies with the Professional Staff Bylaws, rules and regulations and Prisma Health Urgent Care policies and procedures
• Provides and/or serves as a resource for patient/family and staff
• Provides an authenticated report of all services rendered and maintains accurate and complete records in an acceptable manner
• Completes necessary documentation and ensures communication to facilitate patient care and appropriate reimbursement
• Participates in meetings/activities as required to support operations of the urgent care
• Participates in activities that enhance professional development, complete and maintain certification in BLS, ACLS, ATLS, PALS, or NALS and maintains any additional specialty training/certifications as required by the area assigned
• This position will report to the Regional Vice President of Clinical Operations and/or Area Clinical Operations Director (ACOD)

Minimum qualifications:

• Current and valid license to practice as a Family Nurse Practitioner (FNP-C or FNP-BC) or Physician Assistant (PA-C) in accordance with the state of South Carolina
• Advanced degree from an accredited Nurse Practitioner or Physician Assistant program of study
• Current DEA registration
• Experience with procedures including suturing and drainage of abscesses
• Experience with reading diagnostic studies including x-rays and EKGs
• BLS certification (we will provide this if needed)
• Meets eligibility requirements for credentialing set forth by WellStreet Urgent Care
• Experience in Urgent Care, Family Medicine or Emergency Medicine preferred
• Demonstrated ability to communicate effectively with patients, families and other employees

Personal characteristics:

• Outstanding bedside manner with children and adults
• Ability to communicate effectively with patients, families and other employees
• Positive, energetic attitude which inspires other team members
• Sense of service and team orientation absent of hubris
• Desire to contribute to building and maintaining a great organization

In addition to the above requirements, we are seeking team members with the following qualities:

• Willingness at all times to go the extra mile to create an outstanding experience for customers and to train and lead the center team to do the same.
• A desire to work in concert with others in an upbeat and supportive atmosphere while reinforcing the organizations mission to provide uncompromising service.
• A compelling desire to serve others, improve your community's health, and have fun every day!

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Build A Better Career With Msc

Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.

The On-Site Service Specialist is responsible for delivering exceptional customer service and inventory management at large, dedicated customer locations. This role supports procurement, order placement, and the management of MSC ControlPoint Solutionsincluding Vending, Vendor Managed Inventory (VMI), and Crib systems. The representative plays a key role in driving MSC's value proposition through on-site engagement, solution optimization, and collaboration with internal and external stakeholders.

Duties and Responsibilities

• Manage MSC ControlPoint Solutions, including VMI, vending, and storeroom programs.
• Perform ordering, product put-away, and inventory optimization.
• Promote MSC customer loyalty through solution support and execution of the CARE program (Clean, Arrange, Relationships, Exceed Expectations).
• Maintain 6S standards across all solution equipment and areas.
• Log daily activities in Salesforce (SFDC).
• Ensure appropriate stock levels (min/max) are maintained.
• Receive, unpack, and restock products at all points of use.
• Engage with customer contacts to ensure solution retention and satisfaction.
• Drive product expansion through spot buys and incremental growth opportunities.
• Collaborate with account teams to enhance customer satisfaction and identify future projects.
• Lead repair and maintenance of vending solution equipment to company standards.
• Use routing software to follow planned schedules and document activities.
• Mentor and guide less experienced associates to resolve issues and promote MSC culture.
• Maintain up-to-date knowledge of all inventory management solutions.
• Participate in special projects and perform additional duties as required.
• Maintain high customer satisfaction ratings in line with company standards.
• Accurately track time using MSC-approved time management tools.
• Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose.

Qualifications

What You Need:

• High School Diploma or equivalent required.
• Minimum two years of experience in telephone sales, outside sales, storeroom/inventory management, or customer service.
• Knowledge of technical customer solutions.
• Proven track record of success and strong performance.
• Excellent customer service and sales skills.
• Strong problem-solving and critical thinking abilities.
• Proficiency in Microsoft Office and general computer literacy.
• Excellent verbal and written communication skills.
• Understanding of MSC solutions, products, and services.

Bonus Points If You Have:

• College degree preferred.
• Relevant military experience is a plus.
• Metalworking knowledge is a plus but not required.
• Strong technical and mechanical aptitude preferred.
• Proficiency in mobile business applications preferred.

Other Requirements:

• A valid driver's license may be required.
• Position requires up to 10% of travel, as needed.
• Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods).
• Willingness to comply with customer safety and PPE protocols.
• This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI").

To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Compensation starting at $ 18.17 - $ 28.39 depending on candidate location and experience.

Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time.

This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position.

People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.

Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness.

You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect.

At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.

Please note that MSC uses electronic monitoring and system logs in its workplace, including monitoring of Company-provided systems and collaboration tools, as permitted by applicable law.

Service Center

CSCS TX

DATA ANALYTICS & REPORTING

Design, build, and maintain Power BI dashboards and reports covering indirect spend, supplier performance, savings pipeline, contract compliance, and procurement KPIs.

Develop and manage recurring procurement reporting rails, including weekly, monthly, and quarterly cadences, ensuring data accuracy, timeliness, and business relevance.

Conduct spend analytics across indirect categories (CapEx, Facilities, IT, Travel, HR, Marketing, Equipment, Corporate Services) to identify trends, anomalies, leakage, and savings opportunities.

Build and maintain spend taxonomies, supplier master data, and commodity classifications to support consistent and accurate reporting.

Create executive-ready scorecards, visualizations, and presentations that communicate procurement performance, savings, and strategic insights to leadership.

Support ad-hoc data requests from Category Managers, Procurement leadership, Finance, and Operations stakeholders.

Develop pricing benchmarks, should-cost models, and market comparison analyses to support sourcing decisions and negotiations.

PROCUREMENT OPERATIONS SUPPORT

Partner with Category Managers to provide data-driven analysis that supports category strategy development, opportunity identification, and sourcing execution.

Support end-to-end sourcing events (RFIs, RFPs, RFQs) through bid analysis, supplier scoring models, total cost of ownership (TCO) calculations, and scenario modeling.

Track and report on savings pipeline, realized savings, and cost avoidance in alignment with Finance and procurement leadership requirements.

Assist in building and maintaining supplier scorecards, tracking supplier performance metrics including on-time delivery, fill rates, quality, and compliance.

Support contract management activities by maintaining contract databases, tracking key dates, renewal windows, and obligation milestones.

Assist in the development and maintenance of procurement policies, process documentation, and standard operating procedures.

SYSTEMS & DATA INFRASTRUCTURE

Serve as the Indirect Procurement team's primary Power BI developer and analytics resource, owning dashboard architecture, data model design, and report publishing.

Connect and integrate data from ERP, eProcurement, contract management, and supplier systems into centralized analytics environments.

Identify gaps in data quality, system integrations, and reporting infrastructure; recommend and implement improvements to enhance data reliability.

Support the evaluation, implementation, and adoption of procurement technology tools, including Workday Strategic Sourcing, spend analytics platforms, and supplier management systems.

Develop and document data definitions, report logic, and dashboard governance standards to ensure consistency and scalability.

Collaborate with IT and Finance to ensure alignment on data governance, taxonomy standards, and financial reporting requirements.

COLLABORATION & STAKEHOLDER ENGAGEMENT

Act as an embedded analytics partner to Category Managers and procurement leadership, translating business questions into analytical frameworks and insights.

Present data findings, dashboard outputs, and procurement performance updates to internal stakeholders in a clear, concise, and business-relevant manner.

Support cross-functional collaboration with Finance, Operations, IT, and Facilities by delivering procurement data that informs broader business decisions.

Participate in supplier business reviews and QBRs by preparing performance data packages, trend analyses, and supporting materials.

Contribute to the Procurement Transformation roadmap by identifying analytical capabilities, reporting enhancements, and process automation opportunities.

EDUCATION & EXPERIENCE

Bachelor's degree in Supply Chain, Business Analytics, Finance, Data Science, Information Systems, or a related field preferred.

24 years of experience in procurement analytics, supply chain analysis, business intelligence, or a related data and operations function.

Advanced proficiency in Power BI, including data modeling (DAX), report development, dashboard design, and workspace administration required.

Strong proficiency in Microsoft Excel, including pivot tables, VLOOKUP/XLOOKUP, Power Query, and financial modeling.

Experience with spend analytics, ERP systems (e.g., Workday, SAP, Oracle), or eProcurement platforms preferred.

Ability to extract, clean, and transform large datasets from multiple sources into structured, analysis-ready formats.

Solid understanding of indirect procurement categories, sourcing processes, and supply chain fundamentals.

Strong communication skills with the ability to translate complex data into clear insights for non-technical audiences.

Highly organized, detail-oriented, and able to manage multiple priorities and deadlines in a fast-paced environment.

SUCCESS MEASURES

Delivery of accurate, timely, and adoption-ready Power BI dashboards and procurement reports.

Measurable improvement in data quality, reporting consistency, and procurement visibility across indirect categories.

Analytical support that accelerates sourcing initiatives, savings identification, and supplier performance improvements.

Stakeholder satisfaction from Category Managers, Procurement leadership, Finance, and Operations.

Contribution to savings tracking accuracy, pipeline transparency, and procurement reporting cadences.

Adoption of new analytics tools, data rails, and reporting standards across the Indirect Procurement team.

Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.

Nursing Services Manager

Manages the nursing services and staff for a department; ensures quality and full compliance with relevant policies and standards.

Responsibilities

• Implementing and monitoring programs and practices for the delivery of safe and efficient quality nursing care for patients and their families
• Ensuring consistent application of nursing services policies and standards throughout the organization
• Monitoring patient outcomes and quality and effectiveness of nursing care
• Overseeing performance of teams; identifying and addressing staff training and development needs
• Apprising medical staff, department heads, and administrators in matters related to nursing service and strategies

Standard I: Financial Management

• Recognizes the impact of reimbursement on revenue
• Understands the relationship between values-based purchasing and quality outcomes with revenue and reimbursement
• Creates, monitors, and analyzes a budget; explaining variance
• Conducts ongoing evaluation of productivity, forecasting future revenue and expenses
• Documents capital appropriations and project authorizations

Standard II. Human Resources Management

• Evaluates and specifies the critical resources required to accomplish the team's objectives
• Initiates requests for required resources based on staff competency with patient acuity
• Allocates team resources responsibly and equitably within the scope of labor laws
• Calculates resource usage to set a baseline for comparison
• Discovers opportunities to improve resource utilization
• Implements changes in role consistent with scope of practice
• Anticipates and plans for admission/discharge/transfer needs to facilitate patient flow
• Resolves conflicts in a wide variety of situations, such as workload allocation, schedule overlap etc.
• Adjusts management and personal style to fit the needs of different people and different situations
• Explores motivational factors and tailors motivational efforts to individual needs and situations for the department
• Conducts evaluations on personnel performance at the work place and recommends improvement plans
• Coaches others on operating personnel management systems and their processes

Standard III. Relationship Management and Influencing Behaviors

• Situation Management
• Identifies issues that require immediate attention
• Applies principles of crisis management to handle situations as necessary
• Manages conflict
• Promotes team dynamics
• Mentors and coaches staff
• Promotes Professional Management
• Promotes and encourages stress management
• Encourages participation in professional action
• Principles of self-awareness
• Fosters a healthy work environment
• Diversity
• Understands the components of cultural competence as they apply to the workforce
• Maintains an environment of fairness and processes to support it
• Capitalizes on differences to foster highly effective work groups

Standard VI. Performance Improvement/Safe Practice/Quality Care/Regulations

• Assesses customer and patient satisfaction while developing and implementing strategies to address satisfaction issues
• Provides direct service to internal or external customers
• Facilitates the resolution of customer problems, issues, or concerns
• Monitors and promotes workplace safety requirements resulting in positive patient outcomes
• Applies systems thinking knowledge as an approach to analysis and decision-making
• Demonstrates accountability for nursing research and quality improvement activities
• Provides evidence-based nursing care
• Promotes and communicates patient information effectively across the continuum of care

Standard V. Leadership

• Serves as a leader of patient care
• Utilizes an appropriate style of leadership: autocratic, democratic, laissez-faire/free rein, etc.
• Demonstrates leadership qualities: intelligence, influence, determination, integrity, confidence
• Manages own behaviors during interactions, such as feedback giving, to shape workplace events
• Utilizes positive reinforcement to motivate and attain desired behaviors; increases productivity
• Employs leadership theories, such as contingency and transformational, and associated techniques
• Applies techniques of "action learning" to problem solve and personally reflect on decisions

Clinical Performance Improvement

• Shares experiences with process performance improvements across multiple areas
• Recognizes recurring and difficult problems and explores new or innovative solutions
• Leverages technology to facilitate the sharing of clinical performance or outcomes data
• Compares and contrasts different approaches for performance improvement; highlights pros and cons
• Creates mechanism for ensuring quality and performance measures are understood and valued by nursing staff
• Consults on and coaches on developing business cases to justify improvement initiatives

Clinical Policies and Standards

• Monitors different types of clinical practice to ensure compliance with standards
• Evaluates existing and evolving standards and procedures and their impact on the organization
• Informs others on advanced clinical standards and policies across medical specialties
• Collaborates with other functions in establishing and documenting joint standards
• Participates in the development of clinical policies and practices
• Develops control and monitoring mechanisms for clinical policies adherence

Healthcare Policy and Ethics Compliance

• Shares experiences with addressing diverse problems in healthcare policy compliance
• Demonstrates best practices for dealing with complex compliance or non-compliance situations
• Guides others in making correct decisions when faced with ethical dilemmas
• Designs or revises organizational practices and procedures to ensure compliance with policies
• Supports and coaches on mechanisms that encourage attention to compliance issues; all clinical activities
• Participates in translating policy changes into operational programs and services

Healthcare Regulatory Environment

• Implements programs as needed to comply with diverse healthcare laws or regulations
• Monitors regulatory compliance of all healthcare practices to ensure no violations
• Evaluates key aspects of pending healthcare regulations and legislation that may impact company
• Provides recommendations and implements solutions to existing and potential legal problems
• Shares main considerations and issues related to laws and regulations in the implementation of healthcare practices
• Collaborates and communicates with all departments of healthcare organization for the preparation for external audits.

Requirements:

Education/Skills

• Bachelor's Degree

Experience

• Minimum of 3-5 years of clinical patient care experience in a relevant setting
• Minimum of 2 years of healthcare leadership

Licenses, Registrations, or Certifications

• RN License in state of employment or compact
• BLS

Work Schedule:

5 Days - 8 Hours

Work Type:

Full Time

Internal Medicine Program Director

AdventHealth Sebring is seeking an Internal Medicine Program Director to help lead and shape the next generation of clinicians in our high-performingand rapidly growingtraining program. By 2027 our Sebring campus will be home to 45 IM and 24 FM Residents along with LECOM Medical Students. We're part of AdventHealth, a nationally recognized, not-for-profit health system with 50+ hospitals across 9 states.

Our Sebring campus is seeking an Internal Medicine Program Director for a progressive program with a unique blend of community charm and professional growth.

If you're passionate about teaching, outpatient medicine, and meaningful academic work, we'd love to connect.

Provide oversight, evaluation, and review of residents and faculty performance and compliance with required encounters in accordance with the Accreditation Council for Graduate Medical Education (ACGME) Internal Medicine Residency requirements and CMS requirements.

Requirements:

• BC/BE Internal Medicine (Board Certification required)
• Active Florida medical license or ability to obtain
• Experienced outpatient Internal Medicine physician with academic & research background
• Passion for teaching: outpatient precepting + teaching conferences
• Be part of a program on the rise/ State of the Art Facility
• MondayThursday 8a-5p; Friday 8a-12noon schedule/ no weekends
• 45 Internal Medicine Residents
• LECOM Medical Students
• EPIC EMR, DAX AI Scribe, Collegial Med Staff, Excellent long tenured support staff
• Financial Package: 50K Sign-On Bonus, Relocation Assistance, Competitive MGMA Salary
• Robust benefits: Fidelity Retirement Plan, family health coverage day 1, 26 paid leave, 5 CME days, and annual education/professional membership allowance starting at $6K.
• 501(c)(3) employer: may qualify for Public Service Loan Forgiveness (PSLF)

Hospital Description:

• 171-bed hospital- expanding to 271 beds
• $125 Million Dollar expansion under way
• Open Heart 2027
• Community-based but well-resourced and connected
• Supportive, mission-driven culture focused on whole-person care Body, Mind & Spirit
• Strong referral base and longstanding reputation in the region- all specialty service lines available
• Collegial, physician-led leadership invested in your success

Known as Florida's Heartland, Sebring offers rolling hills, pristine lakes, a low cost of living, and year-round sunshine. We're just under two hours from Orlando, Tampa, Miami, Ft. Myers, and Palm Beach.

This charming region features:

• Excellent schools and family-friendly communities
• Outdoor recreation (golf, boating, tennis)
• Affordable real estate
• No state income tax
• Double-digit population growth projections

Director, Clinical It Delivery Leader For Owensboro Health

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.

Optum's Clinical Applications Capability brings together healthcare technology professionals focused on helping provider organizations realize greater value from electronic health record platforms and integrated clinical applications. Team members partner with health system leaders, experienced consultants, and technology specialists to improve clinical application operations, advance modernization, and support reliable healthcare delivery.

As Director, Clinical IT Delivery Leader for Owensboro Health, you will serve as the senior account-based relationship and Clinical IT leader for the Clinical Applications portfolio. You will be the primary connection between Owensboro Health leaders and Optum Provider Technology Services Capability Delivery teams, translating client strategies, priorities, expectations, and concerns into coordinated delivery outcomes.

The role is accountable for executive client engagement, account-level governance, delivery oversight, expectation management, and alignment across clinical technology services. The IT Delivery Leader does not replace Capability Delivery leadership or directly manage the day-to-day work of capability resources. Instead, this leader works in close partnership with Capability, Domain, and Sub-Domain leaders, who retain responsibility for technical delivery, solution quality, resource assignment, workforce management, and execution within their areas.

If you are located in Kentucky, Virginia, Illinois, Indiana, Tennessee or Ohio, you will have the flexibility to work remotely* as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Build and maintain solid client relationships by understanding Owensboro Health priorities, operating challenges, strategic objectives, decision-making processes, and measures of success, serving as the primary Clinical
• Applications relationship leader and trusted advisor to Owensboro Health
• Represent the client perspective within Optum and provide a clear, consolidated account view of priorities, commitments, risks, dependencies, and emerging needs
• Partner with Capability, Domain, and Sub-Domain leaders to translate client demand into appropriately scoped, prioritized, resourced, and governed delivery plans
• Lead account-level governance for the Clinical Applications portfolio, including delivery reviews, service reviews, executive updates, roadmap discussions, issue escalation, and decision tracking
• Monitor the overall health of client delivery, including service performance, SLA adherence, project milestones, operational risk, aging work, recurring issues, client satisfaction, and agreed corrective actions
• Communicate status, tradeoffs, constraints, and recovery plans to Owensboro Health and Optum leaders in a timely, transparent, and business-focused manner
• Own the client-facing coordination of major issues and escalations, partnering with Service Management and Capability Delivery leaders to ensure technical facts, mitigation actions, and follow-through are clear
• Facilitate prioritization decisions with the client and Capability Delivery teams when demand exceeds available capacity, ensuring changes are documented and impacts are understood
• Protect contractual scope, service commitments, governance standards, and approved funding while helping the client evaluate options for new or changing demand
• Connect cross-functional dependencies across Clinical Applications, Health Informatics, Infrastructure, End User Services, Non-Clinical Applications, Security, Service Management, vendors, and other partners
• Identify opportunities to improve the client experience through standardization, reusable practices, automation, analytics, AI-enabled solutions, and cross-account capabilities
• Work with Capability Delivery teams to establish meaningful outcome measures and communicate the value, adoption, and operational impact of delivered solutions
• Champion the ethical, secure, transparent, and accountable use of AI and data across the clinical technology lifecycle
• Provide leadership and coaching to account-aligned delivery leaders while partnering with Capability people leaders on performance expectations, development priorities, succession needs, and workforce planning
• Promote a collaborative one-team culture that keeps client relationships with Account Delivery and technical execution, resource management, and solution accountability with Capability Delivery

Account and Capability Partnership Expectations

• Account Delivery focus: client relationship, executive engagement, account strategy, demand clarity, governance, prioritization, communication, expectation management, and client-facing delivery accountability
• Capability Delivery focus: technical leadership, solution design, engineering and application standards, work assignment, resource and capacity management, people leadership, delivery execution, and technical quality
• Shared accountability: roadmap alignment, delivery planning, risk management, service improvement, escalations, innovation, measurable outcomes, and a consistent client experience

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 8+ years of experience leading healthcare IT delivery, clinical application operations, EHR programs, technology consulting, or account delivery within a healthcare provider environment
• 5+ years of experience leading Epic implementation, operational support, optimization, service management, or strategic advancement initiatives
• 5+ years of experience managing executive client relationships, consulting engagements, or enterprise technology programs in healthcare
• 5+ years of direct people leadership or matrixed team leadership experience involving healthcare technology professionals
• Experience with account governance, executive reporting, demand prioritization, delivery planning, service reviews, issue escalation, and risk management
• Proven experience leading through a matrixed operating model and influencing outcomes across teams without relying solely on direct authority
• Demonstrated experience driving technology adoption and leveraging automation, analytics, innovative software, or AI tools to solve operational challenges and deliver business value
• Solid understanding of clinical and operational workflows and the dependencies among EHR applications, informatics, infrastructure, security, integration, and end-user support
• Demonstrated ability to serve as a trusted advisor, manage complex client expectations, and communicate effectively with clinical, operational, and executive stakeholders
• Demonstrated ability to translate client business and clinical priorities into clear technology requirements, delivery outcomes, and executive-level decisions
• Willingness and ability to travel up to 50% to client sites as business needs require

Preferred Qualifications:

• Active Epic certification(s) in clinical, operational, revenue cycle, or technical modules
• Industry certification such as CPHIMS, PMP, ITIL, or a comparable healthcare technology, project, or service management credential
• Experience in a managed services, consulting, advisory, or enterprise healthcare technology environment
• Experience leading large-scale EHR transformations, service improvement programs, upgrades, optimization efforts, or AI-enabled clinical technology initiatives
• Demonstrated exceptional executive communication, negotiation, change leadership, conflict resolution, and strategic consultation skills

Key Competencies:

• Client relationship leadership and executive presence
• Consultative communication, active listening, and stakeholder influence
• Strategic thinking that connects technology capabilities to clinical and business outcomes
• Operational discipline, accountability, and transparent expectation management
• Ability to create clarity, manage competing priorities, and navigate ambiguity
• Collaboration across account, capability, clinical, and cross-functional teams
• Commitment to service excellence, continuous improvement, responsible innovation, and patient-centered delivery

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $134,600 - $230,800 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system